We devote thousands of hours of research to help you get Big Travel with Small Money. You support us by signing-up for credit cards through partner links which earn us a commission. Here’s our full Advertising Policy.

Step-By-Step Guide: How to Book Travel With the Chase Travel Portal

Step-By-Step Guide:  How to Book Travel With the Chase Travel Portal

Million Mile SecretsStep-By-Step Guide:  How to Book Travel With the Chase Travel PortalMillion Mile Secrets Team

We devote thousands of hours of research to help you get Big Travel with Small Money. You support us by signing-up for credit cards through partner links which earn us a commission. Here’s our full Advertising Policy.

Update: One or more card offers in this post are no longer available. Check our Hot Deals for the latest offers.

If you know me, you know I love using Chase Ultimate Rewards points to get Big Travel with Small Money.  Because transferable points give you the most flexibility for award travel.

When it comes to travel, flights and hotels are a big part of the expense.  But did you know you can use your Chase Ultimate Rewards points for more than just hotels and flights with travel partners?

The Chase Travel Portal is a powerful tool you can use to book rental cars, tours, event tickets, and more with Chase Ultimate Rewards points!

Step By Step Guide How To Book Travel With The Chase Travel Portal
You Can Use Chase Ultimate Rewards Points to Book Much More Than Just Flights & Hotels. You Can Also Pay for Activities Like Paddleboarding!

I’ll show you, step by step, how to book flights, hotels, rental cars, and other activities through the Chase Travel Portal.  But first, you’ll want to know what your Chase Ultimate Rewards points are worth, because they do NOT all have the same value.

What Are Your Chase Ultimate Rewards Points Worth?

Link:   How to Combine Chase Ultimate Rewards Points Into One Account

Depending on which Chase card you have, your Chase Ultimate Rewards points have a different value when used to book travel through the Chase Travel Portal.

This is the value of each point when you’re booking with the Chase Travel Portal:

Chase Ultimate Rewards CardHow Much Are Points Worth Toward Travel?
Chase Freedom1 cent
Chase Freedom Unlimited1 cent
Chase Sapphire (no longer available)1 cent
Chase Sapphire Preferred1.25 cents
Chase Sapphire Reserve1.5 cents
Chase Ink Business Cash Credit Card1 cent
Chase Ink Business Unlimited1 cent
Chase Ink Bold (no longer available)1.25 cents
Chase Ink Plus (no longer available)1.25 cents
Chase Ink Business Preferred1.25 cents

Chase Ultimate Rewards points are easy to transfer between cards, to a member of your household, or to a joint business owner.  So you should always be able to redeem for the highest value.

How to Log Into the Chase Travel Portal

To access the Chase Travel portal, you will need a Chase credit card that earns Chase Ultimate Rewards points.

These are the cards you can still get that earn Chase Ultimate Rewards points:

Card Sign-Up Bonus & Minimum Spending RequirementsOur Review
Ink Business Preferred℠ Credit Card
InkBusinessPreferred
80,000 Chase Ultimate Rewards points after spending $5,000 on purchases within the first 3 months of opening your accountRead why this is the top card pick for small business owners
Chase Sapphire Preferred® Card


50,000 Chase Ultimate Rewards points after spending $4,000 on purchases within the first 3 months of opening your accountThe #1 card for beginners
Chase Sapphire Reserve50,000 Chase Ultimate Rewards points after spending $4,000 on purchases within the first 3 months of opening your account
Lots of folks love this premium credit card because of the ongoing perks!
Ink Business Cash℠ Credit Card
$300 bonus (30,000 Chase Ultimate Rewards points) after spending $3,000 on purchases within the first 3 months of opening your accountRead our review of this great no-annual-fee small business card!
Chase Freedom UnlimitedCard Image Not Available
$150 bonus (15,000 Chase Ultimate Rewards points) after spending $500 on purchases within the first 3 months of opening your accountEarn 1.5X Chase Ultimate Rewards points per $1 on ALL purchases with no cap!
Chase Freedom
$150 bonus (15,000 Chase Ultimate Rewards points) after spending $500 on purchases within the first 3 months of opening your accountHere's my review of this great no-annual-fee card!

Step 1.   Log Into Your Chase Ultimate Rewards Account

First, you need to log into your Chase account.

Once you’re logged in, you’ll need to get to the Chase Ultimate Rewards page.  On the right side, click the “Ultimate Rewards” box.

Step By Step Guide How To Book Travel With The Chase Travel Portal
On the Right Side of Your Screen, Click on the “Ultimate Rewards” Box

Or if your homepage looks like the one below, you’ll have to scroll down and click on the “Ultimate Rewards” tab on the bottom left side of the screen.

Step By Step Guide How To Book Travel With The Chase Travel Portal
Scroll Down Below Your Credit Card Accounts and Click on the “Ultimate Rewards” Tab

Step 2.   Pick the Points You Want to Pay With

If you have multiple Chase Ultimate Rewards points earning credit cards, you’ll need to choose which card’s points to book your travel with.  Typically, you’ll want to go with the card that has the highest value per point, as shown in the earlier table.

Step By Step Guide How To Book Travel With The Chase Travel Portal
Not All Chase Points Have the Same Value. So Make Sure You’re Paying With the Points That Have the Best Redemption Rate

Step 3.   Open the Chase Travel Portal

At this point, you’ll click “Use Points” followed by “Explore & Book Travel.”

Step By Step Guide How To Book Travel With The Chase Travel Portal
Select “Use Points” Then Click “Explore & Book Travel”

Now you’re ready to search for and book your travel!

Find the Travel You Want to Book

You can book flights, hotels, rental cars, and various activities with your Chase Ultimate Rewards points through the Chase Travel Portal.  I’ll show you how to search for each type of travel.  And at the end, I’ll show you how to finish the booking process, which is almost exactly the same for each booking.

 

 

 

1.   Flights

Some folks love booking flights through the Chase Travel Portal because you don’t have to worry about blackout dates.  And you’ll earn frequent flyer miles at the same time!  And sometimes, you can save points on flights too!

Step 1.   Search for Your Flight

Begin by selecting the “Flights” option.  Then choose either “Round Trip,” “One Way,” or “Multiple Destination.”

Now, enter the cities, dates, number of people, and the class you want to fly.  You can also choose to search for only non-stop flights and you can include flights with multiple airlines.  Click the “Search” button to look for flights.

Step By Step Guide How To Book Travel With The Chase Travel Portal
Select Flights, Enter Your Search Information, and Click “Search”
 Step 2.   Narrow or Sort Your Search & Select Your Flight

You have the option to narrow your search by the airline, flight number, number of stops, flight times, price range, and booking class.  Once you’ve selected the filters you want to add to your search, click “Apply Filters.”

You can also sort your search results by the airline, departure time, arrival time, trip duration, and the price.

Then click the “Select” button beside the flight you want.

Step By Step Guide How To Book Travel With The Chase Travel Portal
You Can Narrow Your Search or Sort Your Search Results Before Selecting Your Flight
Step 3.   Choose Your Return Flight

If you are booking a round-trip or multiple destination journey, you’ll need to choose your next flight.  Follow the same steps as above for refining your search.

Then click the appropriate “Select” button.

Step By Step Guide How To Book Travel With The Chase Travel Portal
Follow the Same Steps as Before to Select Your Next Flight

Now you’re ready to confirm and book your flight.  You can skip down to the “Finish Your Booking” section.

2.   Hotels

With the Chase Travel Portal, you can book hotels that aren’t transfer partners with Chase Ultimate Rewards!  And there are some situations where booking hotels through the Chase Travel Portal will cost fewer points than transferring to a travel partner.

Step 1.   Search for Your Hotel

Start your search by selecting “Hotels” and entering the city, dates, and number of people that will be staying.

Then click the “Search” button.

Step By Step Guide How To Book Travel With The Chase Travel Portal
Select “Hotels” and Enter Your Search Information, Then Click “Search”
Step 2.   Refine Your Search

Now you have the option to view a map of the hotels.  Or you can narrow your search by hotel name, price range, whether or not it’s refundable, star rating, amenities, and TripAdvisor rating.  Then click “Apply Filters” to refine your search.

Step By Step Guide How To Book Travel With The Chase Travel Portal
You Can Limit Your Search Results With the Options on the Left Side of the Screen

And once your search is complete, you can sort your results by the TripAdvisor rating, star rating or price per night.

Step By Step Guide How To Book Travel With The Chase Travel Portal
You Can Make Your Hotel Search Easy by Sorting Your Results

Once you’ve found the hotel you want, click the “All Rooms” button beside it to continue your booking.

Step By Step Guide How To Book Travel With The Chase Travel Portal
Click “All Rooms” to Continue With Your Booking
Step 3.   Select Your Room

Now you have a chance to scroll through the available rooms and pick the one you want by clicking “Book.”

Step By Step Guide How To Book Travel With The Chase Travel Portal
Once You’ve Chosen a Room, Click “Book”

To see the steps for completing your booking, skip to the “Finish Your Booking” section.

3.   Rental Car

One of the great things about booking a rental car through the Chase Travel Portal is you can still get primary rental car insurance!  But you’ll have to pay with the points (or card) associated with a Chase Ultimate Rewards card that comes with primary rental car insurance, like the Chase Sapphire Preferred or Chase Sapphire Reserve.

Step 1.   Search for Rental Cars

Start by selecting the “Cars” tab.  Now you can enter your pick-up and drop-off locations (they can be the same), dates and times of your trip, and the age of the driver.

Continue by clicking the “Search” button.

Step By Step Guide How To Book Travel With The Chase Travel Portal
Select “Cars” and Enter Your Trip Information Before Clicking “Search”
Step 2.   Narrow Your Search or Sort Your Results

You can refine your search results by the car’s options (automatic, air conditioning, etc.), car type, and the rental car company.  Then click one of the “Apply Filters” buttons to narrow your search.

Or you can sort the search by car type, company, and price per day.

Once you’ve found the car you want, click “Book This Car.”

Step By Step Guide How To Book Travel With The Chase Travel Portal
Once You’ve Completed Your Search, Click the “Book This Car” Button Beside the Car You Want to Book

To see the steps for completing your booking, skip to the “Finish Your Booking” section.

 4.   Activities

Once you’ve figured out where you’re staying and how you’re getting there, you’ll want to book things to do on your trip.  And the Chase Travel Portal allows you to do that with your Chase Ultimate Rewards points!

Step 1.   Search for Activities

Select the “Activities” tab and enter the city and dates of your trip.  Then click the “Search” button.

Step By Step Guide How To Book Travel With The Chase Travel Portal
Select “Activities” and After Entering Your Trip’s Information, Click “Search”
Step 2.   Refine or Sort Your Search Results

You’ll be able to narrow your search by typing in an activity name or selecting one of the many categories, and then clicking “Apply Filters.”

You can also sort the results by activity, category, and price.

When you find an activity you want to book, click “Show Details and Pricing.”

Step By Step Guide How To Book Travel With The Chase Travel Portal
Now You Can Narrow Your Search or Sort the Results Before Clicking the “Show Details and Pricing” Button Beside the Activity You Want to Book
Step 3.   Enter the Date & Number of People

Enter the date and the number of people you want to book the activity for.  Then click “Show Rates.”

Step By Step Guide How To Book Travel With The Chase Travel Portal
Enter the Date and Number of People Want to Book for, Then Click “Show Rates”
Step 4.   Book Your Activity

At this point, you can change the date or number of people if you want to.

Otherwise, click the “Book This Activity” button.

Step By Step Guide How To Book Travel With The Chase Travel Portal
Click the “Book This Activity” Button to Continue Your Booking

Now you’re ready to finish booking your activity!

Finish Your Booking

These steps will be almost exactly the same for each different type of booking.  But when you’re booking a flight you’ll have to enter a little more information.  So I’ll show you screenshots from a flight booking.

Step 1.   Review & Confirm

This is your chance to double check you’ve made the right booking on the dates you want to travel.  Once you’ve confirmed the trip’s details, click “Begin Checkout” to continue.

Step By Step Guide How To Book Travel With The Chase Travel Portal
Review Your Booking and Click the “Begin Checkout” Button

Step 2.   Change the Number of Points You’re Paying With

You can pay for your entire booking with Chase Ultimate Rewards points or you can pay with a combination of points and cash.  If you want to change how you are paying, make sure you click the “Update” button or the change won’t go through.

On the bottom right of the screen, click “Next” to continue.

Step By Step Guide How To Book Travel With The Chase Travel Portal
You Can Choose How Many Points to Pay With and Then Click “Next”

Step 3.   Enter Your Personal Information

Now you’ll need to enter the personal information of all travelers, including first and last names, email addresses, gender, and date of birth.  When booking flights you’ll have to enter every traveler’s information.  But this isn’t the case with hotels, rental cars, etc.

You’ll also be able to add your loyalty account number (frequent flyer, hotel, etc.).  You will earn frequent flyer miles or points on your flights!  But hotel and car rental bookings will NOT earn miles or points.

For flights, you’ll have the additional step of adding the “Lead Traveler Contact Information.”  This is the contact information for one of the passengers, most likely you.

Step By Step Guide How To Book Travel With The Chase Travel Portal
Enter Your Personal Information, Confirm Your Information Is Accurate, and Click “Save and Continue”

The last thing you’ll have to do before you can click “Save and Continue” is check the small box to confirm the names match their government-issued IDs.

After this step, you’ll be brought to the payment section where you can enter your credit card information and finish your booking.

Bottom Line

Chase Ultimate Rewards points are my favorite transferable points for a lot of reasons.  They transfer to lots of great travel partners.  And they’re easy to earn!

But they are even more useful than that!  You can use the Chase Travel Portal to book everything from rental cars to boat tours to concert tickets.  This makes it easy to use your Chase Ultimate Rewards points to save on the other travel expenses besides just flights and hotels.

What is your favorite way to use Chase Ultimate Rewards points?  Let me know in the comments!

If you liked this post, why don’t you join the 25,000+ readers who have signed-up to receive free blog posts via email (only 1 email per day!) or in an RSS reader …because then you’ll never miss another update!

Chase Sapphire Reserve®

Chase Sapphire Reserve®

  • Earn 50K bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 toward travel when you redeem through Chase Ultimate Rewards®
  • $300 Annual Travel Credit as reimbursement for travel purchases charged to your card each account anniversary year
  • Named a ‘Best Travel Credit Card for 2017’ by MONEY® Magazine
  • 3X points on travel and dining at restaurants worldwide & 1 point per dollar spent on all other purchases. Plus, no foreign transaction fees
  • Get 50% more value when you redeem your points for travel through Chase Ultimate Rewards. For example, 50,000 points are worth $750 toward travel
  • 1:1 point transfer to leading airline and hotel loyalty programs
  • Access to 1,000+ airport lounges worldwide after an easy, one-time enrollment in Priority Pass™ Select
  • Up to $100 application fee credit for Global Entry or TSA Pre✓®

More Info

Editorial Note: We're the Million Mile Secrets team. And we're proud of our content, opinions and analysis, and of our reader's comments. These haven’t been reviewed, approved or endorsed by any of the airlines, hotels, or credit card issuers which we often write about. And that’s just how we like it! :)

Add comment

E-mail is already registered on the site. Please use the Login form or enter another.

You entered an incorrect username or password

Sorry that something went wrong, repeat again!

11comments

by Newest
by Best by Newest by Oldest

Hi,
We booked non-chain hotel in Maine last summer through the chase ultimate rewards portal. I am so disappointed that the hotel is not appearing this year on the portal. Is this normal? Is there something I am missing? Would phone customer service help?

Thanks!!

Million Mile Secrets

It wouldn’t hurt to call and ask about booking the same hotel. There are airlines that can only be booked over the phone, but I’m not sure if that’s the case for hotels. It’s also likely that the hotel options on the Chase Travel Portal change from time to time and that hotel was dropped for some reason.

I find the UR points are too valuable to me for transfers to use for booking travel by paying with them. However, I’ve also found that the Chase portal can sometimes offer better prices than I can find elsewhere, especially for car rentals. I always check the portal when renting a car. You can book the car through the portal by using as little as one UR point, paying the rest with a credit card.

Million Mile Secrets

That’s a really smart use of the Chase Travel Portal. And in most cases you’ll get more value transferring your Chase Ultimate Rewards points to travel partners. But sometimes it costs fewer points when booking through the Chase Travel Portal, as this post describes:

https://millionmilesecrets.com/2015/05/06/save-points-and-money-using-the-chase-ultimate-rewards-travel-portal/

I have always used autopay for all my cards. Their due dates are within 3 days of one another, my statements arrive close together, and I review them all in one sitting. Formerly, the cards were all autopaid from one bank account, which required a lot of calculations and transfers! Recently I changed the bank accounts which autopay five cards, as these account and card pairs are dedicated to a single type of spending: vacation, home repair, and each of my 3 small businesses. This method has saved me a lot of time! It took a while to set up, but I’m happy with it…I’d rather spend the time on travel!

Million Mile Secrets

Wow, that sounds like a perfect time saving setup! Thanks for sharing!