A Little-Known Choice Hotel Gave the Waldorf Astoria Grand Wailea a Run for Its Money on Our Hawaii Vacation
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INSIDER SECRET: You don’t have to blow your points budget at luxury hotels to get spacious accommodations. You can find what you want at lesser-known, moderate brands, especially if you have elite status.
It’s a treat to book award nights at hotels from aspirational brands like Conrad, Waldorf Astoria, St. Regis and Ritz-Carlton — pricey hotels that you wouldn’t normally pay for in cash. I’ve splurged with points on incredible experiences with my family at the Conrad Tokyo, St. Regis Abu Dhabi, Grand Hyatt Kauai Resort and Spa and the Waldorf Astoria Grand Wailea — stays worth thousands of dollars I couldn’t have otherwise afforded.
On our recent Hawaii vacation, we stayed five nights at Hawaii’s luxury Grand Wailea resort in Maui using Hilton Honors points, but I also booked three nights with points at a Choice Hotels Ascend Collection hotel I’d never heard of — the Kohea Kai Maui. This was to be our base for day trips to Hana and Haleakalā National Park. It’s well-reviewed on TripAdvisor, but we were expecting the Grand Wailea stay would be much more impressive.
We were wrong. The Grand Wailea was spectacular (and humongous), but we actually had a much more comfortable stay at the compact Kohea Kai because of its family-friendly vibe and a fabulous upgrade.
This was a good reminder not to make assumptions about hotels, particularly if you’re traveling as a group.
Think Outside the Box: Luxury Hotels Aren’t Always Better
Let me be clear: We had an excellent stay at the Waldorf Astoria Grand Wailea. The property is enormous and the kids can’t stop talking about the multiple pools, lazy river and water slides (there’s even a water elevator), plus we got upgraded to an ocean-view room (worth about $1,100 per night) thanks to having Diamond Hilton status from the Hilton Honors Aspire Card from American Express.
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It cost a total of 380,000 Hilton points for our five-night stay (95,000 points per night x 4 nights) with the fifth night free for elite status members. That’s a big chunk of points, and the resort isn’t cheap either — everything from dining to activities to equipment rental will cost you. It’s an epic resort, with excellent food and top-notch service, but you pay for just about everything.
The plan was to spend most of our time enjoying what the Grand Wailea had to offer. Then, while staying at the relatively tiny and way-less-luxe Choice property, we’d venture out on day trips around the island and not spend much time at the hotel.
But toward the end of our stay, the kids (and grownups) were getting a little cranky with the close quarters in our Grand Wailea room. Things were tight between the king bed, pull-out couch and additional rollaway bed, plus all of our luggage and gear.
It was easier when the kids were little to jam all three of them plus an adult or two in a room, but squeezing in a teen and two tweens is a whole other story. The only time the (massive, luxurious) bathtub got used was when my 12-year-old girl made a sleeping nest there in the middle of the night. (She’d had enough of two snoring adults, a jetlagged brother who stayed up late on his tablet and a starfish-like sister sprawled in the pull-out couch with her.) We were all looking forward to a bigger room at our next hotel.
We booked the Kohea Kai for a couple reasons. First, my boyfriend has a ridiculous number of Choice points to burn (and Platinum elite status) because he travels often for work and usually stays in a Choice hotel. And second, you can book a standard award stay there for 30,000 Choice points plus a $25 resort fee per night in a one-bedroom king suite, including a living room with pull-out couch, full kitchen and free breakfast for all. It sounded like a low-key spot where we could unwind, save money on meals and have a little more space to settle in.
We’d asked for an upgrade if it was available (always ask for a hotel room upgrade, even if you don’t have elite status) and were shocked when we were given an 1,800-square-foot, three-bedroom penthouse suite with a massive living room, gourmet kitchen, two bathrooms, two lanais, laundry and more. It was the most impressive upgrade we’d ever received and I’ll never forget the astounded look on the kids’ faces when they walked into the unit.
This property was exactly what we needed after five nights at the Grand Wailea. Everyone had their own space and there was no fighting over the bathroom or what to watch next on Netflix because the suite had four televisions. And each morning, we received free hot breakfast complete with fresh fruit, waffles, bacon or sausage, eggs, pastries and cereal. The staff all treated us like family. We could borrow gear like boogie boards for free to use at the beach just across the street.
Were there massive pools or waterslides? Nope. Did we sleep and get along better? Absolutely.
I’m not suggesting you run out and book a Choice hotel instead of a high-end property for your family’s next vacation. In fact, the vast majority of Choice hotels are run-of-the-mill spots like Quality Inn or Comfort Inn. What I did learn from this experience is to not underestimate hotels like Choice’s Ascend Collection (and other brands that don’t get a lot of attention). You never know where you’ll find a hidden gem.
And don’t be put off because you aren’t collecting points specific to a particular chain. For example, many in our hobby don’t collect Choice points because they’re hard to earn directly from credit cards (the sole option is the Barclays Choice Privileges Visa Signature Card) and the only points currency that transfers to Choice is American Express Membership Rewards (there are far better Amex transfer partners that will get you more value from your Amex points). However, you can still book properties like this (and independent hotels) with some of the best credit cards for budget hotel chains.
Example: You could use Chase Ultimate Rewards points to book the Kohea Kai (even though Choice isn’t a Chase transfer partner) through the Chase Ultimate Rewards travel portal. If you have the Chase Sapphire Reserve (as I do), your Chase Ultimate Rewards are worth 1.5 cents apiece when you book travel through the portal; with the Chase Sapphire Preferred Card or Ink Business Preferred Credit Card, they’re worth 1.25 cents each.
In fact, this is an excellent way to hunt down stays at condominium-type resorts with separate bedrooms, living and dining areas, full kitchens and the like.
My family’s vacation at the Waldorf Astoria Grand Wailea in Hawaii using Hilton Honors points was incredible, but the sleeper hit on this trip was an unknown Choice Hotels Ascend Collection hotel. The standard king-bedroom suite we’d booked with Choice points at the Kohea Kai Maui was upgraded to an 1,800-square-foot penthouse unit, and the kids are still talking about it.
Yes, the Grand Wailea was magical (and we got an upgrade there, too, because we had Diamond Hilton status from the Hilton Honors Aspire Card from American Express), but we had a much more comfortable and restful experience at the Kohea Kai. It cost 30,000 Choice points per night and even if you don’t collect Choice points, it’s possible to book a stay there with flexible points like Chase Ultimate Rewards (earned from credit cards like the Chase Sapphire Reserve, Chase Sapphire Preferred or Ink Business Preferred Credit Card).
I’d stay at the Grand Wailea again, but maybe only for a night or two. Otherwise, in Hawaii and other resort destinations, I’ll have my eyes open for more moderate but spacious accommodations that will save us points, money and sanity.
For more about using points and miles to save on hotel stays, check out these guides:
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