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INSIDER SECRET: By combining your Citi ThankYou accounts you’ll get the best perks from each of your cards (like transferring points to airline partners or booking travel at an improved rate) applied to ALL of your eligible points.
If you’ve been at the travel hobby for a while you’ve probably got a few cards in your wallet that earn the same type of rewards. Being able to combine them in one spot is important if you don’t have enough miles or points in a single account to book an award flight, hotel stay, or other travel.
I recently combined points from my Citi Premier℠ Card and Citi Prestige Card to book five round-trip flights to Hawaii with my family, because I didn’t have enough points in either account individually to book the trip.
Calling Citi ThankYou at 800-842-6596 or the number on the back of your card is the easiest way to do this, but it’s also possible through your online account. Here’s how to combine your Citi ThankYou accounts online so all your points are in one place:
Why Combine Your Citi ThankYou Accounts?
The redemption value you get for airfare, hotels, cruises, and car rentals booked through the Citi ThankYou portal will depend on with which credit card your Citi ThankYou points are linked. For example, folks with the Citi Premier get an improved rate of 1.25 cents per point when they book airfare, hotels, rental cars, and cruises through the Citi ThankYou travel portal.
If you only have the Citi Prestige, you’ll only get the better 1.25 cents rate on airfare (and that’s changing to 1 cent per point on September 1, 2019). However, this card offers a 4th night free on hotel stays of 4+ nights booked through the Citi Portal, while and the Premier does NOT.
By combining your accounts you’ll be able to access the very best redemption rates and perks with all your Citi ThankYou points, regardless of the linked card.
Here’s another example: Team member Harlan has the Citi Prestige, which allows you to transfer points to airline partners, and the Citi Rewards+℠ Card, which does not. However, the Citi Rewards+ offers a 10% rebate on the first 100,000 ThankYou points you redeem each year. Because his accounts are combined, he was able to stack the 10% rebate with a ThankYou points transfer to Qantas.
It’s also a lot easier to manage your points balances when they’re pooled in one spot.
How to Combine Your Citi ThankYou Accounts
If you want to combine your Citi ThankYou accounts online, here are the steps to take. Note that some folks have reported errors if the names on your accounts don’t match exactly, so if that’s the case for you, it’s best to call Citi instead at 800-842-6596.
Step 1: Sign Into Your Citi Account Online
Log into your Citi ThankYou account at thankyou.com with your username and password. Then, navigate to “Points Summary” on the pull-down menu in the top right corner.
Step 2: Select “Combine My Accounts”
On the left sidebar under “Manage My Account” click on “Combine My Accounts.”
Step 3: Choose the Accounts You Wish to Combine
In this example, I’ve combined my Citi Prestige account and my Citi Premier account by selecting the checkbox next to the Prestige. Then click “Continue” to confirm.
Step 4: Verify and Receive Confirmation
You’ll have one last opportunity to verify the change before you submit. Keep in mind, once your accounts are combined, Citi says it’s difficult to split them up again.
Then you’ll be brought to a screen congratulating you for combining your accounts.
Shortly after, expect an email with the same information. Going forward, you’ll see your points balances combined and earnings presented in one spot when you access your Citi account.
Combining your Citi ThankYou accounts is a smart move if you have multiple Citi ThankYou points cards. By pooling your points in one spot, you’ll be able to access the best perks from your cards with all of your eligible points. That includes transferring to airlines and the improved rate for travel bookings with the Citi Premier, or the 10% rebate on the first 100,000 points you redeem each year with the Citi Rewards+.
The easiest way to do this is by calling Citi ThankYou at 800-842-6596 or the number on the back of your card. This is especially important if the names on your different accounts don’t match exactly. But if you prefer to do it yourself online, it’s a fairly straightforward process.
For more tips and tricks with Citi ThankYou points, check out these posts:
- Our review of Citi ThankYou points
- Citi ThankYou points value
- The best ways to use Citi ThankYou points
- Citi ThankYou points transfer partners
- All the ways to earn Citi ThankYou points
- How to set up a Citi ThankYou points account
- Step-by-step guide to using Citi ThankYou points
- Do Citi ThankYou points expire?
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