How to Setup a Citi ThankYou Points Account – Then Access Your Points 2 Ways

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How to Setup a Citi ThankYou Points Account – Then Access Your Points 2 Ways

Harlan VaughnHow to Setup a Citi ThankYou Points Account – Then Access Your Points 2 WaysMillion Mile Secrets Team

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Every card that earns Citi ThankYou points gets its own ThankYou member account number when it’s issued.  That is, its own bucket where earned points will live.

There’s nothing you have to do other than set up online account access for your Citi cards.  Then, when you log-in, you’ll see your list of accounts, and all your current points balances.

But there are a couple of nuances you should know about pooling your points that I’ll share with you.

You can earn Citi ThankYou points with:

Citi ThankYou Points Are Your Key for Getting Lots of Award Travel. It Starts With Setting up Your Citi ThankYou Account in a Way That Suits You Best!

Here’s what to know.

How to Set up a Citi ThankYou Points Account

When you get your first Citi card, you’ll want to set-up online access to:

  • View balances and transactions
  • Download statements
  • Pay your monthly bill
  • Manage your card account

To start, navigate to

You Can Register Your Account on Citi’s Homepage

You’ll see the “Sign On” section in the upper right corner.  Look for “Register for Online Access” and click the link.

Complete the Form and Continue

On the next page, Citi will ask for details about your card, including the full account number and security code.  Then, they’ll confirm your identity using your birthday and Social Security Number.

Once you fill-in the details, click “Continue Set Up.”

You’ll create a login ID and choose a password.  Then, you’ll see this:

All Done! Time to Access Your Citi ThankYou Points!

Two Ways to Access Your Citi ThankYou Points

For subsequent logins, you can view your points balances in 2 ways.  First, you can simply visit and login.

You’ll see a screen that looks like this after you enter your username and password:

Look on the Right to Scan All Your Points Balances at a Glance

From there, you can click “Redeem” or “Point Summary” under the ThankYou portion of your account.  Either link will take you to your ThankYou member accounts.

The other way to access your ThankYou points is login at

If You Just Want to View and Redeem Your Points, Head Directly to

This is easier if you want to redeem your points for travel or other rewards, or transfer to airline partners.  As a reminder, the only cards that allow you to transfer points to airlines are the Citi Premier℠ Card and Citi Prestige.

I Mostly Transfer My Points, but Sometimes Book Travel. You Can Find Both Options Under the “Travel” Tab

You Might Want to Combine Your Accounts

Any time you open a new ThankYou points-earning card, that card will get a new ThankYou member account number.  You can choose to keep the card separate from the others (which happens by default), or combine them into one account.

Either choice is fine because you can transfer points between your cards instantly.  But for simplicity’s sake, you can combine them by calling Citi at the number on the back of your card.

You Can Combine Your Accounts and See All Your Points Activity in One Place

The advantage is that all your ThankYou points will be in one place.  And when combined, all the points you earn will take on the characteristics of the most “powerful” ThankYou card in the pool.

For example, the Citi Premier℠ Card allows you to book travel through Citi at a redemption rate of 1.25 cents per point, whereas with other cards, your points are only 1 cent each (the exception is Citi Prestige, which lets you book airfare for 1.25 cents per point, but that’s ending on September 1, 2019).

Keep in mind, once you combine your accounts, it can NOT be undone.  There’s not much of a downside to combining them, unless you want to keep things separate for tracking purposes.

Bottom Line

When you register for Citi online banking using your ThankYou card number, you’ll automatically have access to view and redeem your ThankYou points.

There’s nothing else you need to do, unless you have more than one card that earns Citi ThankYou points.  In that case, you can choose to combine your accounts by calling Citi, or leave them separate.  Either way, you can pool your points when you’re ready to use them.

The only cards that allow points transfers to airline partners are the Citi Premier℠ Card and Citi Prestige, and you can supplement your points earning with other cards, including the Citi Rewards+℠ Card and Citi Rewards+℠ Student Card.

Check out our other articles about Citi ThankYou points:


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Citi Premier Card

Citi Premier Card

  • Earn 50,000 bonus ThankYou® Points after you spend $4,000 in purchases within the first 3 months of account opening
  • Earn 3 points per $1 spent on travel including gas stations
  • Earn 2 points per $1 spent at restaurants and on entertainment
  • Earn 1 point per $1 spent on all other purchases
  • 50,000 Points are redeemable for $625 in airfare on any airline, anytime with no blackout dates when booked through the ThankYou® Travel Center, or $500 in gift cards when redeemed at
  • No expiration and no limit to the amount of points you can earn with this card
  • Points Transfer allows you to transfer points to participating airline loyalty programs
  • No Foreign Transaction Fees on purchases

More Info

Editorial Note: We're the Million Mile Secrets team. And we're proud of our content, opinions and analysis, and of our reader's comments. These haven’t been reviewed, approved or endorsed by any of the airlines, hotels, or credit card issuers which we often write about. And that’s just how we like it! :)

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How long before thank you points expire?


They won’t expire as long as you have a ThankYou card open. If you close it, I believe you have 30 days to use your points.