Get up to $600 Back for a Damaged or Stolen Cell Phone With Ink Business Preferred

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Get up to $600 Back for a Damaged or Stolen Cell Phone With Ink Business Preferred

Million Mile SecretsGet up to $600 Back for a Damaged or Stolen Cell Phone With Ink Business PreferredMillion Mile Secrets Team

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Million Mile Secrets reader, Joannecommented:

Please explain how the $600 cell phone protection perk works with Chase Ink Business Preferred card.

Great question, Joanne!

When you pay your monthly cell phone bill with the Ink Business Preferred, you’ll get automatic cell phone insurance.

It includes up to $600 of protection against damage or theft, 3 times per 12-month period, after you pay a $100 deductible.  That’s up to $500 back toward a replacement!

Chase Ink Business Preferred Cell Phone Insurance
Pay Your Cell Phone Bill With the Chase Ink Business Preferred to Get up to $600 of Cell Phone Insurance!

Remember, you also earn 3X Chase Ultimate Rewards points paying your cell phone bill with this card!

I’ll explain why the cell phone insurance and bonus earning makes paying your cell phone bill with the Ink Business Preferred a good idea!

How Chase Ink Business Preferred Cell Phone Protection Works

Link:   Chase Ink Business Preferred

Link:   My Review of the Chase Ink Business Preferred 

Link:   Ink Business Preferred Guide to Benefits 

To be eligible for the $600 cell phone protection, you do NOT have to purchase your cell phone with the Ink Business Preferred card.  But you DO have to pay your monthly phone bill with the card.

Coverage begins the day following your cell phone bill payment.  And remains in effect until the last day of the calendar month following a payment.  After that, you can make 3 claims in a 12-month period, as long as you keep paying your bill with the card.

But there are some exclusions:

  • Lost phones are NOT covered
  • Covered phones must be purchased new.  Refurbished or resold phones are NOT included
  • Only covers you and your employees listed on your monthly cell phone bill
Chase Ink Business Preferred Cell Phone Insurance
Damaged Your Phone? You’ll Have up to $600 of Protection When You Pay Your Monthly Cell Phone Bill With the Chase Ink Business Preferred Card!

The cell phone coverage with the Ink Business Preferred card is supplemental.  So it only covers you after your other insurance plans (like third-party insurance, renter’s, or homeowner’s plans).

This coverage is similar to the cell phone insurance provided by Wells Fargo personal credit cards.  Although the $100 deductible with the Ink Business Preferred card is higher than the $25 deductible with Wells Fargo.

Because the Ink Business Preferred is a business card, only you and the employees listed on your monthly bill are covered.  So the coverage will NOT apply to family members on a family plan, unless they are employees of your business.

How to File a Claim

It’s important to keep receipts for your cell phone purchase and monthly bill in case you need to file a claim.

To file a claim for damage or theft, call the Chase Benefits Administrator at 888-320-9956.

It’s recommended to call within 60 days of an incident.  If you wait, your claim may be denied.

If your phone was stolen, you’ll need a police report that is filed within 48 hours of the occurrence.  And if your phone was damaged, they might require an assessment from a qualified phone repair service.  Or that you send in your phone to be inspected.

If approved, you pay Chase a $100 deductible.  And they will reimburse you up to $600, or the price you paid for your phone, whichever is less.

Should You Pay Your Cell Phone Bill With the Ink Business Preferred Card?

Link:   Best Credit Cards to Pay Cell Phone Bills

If you have an expensive phone, paying your monthly bill with the Ink Business Preferred makes a lot of sense!

Because the automatic cell phone insurance will save you money in case your phone is damaged or stolen.  You’ll also save money because you won’t have to pay for 3rd-party cell phone insurance.

And cell phone bill payments are part of the 3X bonus category with the Ink Business Preferred card.  So you’ll earn extra points that you can transfer to fantastic airline and hotel partners!

Chase Ink Business Preferred Cell Phone Insurance
Use the Bonus Points You Earn From Cell Phone Bill Payments With the Chase Ink Business Preferred Toward Free Nights at Hyatt Hotels, Like the All-Inclusive Hyatt Zilara Cancun!

Keep in mind, there are other cards that earn more points on cell phone bill payments.  For example, you earn 5X Chase Ultimate Rewards points per $1 on cell phone bill payments with the Ink Plus (no longer available to new applicants).

But I think having the $600 cell phone protection is worth earning fewer points.

One drawback is the cell phone insurance only covers you and employees who are on your cell phone bill.  So if you’re looking to get insurance for family members, the coverage is better with certain Wells Fargo personal credit cards.

Bottom Line

When you pay your monthly cell phone bill with the Ink Business Preferred, you’ll get $600 of automatic cell phone insurance.

The insurance covers you against damage or theft.  You can file 3 claims per 12-month period.  And you’ll have to pay a $100 deductible with each claim.

This coverage only applies to you and employees on your monthly cell phone bill.

For complete details of the terms and exclusions of coverage, I recommend reading the Ink Business Preferred Guide to Benefits.

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Ink Business Preferred℠ Credit Card

Ink Business Preferred℠ Credit Card

  • Earn 80,000 bonus points after you spend $5,000 on purchases in the first 3 months from account opening. That's $1,000 toward travel when you redeem through Chase Ultimate Rewards®
  • Earn 3 points per $1 on the first $150,000 spent on travel and select business categories each account anniversary year
  • Earn 1 point per $1 on all other purchases–with no limit to the amount you can earn
  • Points are worth 25% more when you redeem for travel through Chase Ultimate Rewards
  • Redeem points for travel, cash back, gift cards and more – your points don't expire as long as your account is open
  • No foreign transaction fees
  • Employee cards at no additional cost
  • $95 Annual Fee

More Info

Editorial Note: We're the Million Mile Secrets team. And we're proud of our content, opinions and analysis, and of our reader's comments. These haven’t been reviewed, approved or endorsed by any of the airlines, hotels, or credit card issuers which we often write about. And that’s just how we like it! :)

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Does it cover family members on cellular family plan that is being paid via the credit card?

Two problems: 1. Under no circumstances can you receive “up to $600” because $100 deductible applies. So it should have been “up to $500”. 2. If you have a cellphone coverage then not only Chase would be secondary, but, as i just found out, they would apply their deductible onto the primary coverage deductible. So for TMobile jump, deductible for Samsung S8+ is $175. All you can get from Chase is $75 ($175-$100). I’m fighting it, but if it is true, then for, unless you have a brand new very expensive phone and you want to upgrade your phone several times a year, cellphone plans from your carrier are worthless.

Thank you for the post. How do I designate someone as an employee? Is there a form for that?

I’m confused as to who on my cell phone bill, other than me, would be eligible for this benefit? Would my wife be eligible?

She’s been paying for cell phone insurance through the carrier, and if this can be used instead, we’d much rather keep that additional $12/month.

Hi Rick! To add an employee card, you’ll just login to your Chase account online, and click the “Customer Center” tab at the bottom. Then find the section for your “Business Credit Card” and find the link to “Add employee card”

Keep in mind they’ll essentially be an authorized user of the card and you’ll be responsible for any charges they make with it.

With regards to your wife paying the cell bill with this Chase card – the cell phone insurance coverage applies to employees as well, so if your wife has an employee card, then she’ll also be covered.

I’m confused about what “cellular wireless bill” actually means here. If you buy an iPhone directly from Apple using their upgrade program, I would have a monthly cellular bill from Apple and another bill through my wireless carrier. Would paying for only the phone portion through Apple’s monthly program qualify, or does my AT&T bill need to be paid through the card also?

Any info on how the insurance company knows when the damage occurred to the phone?

Also, looks like replacing a phone through apple without AppleCare would cost $319+tax for an iPhone7. Not sure how the “up to $600” comes into play there.

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