Million Mile Secrets reader, Joanne, commented:
Please explain how the $600 cell phone protection perk works with Chase Ink Business Preferred card.
Great question, Joanne!
When you pay your monthly cell phone bill with the Ink Business Preferred, you’ll get automatic cell phone insurance.
It includes up to $600 of protection against damage or theft, 3 times per 12-month period, after you pay a $100 deductible. That’s up to $500 back toward a replacement!
Remember, you also earn 3X Chase Ultimate Rewards points paying your cell phone bill with this card!
I’ll explain why the cell phone insurance and bonus earning makes paying your cell phone bill with the Ink Business Preferred a good idea!
How Chase Ink Business Preferred Cell Phone Protection Works
To be eligible for the $600 cell phone protection, you do NOT have to purchase your cell phone with the Ink Business Preferred card. But you DO have to pay your monthly phone bill with the card.
Coverage begins the day following your cell phone bill payment. And remains in effect until the last day of the calendar month following a payment. After that, you can make 3 claims in a 12-month period, as long as you keep paying your bill with the card.
But there are some exclusions:
- Lost phones are NOT covered
- Covered phones must be purchased new. Refurbished or resold phones are NOT included
- Only covers you and your employees listed on your monthly cell phone bill
The cell phone coverage with the Ink Business Preferred card is supplemental. So it only covers you after your other insurance plans (like third-party insurance, renter’s, or homeowner’s plans).
This coverage is similar to the cell phone insurance provided by Wells Fargo personal credit cards. Although the $100 deductible with the Ink Business Preferred card is higher than the $25 deductible with Wells Fargo.
Because the Ink Business Preferred is a business card, only you and the employees listed on your monthly bill are covered. So the coverage will NOT apply to family members on a family plan, unless they are employees of your business.
How to File a Claim
It’s important to keep receipts for your cell phone purchase and monthly bill in case you need to file a claim.
To file a claim for damage or theft, call the Chase Benefits Administrator at 888-320-9956.
It’s recommended to call within 60 days of an incident. If you wait, your claim may be denied.
If your phone was stolen, you’ll need a police report that is filed within 48 hours of the occurrence. And if your phone was damaged, they might require an assessment from a qualified phone repair service. Or that you send in your phone to be inspected.
If approved, you pay Chase a $100 deductible. And they will reimburse you up to $600, or the price you paid for your phone, whichever is less.
Should You Pay Your Cell Phone Bill With the Ink Business Preferred Card?
If you have an expensive phone, paying your monthly bill with the Ink Business Preferred makes a lot of sense!
Because the automatic cell phone insurance will save you money in case your phone is damaged or stolen. You’ll also save money because you won’t have to pay for 3rd-party cell phone insurance.
And cell phone bill payments are part of the 3X bonus category with the Ink Business Preferred card. So you’ll earn extra points that you can transfer to fantastic airline and hotel partners!
Keep in mind, there are other cards that earn more points on cell phone bill payments. For example, you earn 5X Chase Ultimate Rewards points per $1 on cell phone bill payments with the Ink Plus (no longer available to new applicants) and Ink Cash.
But I think having the $600 cell phone protection is worth earning fewer points.
One drawback is the cell phone insurance only covers you and employees who are on your cell phone bill. So if you’re looking to get insurance for family members, the coverage is better with certain Wells Fargo personal credit cards.
When you pay your monthly cell phone bill with the Ink Business Preferred, you’ll get $600 of automatic cell phone insurance.
The insurance covers you against damage or theft. You can file 3 claims per 12-month period. And you’ll have to pay a $100 deductible with each claim.
This coverage only applies to you and employees on your monthly cell phone bill.
For complete details of the terms and exclusions of coverage, I recommend reading the Ink Business Preferred Guide to Benefits.