After Saving $500+ This Year Without Using a Single Point, I’m Never Booking a Trip Without a Chase Credit Card Again (and Why You Probably Shouldn’t Either)

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After Saving $500+ This Year Without Using a Single Point, I’m Never Booking a Trip Without a Chase Credit Card Again (and Why You Probably Shouldn’t Either)

JasonAfter Saving $500+ This Year Without Using a Single Point, I’m Never Booking a Trip Without a Chase Credit Card Again (and Why You Probably Shouldn’t Either)Million Mile Secrets Team

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When it comes to credit card rewards, you really can’t beat the amazing travel opportunities miles & points provide.  And this year I was able to get over $500 reimbursed just because I paid with a credit card with the right travel insurance benefit.

The trip delay insurance on my Ink Business Preferred℠ Credit Card and Chase Sapphire Preferred® Card came to the rescue when the airlines left me out to dry.  And the $100s I saved was in addition to the $1,000s in travel I was able to book with just the points I earned from the cards’ sign-up bonuses.

I’ll share how simple it was to make sure my trip was covered, and how you can do the same.

The Trip Delay Insurance From My Chase Credit Card Paid for My Rental Car

Chase Credit Card Insurance

Both the Ink Business Preferred and Chase Sapphire Preferred cards have similar trip delay insurance.  As long as you pay for at least part of your ticket with the card you will be covered for up to $500 per person.  The best part is that I qualified for this coverage even on a flight I booked with miles because I paid the taxes and fees with the card!

Note:   If you book travel through the Chase Travel Portal and pay with Chase Ultimate Rewards points, you’ll qualify for your Chase card’s insurance.  You’ll just need to make sure that you book through the account of the appropriate card.  I just booked a rental car through the Chase Travel Portal and I paid with Chase points.  I’ll still get primary rental car insurance because I booked with the points associated with my Chase Sapphire Preferred card.

Before the trip delay coverage kicks in (for the Ink Business Preferred & Sapphire Preferred cards) the delay will need to be more than 12 hours or require an overnight stay.  The trip delay coverage will reimburse you for additional expenses you incur because of the delay, like a hotel, rental car, and food.

I was reimbursed for a luxury rental car and food after a trip delay earlier this year.  And I found that filing a claim online was super easy.  This post explains what documentation you need and how to file.

And trip delay isn’t the only coverage that comes with these cards.  I save $100s every year on rental car insurance because primary rental car insurance is a built-in benefit with these cards.  Plus, in certain circumstances, you’ll also be covered for lost luggage, get an extended warranty, and have additional trip interruption or cancelation insurance.

Here’s How You Can Do Even Better

If you want even better trip delay insurance, the Chase Sapphire Reserve® will reimburse you up to $500 per ticket.  But the coverage applies to delays of just 6+ hours or one that requires an overnight stay.  The Sapphire Reserve does have a much bigger annual fee (it’s $450), but it also comes with a yearly $300 travel credit.

The credit is really easy to earn because you can use it toward purchases like hotels, airfare, car rentals, tolls, parking, taxis, and more.  With the $300 annual travel credit it brings your costs from keeping the card down to effectively $150.  Both the Chase Sapphire Preferred and Chase Ink Business Preferred have a $95 annual fee.  So there is that to consider as well.

Have you ever made an insurance claim through your credit card?  If so, what was your experience like?

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Ink Business Preferred℠ Credit Card

Ink Business Preferred℠ Credit Card

  • Earn 80,000 bonus points after you spend $5,000 on purchases in the first 3 months from account opening. That's $1,000 toward travel when you redeem through Chase Ultimate Rewards®
  • Earn 3 points per $1 on the first $150,000 spent on travel and select business categories each account anniversary year
  • Earn 1 point per $1 on all other purchases–with no limit to the amount you can earn
  • Points are worth 25% more when you redeem for travel through Chase Ultimate Rewards
  • Redeem points for travel, cash back, gift cards and more – your points don't expire as long as your account is open
  • No foreign transaction fees
  • Employee cards at no additional cost
  • $95 Annual Fee

More Info

Editorial Note: We're the Million Mile Secrets team. And we're proud of our content, opinions and analysis, and of our reader's comments. These haven’t been reviewed, approved or endorsed by any of the airlines, hotels, or credit card issuers which we often write about. And that’s just how we like it! :)

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I also had an overnight trip delay and submitted on the CSR. After multiple times of checking, I was told that they did not receive everything they needed. After submitting three different times every form on their list, I got back a form letter saying that the time had expired as they didn’t have everything they needed. My claim was for less than $200, and it cost me 10 times that in my time and effort to try and collect it. They never paid.

Last year I had to cancel two expensive organized tours after the cancellation deadline. I thought I would be out of pocket $6,000. Then a travel blog reminded me of CSR’s trip cancellation insurance. The claim submission process was straightforward; the documentation requirements were reasonable, and within a few weeks Chase’s insurance carrier had reimbursed me for the full $6,000.

Preface: I’m an attorney that loves reading the instruction manual.

I have the Reserve credit card and while it’s true that the card does cover the losses described above, the documentation is absolutely ridiculous and beyond what should be needed. Blame Card Benefits Services I suppose as they are the ones who “process” your claim. My last claim was for $1400 on a Hertz rental out of Italy. Was it covered? Yes. Did it take 4 months? Absolutely.I filed all the documents I could comprehend and heck even Hertz sent me stuff I didn’t know I’d need probably in anticipation but still it wasn’t enough. I feel bad for those that lack the time and/or patience for this process. Besides being convoluted in egnimatic in nature, it is flat out slow. I still use it but buyer beware I suppose. It’s not like you send some pictures of the damage and the credit card statement showing you were charged the damages. Same as trip interruption. Takes forever to get customer service to get you a “letter” explaining the delay. Again, these are requirements of the insurance company not Chase themselves.

I had an insurance claim for a free rental car (that Hilton timeshare paid) that I used my CSR for incedentals before renting the car. I was afraid that because there was nothing paid on the CSR that Chase or the Card Benefit Company wouldn’t honor the primary insurance. They did and paid the claim in full.

The process did take long, about 4-6 months, but it wasn’t like I had to email and communicate daily. I initiated the claim and uploaded all of the documents I had at the time. I’d get an email updating me on the process every 2 weeks or so. I would upload whatever they needed and wait for the next email. After 4-6 months they sent an email approving the claim. You have a year after the rental to complete the process.

Although it did take a long time it wasn’t as bad as having to pay the $4600 claim. Having the card and primary insurance was extremely beneficial in this situation. I will use my CSR for every rental because of this benefit.

I agree with the statements above. Claiming Chase insurance benefits is a grueling, unpleasant process.