How I Ended Up With 10,000 Bonus AMEX Membership Rewards Points After a Quick Phone Call

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How I Ended Up With 10,000 Bonus AMEX Membership Rewards Points After a Quick Phone Call

MeghanHow I Ended Up With 10,000 Bonus AMEX Membership Rewards Points After a Quick Phone CallMillion Mile Secrets Team

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The annual fee on my Business Platinum® Card from American Express is due this month.  So, I decided to call American Express to see if they’d offer me any sort of retention deal (they won’t offer them via chat).

To my surprise, the call was relatively painless!  And I ended up with a decent stash of bonus AMEX Membership Rewards points for just a few minutes of my time.

I’ve made calls like this before, so I knew what to expect.  But for those of you who’ve never asked for a retention offer before, I’ll share the details of how my conversation with the AMEX phone representative went.  So you can hopefully have success asking for a retention offer when the time comes!

Thanks to AMEX Membership Rewards Points Bonuses Like This One, I Was Able to Visit My Sister in Santa Barbara 3 Times Last Year!

AMEX Membership Rewards Points Retention Bonus Success

I started by calling the number on the back of my Business Platinum® Card from American Express and mentioned to the phone representative that my annual fee was due (See Rates and Fees).  The first rep transferred me to another rep who was supposedly part of the team that dealt with this sort of stuff.

I kindly let the woman know that I was on the fence about keeping the card for another year.  But I also noted that I had put quite a bit of spending on it, including a number of large ($10,000+) business expenses.  That’s because I wanted to call attention to the fact that I was a good customer for American Express.  They make money from merchant fees each time I swipe my card!

In addition to that, I mentioned I was a little frustrated that I was never targeted for the spending bonuses I always hear about – offers like spend $2,000 and get 5,000 bonus AMEX Membership Rewards points.

After looking at my account history, the rep thanked me for being a longtime American Express customer and offered me an instant 5,000 AMEX Membership Rewards points plus an additional 5,000 bonus points after spending $2,500 on purchases with my Business Platinum® Card from American Express within 90 days of accepting the offer.

I’d say that was a success!  And I just happen to have a big expense coming up that will help me meet that minimum spending requirement to earn the bonus points.

I’d Love to Use the Bonus AMEX Membership Rewards Points I Earned With This Retention Call Towards Free Tickets to Hawaii – Wouldn’t That Be Nice?

10,000 AMEX Membership Rewards points are worth at least $100 in travel, and potentially more if I end up transferring them to an AMEX travel partner like Delta or British Airways (which is what I’ll likely do).

Asking for a retention offer is one way to earn bonus points without having to apply for new travel credit cards.  It doesn’t always work, but in my opinion, it’s always worth a try!

Have you ever gotten a retention offer?  If so, what card was it for?  Share your experience in the comments!

For the rates and fees of The Business Platinum Card From American Express, please click here.

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The Business Platinum® Card from American Express

The Business Platinum® Card from American Express

  • Welcome Offer: Earn up to 75,000 Membership Rewards® points.
  • Earn 50,000 Membership Rewards® points after you spend $10,000 and an extra 25,000 points after you spend an additional $10,000 all on qualifying purchases within your first 3 months of Card Membership.
  • Get 5X Membership Rewards® points on flights and prepaid hotels on
  • Get 50% more Membership Rewards® points. That's 1.5 points per dollar, on each eligible purchase of $5,000 or more. You can get up to 1 million additional points per year.
  • 35% Airline Bonus: Use Membership Rewards® Pay with Points for all or part of a flight with your selected qualifying airline, and you can get 35% of the points back, up to 500,000 bonus points per calendar year.
  • Enroll to get up to $200 in statement credits annually by getting up to $100 semi-annually for U.S. purchases with Dell. Terms apply.
  • Get one year of Platinum Global Access from WeWork. With this membership, you can access 300+ premium, inspiring workspaces in 75+ cities. To get this exclusive offer, enroll between 2/15/2019 and 12/31/2019.
  • Terms Apply
  • See Rates & Fees
Terms Apply | Rates & Fees

More Info

Editorial Note: We're the Million Mile Secrets team. And we're proud of our content, opinions and analysis, and of our reader's comments. These haven’t been reviewed, approved or endorsed by any of the airlines, hotels, or credit card issuers which we often write about. And that’s just how we like it! :)

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I called American Express regarding my Delta Gold card and they offered me 10,000 Miles bonus for spending $2,000:-)

I was given 10,000 points for adding 2 members to my Amex gold card [no fee for the 2 additional cards} and spending just 500.00 on each of the 2 cards within 3 months.

Barclays bank will usually either waive the annual fee or offer a retention bonus of X miles/points if spend X amount in 3 months.

Bank of America wouldn’t offer anything even after talking to a supervisor, so I cancelled that card.

I don’t believe I have had any luck with Chase either.

Thanks for sharing TLC!

I have a few cards myself that I’m not sure I’ll want to continue paying an annual fee, so your comment serves as a good reminder for me to at least try calling for a retention offer.

I did the same thing last year!

Received AMEX Platinum renewal fee of $550 and called to cancel on 1/19/19 after being a member for one year. Was offered and accepted 20k rewards points after 3k spend in next 90 days.

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