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United Airlines’ website is a convenient way to search for and book award seats on United Airlines and their partner airlines. Because United Airlines typically releases more award seats than other legacy US airlines, their website is a great place to plan your next trip.
Better yet, United Airlines doesn’t add fuel surcharges to their own or partner award flights, which means you’ll often pay much less in fees compared to redeeming other airlines’ miles!
We’ll show you step-by-step how to search for and book award seats with United Airlines miles, and share some tips on how to find the best award seats.
All-New Ultimate Guide to United Airlines Miles Series Index
- Part 1 – Introduction
- Part 2 – Step-By-Step Guide to Opening an Account
- Part 3 – Navigating the Award Chart
- Part 4 – How to Search for and Book Award Seats Online
- Part 5 – How to Unlock More Available Award Seats
- Part 6 – Make the Most of the Excursionist Perk (Free One-Way!)
- Part 7 – Converting Flexible Points to United Airlines Miles
- Part 8 – Pitfalls of the Program
Rules for Booking Flights With United Airlines Miles
1. General Rules
You can book one-way or round-trip travel with United Airlines miles on United Airlines or partner airlines. You can even visit multiple cities using the Excursionist Perk, which allows you to book complimentary stopovers.
United Airlines uses a region-based award chart, which means flights are priced based on which regions you travel between. For example, any flight within the continental US and Canada would be considered as within one zone and priced equally.
2. Award Pricing
United Airlines and their airline partners release award seats at different pricing points based on season, demand, and other market factors. This means that award seats over the holidays can be considerably more challenging to find than during low season.
Further, partner airlines only price at the “Saver” level, while United Airlines award seats have different price points:
- Economy – Saver
- Economy – Everyday Award
- Business – Saver
- Business – Everyday Award
- First – Saver
- First – Everyday Award
Saver awards are the lowest-price award seats and can be booked by any Star Alliance frequent flyer program. In Star Alliance, these generally are “X” class for coach, “I” for Business Class, and “O” for First Class.
Everyday awards are more expensive awards that give you expanded award seats on United Airlines by paying more miles. These are NOT generally a good deal, unless you absolutely need to be on a particular flight.
If you hold certain United Airlines credit cards, like the United Explorer Card, you will have greater access to Saver award seats on United Airlines. Partner airline frequent flyer programs can NOT book these expanded seats, so it’s an exclusive perk with the right credit card.
Note that partner award seats in Business Class and First Class generally cost more miles than award seats on United Airlines, while coach seats at the Saver level are the same price if on United Airlines or a partner. For example:
- One-way Saver award on United Airlines from the US to Europe is 60,000 United Airlines miles in Business Class, but 70,000 miles on a partner airline
- One-way Saver award on United Airlines from the US to North Asia is 70,000 United Airlines miles in Business Class, but 80,000 miles on a partner airline
3. United Airlines Partners
United Airlines partners with 26 Star Alliance partner airlines, on which you can earn and redeem miles with United Airlines:
- Air Canada
- Air China
- Air India
- Air New Zealand
- Asiana Airlines
- Brussels Airlines
- Croatia Airlines
- EVA Air
- LOT Polish Airlines
- Shenzhen Airlines
- Singapore Airlines
- South African Airways
- TAP Portugal
- Turkish Airlines
They also have 10 non-alliance partners:
- Aer Lingus
- Air Dolomiti
- Cape Air
- Hawaiian Airlines
- Juneyao Air
- Silver Airways
All partner airline award seats can be booked on United Airlines’ website. Check out this post for more expert tips on how to book award flights with United Airlines miles!
Some particularly valuable airlines to consider are Austrian and Lufthansa, which generally have high fuel surcharges through other frequent flyer programs. United Airlines doesn’t add fuel surcharges on any airline.
4. United Airlines Award Booking Fees
There is a $75 per passenger booking fee if you book an award flight less than 21 days prior to departure, but that can be avoided with a simple trick.
If you are a United Airlines Silver Elite member, the fee is reduced to $50, and it’s $25 if you’re a Gold Elite member. If you hold Platinum Elite status or above, there is no close-in booking fee.
How to Search for Award Seats on the United Airlines Website
Link: United Airlines Website
Step 1. Navigate to the United Airlines Website
First visit United Airlines’ website to start your search.
You do NOT need to have an account to search for award seats, but if you hold a United Airlines credit card, you should log-in to see expanded available award seats.
Step 2. Enter Your Search Terms
On the search engine, enter:
- Whether it’s a one-way, round-trip, or multi-city trip
- Origin and destination
- Departure and return dates
- Number of passengers
- Class of service
- Select “Search for award travel”
You would use the multi-city search function if looking to use the Exercusionist Perk. For example, you could fly from Chicago to Rome, then from Rome to London, and then from London to Chicago.
If you only want non-stop flights, you can select “Nonstop” to only see non-stop options. The “My dates are flexible” button will show you award seats over a monthly period, rather than on a specific day.
And finally click “Search” and you’ll be redirected to award seat search results.
Step 3. Deciphering the Award Calendar
You will see a calendar that shows available award seats over a one-week period. You can click on a date to see available seats, and the price shown is the lowest available price on that day. You can change your search to Business Class or First Class by changing the cabin menu to “Business/First“:
You can see available award seats on a monthly calendar by clicking “View 30 day calendar“:
If you only want to see non-stop flights, you can select “Show only nonstop flight availability in the calendar“:
Step 4. Select Desired Flights
You’ll see a list of available award seats. If you find a desirable award seat, you can click “Select” to book.
Note that Saver and Standard coach seats are in the same column, so you should use the United Airlines award chart to learn what the lowest cost should be.
You can NOT filter between United Airlines or partner airlines, so make sure you pay attention to the award price and the operating airlines.
Step 5. Log-In and Book Your Award Flights
If you haven’t already done so, log into your United Airlines account to book your trip.
After selecting your flights, you’ll be given a summary of the total award cost and fees. Don’t forget to confirm the travel dates, flight numbers, and departure times before you continue.
Note: If you don’t have enough United Airlines miles in your account, you won’t be able to proceed past this step. But remember, you can instantly transfer flexible points from Chase Ultimate Rewards to United Airlines if you need to top-off your account.
After this step, you’ll be asked to provide passenger information.
You’ll then have the option to select seats.
Finally, review your flight details and choose whether you want to insure your trip. Then, enter your method of payment and click “Purchase” to complete the booking.
After booking, you’ll receive an email confirmation of your flights and receipt.
Searching for and booking award flights online with United Airlines miles is simple. And because United Airlines doesn’t add fuel surcharges, it’s often a cheaper option compared to redeeming other airlines’ miles.
In the next post, we’ll show you how having a United Airlines credit card can help unlock more available award seats and help you find more options for travel!