Shh! Possible Starwood Award Price Glitch at This Resort!

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Thanks to Million Mile Secrets reader Mike B for giving us the heads-up that the Westin Grand Cayman Seven Mile Beach Resort and Spa is pricing award nights much lower than it should.

This hotel should be a Starwood category 6 location, which normally costs 20,000 to 25,000 Starwood points per night.  But Mike B let us know that some time yesterday, the price dropped to 12,000 Starwood points!

That’s a terrific deal for a hotel that can cost $800+ per night!  It’s not clear if this is a glitch or on purpose, and I can’t find an explanation for the sudden price drop.

Shh Possible Starwood Award Price Glitch At This Resort

For Unknown Reasons, You Can Book The Newly-Renovated Westin Grand Cayman Seven Mile Beach Resort and Spa for Only 12,000 Starwood Points per Night

It’s tempting to book at such a good rate!  Let’s look at the deal.

Cheap Award Nights at Westin Grand Cayman

Link:   Westin Grand Cayman Seven Mile Beach Resort and Spa

The Westin Grand Cayman Seven Mile Beach Resort and Spa is on the list of Starwood category 6 hotels, and should cost 20,000 to 25,000 Starwood points per night.  But for reasons unknown, the price (and category) dropped yesterday, and you can book award nights for 12,000 Starwood points!

Starwood did make category changes to other hotels on March 7, 2017, but that doesn’t explain the sudden price drop.

Million Mile Secrets reader AQ has already jumped on the deal, booking a stay over New Year’s Eve weekend for 12,000 Starwood points per night.  I checked the paid rate for New Year’s Eve and the prepaid price is $873 plus tax!

Shh Possible Starwood Award Price Glitch At This Resort

Whoa! A Nearly $900 Room for 12,000 Starwood Points?

This hotel charges a $60 per night resort fee, even on award bookings.  But look at the cash price including taxes!

Shh Possible Starwood Award Price Glitch At This Resort

When You Subtract the Resort Fee, This Room Costs ~$1,074 With Tax

So you’d spend 12,000 Starwood points for a room worth $1,074 ($1,134 cash price – $60 resort fee).  That means you’re getting a value of ~9 cents per Starwood point (~$1074 cash price / 12,000 points).

Keep in mind, this hotel isn’t always so expensive.  But during popular times you’ll pay at least $500 per night.  That’s still an amazing deal for 12,000 Starwood points.

Note:   Because this could be a mistake, do NOT book non-refundable flights or activities until it’s clear the hotel will honor the rate.

Need More Starwood Points?

Link:   Starwood Preferred Guest® Credit Card from American Express

Link:   Starwood Preferred Guest® Business Credit Card from American Express

Link:   AMEX Starwood Card 35,000 Point Offer Review

Don’t forget about the limited time increased sign-up bonuses on both AMEX Starwood cards!

With the personal AMEX Starwood card, you’ll earn 25,000 Starwood points after spending $3,000 on purchases within the first 3 months of account opening.  And 10,000 more Starwood points for spending another $2,000 on purchases within the first 6 months.

And with the AMEX Starwood small business card, you’ll earn 25,000 Starwood points after spending $5,000 on purchases within the first 3 months of account opening.  And 10,000 more Starwood points for spending another $3,000 on purchases within the first 6 months.

But remember, you’re only eligible to earn AMEX sign-up bonuses ONCE per card, per lifetime.

With both versions, you get:

  • Starwood points per $1 you spend at Starwood, Marriott, and Ritz-Carlton hotels
  • 2 stay credits or 5 night credits toward Starwood elite Status
  • Access to AMEX offers, which can save you money on everyday purchases
  • Free in-room internet at participating Starwood hotels
  • No foreign transaction fees

The $95 annual fee is waived the first year on both cards.

Bottom Line

The Westin Grand Cayman Seven Mile Beach Resort and Spa has award nights available for a much lower price than normal.  You’ll pay only 12,000 Starwood points per night for a hotel where rooms cost $800+ during peak times!

This should be a Starwood category 6 resort, and should cost 20,000 to 25,000 Starwood points per night.
So this is a fantastic deal!

That said, it’s not clear if this is a mistake.  So don’t make non-refundable travel plans until we’re sure the hotel will honor the price!

Thanks to readers Mike B and AQ for sharing this deal!

Have you seen any other Starwood award price glitches?  Or can you explain the strange pricing?  Please let me know in the comments!

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13 responses to “Shh! Possible Starwood Award Price Glitch at This Resort!

  1. Thanks for sharing!

    I’m in the process of completing my spend on a new SPG AMEX card and was just notified by the AMEX rep that points will not him my rewards portal until 8-12 weeks after doing so. Has anyone else seen this sort of delay or is it more frequent to see points added in a more timely fashion to one’s reward account?

    • That seems like awhile. I just got the SPG card a few weeks ago and hit the spending min for the signup bonus on the SPG Amex last week, (I made one $3k purchase on 3/6) and got the 25k bonus 3/10. The points from the the spend I got on 3/14, which was also 2 days into the new billing cycle. I see the points on both the AMEX website and on SPG’s website

  2. I have a bunch of Marriott points and some SPG points. I want to book a trip for June. When I go to book a room, the room available is a resort view. In order to get an ocean view, I would probably need to call. I don’t want to throw up any red flags. What would you guys do? Can i transfer my marriott points online in order to book this? Thanks for info.

  3. Booked for both thanksgiving and New Years. Not sure which date I will pick yet and cancel the other. The lady I talked to said it just went down a category and she expects it to go back up. Rooms are currently being renovated but have a schedule date to be completely done by the end of October.

  4. This hotel is now SPG category 5. Not 6.

  5. Don’t forget the 5th night free option. I booked 5 nights in November for 9600 pts/nt. Oh, and this changed to category 5 btw. Still great deal. Thanks!

    • Hi DB, I just started traveling and made a reservation for 4 nights during New Years Eve when I read your post. Should I change it to 5 nights?

      • You should certainly look into it. I’m not sure if you’re traveling on points or cash, but would definitely try to add an additional night and just make sure that adding the 5th night doesn’t increase your cost or total points.

  6. I just checked – it’s now down to 9,600/night

  7. Pingback: Shh! Possible Starwood Award Price Glitch at This Resort! | Travel Points Guide

  8. It’s got really bad reviews & had dropped down in value. Save your points for a truly great hotel experience!

    • Yea I just checked the reviews and wasn’t too impressed. After staying at the St Regis Punta Mita and knowing how closely the reviews matched to the stellar experience, I think I may cancel this booking.