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Denied! What to Know to Be Sure You Get Into Priority Pass Airport Lounges

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Denied! What to Know to Be Sure You Get Into Priority Pass Airport Lounges

Million Mile SecretsDenied! What to Know to Be Sure You Get Into Priority Pass Airport LoungesMillion Mile Secrets Team

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Million Mile Secrets reader, Nick, commented:

Once activating my Priority Pass Select membership, do you have to wait for a physical card to arrive?  Or can you swipe your Chase Sapphire Reserve card to access Priority Pass lounges?

Great question, Nick!

Typically, you must show your Priority Pass Select membership card to access their lounges.

Priority Pass Membership
Team Member Keith Carries His Priority Pass Select Membership Card to Los Angeles Airport, So He Can Access the Alaska Airlines Lounge

You can also load your membership card to the Priority Pass mobile app.  But some lounges still require the physical card for access.

So it’s a good idea to carry your membership card with you.  Because just having your credit card isn’t enough to get you into the lounge!

We’ll remind y’all which cards come with a complimentary Priority Pass Select membership.

Access 1,200+ Lounges With One of These Credit Cards

Link:   Airport Lounge Perks Compared

Priority Pass is an independent lounge network with over 1,200 locations around the world.  And they’re constantly adding new locations!

Whether you’re a frequent traveler or on a family getaway, airport lounges are a great place to relax, get free Wi-Fi, and enjoy complimentary drinks and snacks.

Priority Pass Select membership comes with these cards:

Priority Pass Membership
Save Money on Expensive Airport Food by Taking Advantage of Complimentary Lounge Access With Certain Credit Cards

If you’re at the airport a lot, getting a credit card with a complimentary Priority Pass membership can be a great way to save money.  Because purchasing a membership costs between $99 and $399.

And in some cases, you can add an authorized user to your card and they’ll get a complimentary Priority Pass membership too!  Check out this post to see how team member Jasmin got her mom Priority Pass Select (and a much more comfortable airport experience) by adding her as an authorized user!

It’s Not Always Automatic

With Citi Prestige, you will automatically receive your Priority Pass membership card within a few weeks of being approved for the credit card.

But if you have other cards, you must activate your Priority Pass memberships prior to accessing a lounge.  You can do this in ~1 minute by logging into your online account.  After enrolling, your membership card should arrive within ~10 business days.

Priority Pass Membership
AMEX Platinum and Chase Sapphire Reserve Cardholders Should Log Into Their Online Accounts to Activate Complimentary Priority Pass Memberships

If you have upcoming travel and are waiting to receive your card, I recommend calling Priority Pass membership services at 800-352-2863.  They can give you the information to load your digital pass on the Priority Pass mobile app.  The digital pass doesn’t always work to get access, but it’s worth a shot!

Remember the Guest Rules!

With the AMEX Platinum, Chase Sapphire Reserve, Starwood Preferred Guest® American Express Luxury Card, and Citi Prestige card, it’s free for the cardmember and 2 guests to enter the lounge.  In the case of the Citi Prestige, you could also bring your immediate family (spouse / domestic partner and children under age 18) instead of 2 guests.

Keep in mind, every Priority Pass lounge has their own guest policy to avoid overcrowding.  For example, at Los Angeles Airport, you can NOT bring guests to the Alaska Airlines Lounge using your Priority Pass card.  So each visitor must have their own membership.

Bottom Line

Priority Pass lounges are a great place to relax before flights and enjoy complimentary drinks and snacks.  I recommend carrying your physical Priority Pass membership card with you to access any of the 1,200+ lounges.

While it’s possible to load your membership card to Priority Pass mobile app, some lounges still request to see your card.  And just showing your credit card won’t get you access.

Remember, you get a complimentary Priority Pass Select membership with:

Do you have a favorite Priority Pass lounge?

Editorial Note: We're the Million Mile Secrets team. And we're proud of our content, opinions and analysis, and of our reader's comments. These haven’t been reviewed, approved or endorsed by any of the airlines, hotels, or credit card issuers which we often write about. And that’s just how we like it! :)

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Question…I’m considering the Chase Sapphire Reserve card. If I get a card for myself plus one authorized user, do we both get the PP membership, or does the primary card holder have to be present to use the lounge?

Seeking info on Hilton Honors Ascend card. I only fly on Delta or American. Do both of these airlines accept the priority pass . Thanks

Anyone got so drunk at alounge that they passed out and missed their flight?

The sad part in Chicago is that all Priority Pass lounges are on the international side. Nothing, nada on the domestic side. One of the most buys airports in the world and nothing for domestic travellers. This is pathetic.

You left out the Hilton Amex Surpass which comes with 10 complimentary visits.

Priority Pass has been adding lounges and even restaurants to the program. Denver has never had a lounge we could use, if they have one at all, and now we can use Timberline Steaks and Grille on concourse C near the escalators from the train, making it very easy access for any Denver visitor to use.

The Priority Pass Select membership we have through Chase Sapphire Reserve has proven to be very valuable to us for this restaurant because we each get $28 worth of free food with our pass. The price doesn’t include tax and tip, but the food is good.

My question to MMSecrets is this: Is there any information on Priority Pass Select that you know of, so that we know if there is a limit to the number of visits we can make each year, and how many guests we are allowed to bring into the lounge with us?

This is a question on my mind lately. We are traveling with family next month and wondered if it is true, as I have seen on other blogs, that you can bring your family with you and they will also get $28 worth of food each as well. That is what I read. If so, that is awesome.

I tried to find info on the net, some specific info to the rules of the Select pass through Chase Sapphire Reserve. I cannot find a thing. It’s so frustrating.

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