This trick can make American flight credits a whole lot more valuable
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The coronavirus pandemic has reshaped U.S. airlines into more customer-friendly entities with generous change and cancellation policies. You can freely book speculative flights and not worry about losing your money if your plans change. This week American Airlines, Delta, United and Alaska announced that they’ve eliminated change fees forever. It’s a delight.
There are a few catches, however — the hardest to swallow is that these carriers won’t actually refund your money to your credit card when you make a cancellation (unless you bought a laughably expensive refundable ticket). American Airlines is the worst offender, as the flight credits they issue are quite restrictive. It’s still worlds better than their policies pre-COVID, but limiting enough to still make you think long and hard before booking a flight.
There’s actually a workaround to make your American Airlines flight credits more versatile. I’ll explain one big hindrance of American’s flight credit policy, and show you how to get around it.
American Airlines flight credit restrictions
When you cancel an American Airlines ticket, the airline will deposit flight credit into the accounts of each would-be traveler. It doesn’t matter who bought the tickets.
For example, if you purchased tickets for your family of five to visit Disney World and had to cancel it, the money you spent will be deposited into five different accounts. If you and your partner want to take a weekend vacation to Cancun without the kids, you can only use 2/5 of the money you spent.
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I recently purchased two business class flights for my wife and myself for $458 each. When I canceled these tickets, American Airlines deposited $458 in credit into my account, and $458 in credit into my wife’s account. Again, the credits are not refunded to the actual purchaser of the ticket. If I wanted to use part of my $458 flight credit to book a flight for my wife, I can’t do it. My $458 credit can only be used by me, and her credit can only be used by her — even though I bought them both. That stinks.
It’s not ideal, but there is a way to shatter the restrictions on these credits. It revolves around the difference between an American Airlines flight credit and an eVoucher.
Here are the details of a flight credit:
And here are the details of an eVoucher:
The secret: When you book a flight with your American Airlines flight credit, you can only book a flight for yourself. But if the new flight you book costs less than your flight credit, American Airlines will issue you an eVoucher for the remaining value. eVouchers can be used for anyone — not just the holder of the credit!
Here’s an example of how I will go about “liquidating” flight credits to get money back.
Step 1. Find the cheapest flight from anywhere to anywhere
One of my family members has a $300 flight credit in their name. She has no idea when she’ll be traveling again, so I want to use that credit for myself. I paid for it, after all.
I start by searching for the cheapest American Airlines flight I can find with Google Flights. I found a $36 one-way flight between Miami and Las Vegas.
Step 2. Book the flight
If my family member uses her $300 flight credit to book that flight, she’ll receive a $264 eVoucher, which can be used to book flights for anyone. I can either ask her to book this flight, or I can do it myself online if she gives me her credentials.
Within a day of booking travel with a flight credit, American Airlines will email an eVoucher to her for the value of the flight credit she didn’t use. In other words, she doesn’t need to actually fly that cheap flight to get the voucher. She’ll even get a $36 flight credit back if she cancels that flight.
Step 3. Obtain the eVoucher
An American Airlines travel voucher has a unique number and PIN which you can use at the bottom of the American Airlines checkout page. You don’t need to provide any credentials to use the eVoucher. I tried using it without being logged in and for a made-up traveler, and it worked. All I have to do is ask my family member to forward me the voucher email when she gets it, and bam! I’ve recouped $264 from being tied up in someone else’s account, no sweat.
Note: If you’ve booked American’s Basic Economy tickets, flight credits can only be redeemed over the phone. You’ll need the participation of each traveler to turn their credits into vouchers.
If you’ve booked and canceled American Airlines flights for others, your money has essentially been deposited into other people’s accounts. But there is a way to get some of your money back — by converting your flight credits into eVouchers.
American Airlines’ eVouchers couldn’t be easier to use. Just select the “alternate form of payment” at the American Airlines checkout page, enter your voucher number, and it will be applied once you proceed to the next screen.
Let us know if you’ve experienced liquidating flight credits, or if you’ve got any other related tips. And subscribe to our newsletter for more travel tricks like this delivered to your inbox once per day.
Featured image by Thiago B Trevisan/Shutterstock
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