Is Go Bank Better Than American Express Bluebird?

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Link:  Go Bank Application

Go Bank is a new checking account alternative which is very similar (and perhaps better?) than American Express Bluebird. 

Go Bank 10

Say Hello to Miles & Points!

You can:

The Go Bank debit card has the potential to turbo charge the way we earn miles and points.  You can pay rent, utilities college tuition, mortgages, and even credit card bills and potentially earn lots of miles and points!

Go Bank

My Go Bank Debit Card

For example, say you have to spend $3,000 within 3 months on a credit card.  You can buy Visa Gift Cards with a PIN with your credit card (from grocery stores, gas stations, drugstores etc.) and load them on your Go Bank debit card. You will pay a $5 to $6 fee for the gift card.

Even Better With a PIN!

Even Better With a PIN!

Buying the Gift Cards with a PIN with your credit card will count towards the spending requirement on your credit card and earn miles and points.  You then use your Go Bank card to pay your loans such as your mortgage, student loans, rent etc. or to get cash back which you can’t usually do with a credit card.

I prefer the Go Bank Bill Pay (you can set up recurring payments unlike with Bluebird and the monthly limit is higher) and customer support to that of American Express Bluebird.  The Go Bank interface seems much better designed than the American Express Bluebird interface.

But Go Bank is owned by GreenDot, which arbitrarily closes accounts, so please read the warning at the end of the post.  This isn’t for everyone!

Go Bank

Go Bank is run by Greendot (a prepaid card issuer) and is an FDIC insured on-line bank.  You can’t immediately open an account because Go Bank is limiting the number of sign-ups.  But I received my invitation in about 3 to 4 weeks after requesting an invitation.

Go Bank 1

Request a Go Bank Membership

You can request an invitation for a Go Bank account via this link.

My Experience

3 to 4 weeks after requesting an invite, I received an invite and signed up for a Go Bank card.  I deposited the $50 needed to order a debit card, but I could not order a custom debit card with one of our pictures from Hawaii!

I called customer service, and was almost immediately connected with a US based representative.  She explained that there was nothing which she could do, but that I’d be automatically sent a regular debit card because my custom image was not accepted.  About a week later, I received my Go Bank card.

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My Go Bank Card

1.   Loading at Wal-Mart.   I took my Go Bank debit card to a regular cash register & to the Wal-Mart Money Center and was able to load it with a Vanilla Visa gift card with a PIN and with a US Bank issued gift card with a PIN which I had bought with a credit card.

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Loading the Go Bank Card at Wal-Mart

The cashier was a little hesitant at first because she had never seen a Go Bank card, but I asked her if she could try and sure enough I was able to load it with my Visa gift card with no fees charged at Wal-Mart!

But my Go Bank balance, (printed on the receipt) didn’t increase with my 2nd and 3rd reload at Wal-Mart.  But I checked the online app and my Go Bank balance had increased.

What are the odds that I would bump into a Million Mile Secret reader loading his Bluebird card at Wal-Mart as well!

2.   ATM Withdrawal.   I withdrew $100 from a US Bank ATM which was one of the fee-free ATMs, and verified that I wasn’t charged a fee!

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Withdrawing Money With the Go Bank Card

3.   Cash Back.   The Go Bank card is a debit card which means that you can use it to get cash back at stores.  I was able to get cash back from various stores using my Go Bank card!

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Groceries & Cash Back!

 4.   Money Orders.   You can buy Money Orders with the Go Bank card at places such as USPS post offices, Wal-Mart, Kroger-owned grocery and gas stations, and other locations.

5.  Bill Pay.   I made small test payments to see how the Bill Pay system works and will post in more detail soon!  I really liked being able to set recurring payments, so that I can schedule my rent and student loan payments and not have to worry about them!

However, the terms say that you can’t use the Bill Pay service to make tax payments.

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Bill Pay With Go Bank

Go Bank Fees

Go Bank will make its money from interchange fees (the fee which shops pay to banks whenever a customer uses a card for a purchase) and interest in Go Bank accounts.  They also claim that customers will love their Go Bank account so much that they will voluntarily pay a fee of $0 to $9 per month!

There is NO fee for joining or using GoBank.  You can customize a debit card for a $9 one-time fee, but I wasn’t able to submit a picture for my debit card.

1.   ATM Fees.   There is no fee for withdrawing money from a network of 40,000 ATMs.  There is a $2.50 fee in addition to fees charged by the ATM owner if you use any other ATM.

You can find a free ATM via this page on the Go Bank website.  Or you can use their app to very easily find an ATM when you are out.

However there is a 3% foreign transaction fee (in addition to the $2.50 Go Bank fee and the fee charged by the ATM owner) for using an ATM outside the US.

2.   Foreign Transaction Fee.   Unfortunately, there is a 3%  foreign transaction fee for charges which are not in US dollars.  American Express Bluebird doesn’t charge a foreign transaction fee, so this is the one area where Bluebird could be better.

3.   Bill Pay Fees.   There is NO fee for making bill payments such as mortgage or loan payments, paying your rent, etc.

This means that you can buy a Visa gift card with a PIN at a grocery store or drug store or office supply store with a miles earning credit card.  You will earn miles or points for buying the gift card.

You can then load your Go Bank card at Wal-Mart with the gift card card and use Go Bank’s Bill Pay to pay your mortgage or other bills and earn miles and points!

4.   Monthly Fees.   Go Bank doesn’t charge a monthly fee, but gives you the option to pay from $0 to $9 per month.  If you like their service and product, you could consider sending them a few dollars each month!

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How Much Do You Want to Pay?

GO Bank Limits

I haven’t personally verified the limits below.

1.   Daily Spending Limits.   You can spend up to $3,000 per day.  This includes the ATM withdrawal limit of $500 per day.

The limits reset at 12 midnight Pacific Standard Time.

2.   Daily Load Limits.   You can load up to $2,500 per day and the maximum load is $1,100 per transaction or load.

The limits reset at 12 midnight Pacific Standard Time.

3.   Bill Pay Limits.   There is a limit of $5,000 per bill pay transaction. 

But customer service said that I could send multiple payments in a day if my Go Bank balance was large enough.  This is very helpful for folks who want to pay down a large loan balance.

4.   Maximum Balance.   The maximum balance on your Go Bank card is $50,000.

CAUTION

Warning:  You should NOT experiment with the Go Bank debit card and reload card if you can’t afford to be without the money loaded in your Go Bank account.  Many people complain that Green Dot (which owns Go Bank) arbitrarily closes accounts and that it takes months to get your money back.

– Do NOT fund Go Bank and then immediately withdraw money from an ATM or transfer money to your checking account.  That is very easy to detect.  Withdraw only as much money as an average person would – that is in the hundreds of dollars and NOT thousands of dollars per week.

– Use Go Bank for lots of routine transactions as well.  If all you do with Go Bank is withdraw money from the ATM or to your bank account, you are likely to be shut down because you are unprofitable for GreenDot.

– You WILL get shut down if you try to spend tens of thousands of dollars per month at any store with any one card.

– I can’t give you an exact amount  and you’ve got to decide for yourself what is a reasonable limit.

– Alternate with other credit cards so that you’re not buying too many gift cards with just one credit card.

Bottom Line

You can request a Go Bank card online at Go Bank.com.

Go Bank opens up a whole new world of point earning opportunities, but you have to go easy.  Otherwise you risk having your Go Bank account shut down.  I use my Bluebird and Go Bank to help meet credit card minimum spending requirements and to pay my loans and rent which otherwise wouldn’t earn miles and points.

Stay tuned for more posts on Go Bank!

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Editorial Disclaimer: Neither the responses below nor the editorial content on this page are provided or commissioned by the bank advertisers, and have not been reviewed, approved or otherwise endorsed by the bank advertisers. Opinions expressed here are the author’s alone, not those of the bank advertisers. It is not the bank advertisers’ responsibility to ensure all posts and/or questions are answered.

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121 responses to “Is Go Bank Better Than American Express Bluebird?

  1. Tried signing up for a Go Bank card yesterday and was refused….? (because they couldn’t confirm I am real ???). I have had the same address for thirty years , same ph. no. for over ten years , same S.S. # all my life. Any ideas from anybody else on how to solve this problem ? Thanks , ajb

  2. Go bank is junk. I bought a temporary card at Walmart and funded it with $180. I then attempted to activate my card which by the way is the only way you can use it. you cannot access your funds until you activate the card. I went through the whole activation process, but when it came to the security questions I got a phone call and upon returning to webpage my activation application had timed out. After timing out the website for go bank which is the only way to activate a card then wouldn’t allow me to activate or attempt to activate the card again. For some reason it is built in their system to time out ongoing applications without warning, counter or notice that are not completed quickly enough, prompting the user to restart the activation process
    / application from the beginning. Which is not a problem, except that their system also allows the first unfinished, incomplete activation attempt, that the website cancelled and restarted, to cause the card to be locked from use entirely, and although not fully activated, it is tied to an incomplete application, which cannot be completed, fully activated or removed, neither by website or via phone. The temp card is essentially useless, and since it is technically not activated, no permanent card can be issued, and my $180 is still linked to this account . WTF! So this prepaid card, which should work regardless of activation of permanent card, cannot be activated online and the funds I had deposited on the card cannot be accessed. I called customer service and after 1.5 hours of trouble shooting and investigation, to try to get them to activate the card, discovered that apparently that’s not possible, and due to this system glitch, the card is essentially unusable at this point and only means they have to pay me back is to send me a check for the money I put on the card as the only means of getting to my funds. Likely a 2 to 3 week process. And oh, if I had a checking account to put a check in why would i need a GoBank acct in the first place. UTTER FAIL!! Dumbest system flaw, lack of account function and control of any “bank” on the entire planet.

  3. I have been a Green Dot prepaid card user for a very long time and I actually love my prepaid account. I have the VIP Green Dot card (the black one lol!!!), I also have multiple Green Dot cards that my teenagers have and that’s how I send money to them no charge(My oldest had a card when he was younger, I had to sign up for it but, I haven’t tried again you may still be able to sign up for this feature). My good experiences with my prepaid card were part of the reasons I wanted to give Go Bank a Go (wa, wa, wa, waaaaa). I also wanted to try Go Bank because it is a “real” checking account and, you can use it outside of the country (yes, regular, poor people can save their pennies and get out of the country-LOL!). Anywhoo, my first try at it was a DISASTER. Plus, I bought multiple cards thinking I could have multiple accounts for my kids. Trying to get someone on the phone was also a nightmare. I ended up figuring out how to get all of my money out and, I closed all the accounts and, threw the cards away. Recently, I decided to try again only this time at a MUCH slower pace and, I found out the hard way that I actually still have one account open. HOW?!??! I just ordered a replacement card today for that account and I plan to try all of the features I can (but again VERY SLOWLY). Stay tuned!