My Virgin America Review!

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My Virgin America Review!

Million Mile SecretsMy Virgin America Review!Million Mile Secrets Team

Signing-up for credit cards through partner links earns us a commission. Here’s our full Advertising Policy.

I recently took my first flight on Virgin America, from San Francisco to New York City.

I had low expectations for the flight.  Virgin America is known for its chic atmosphere, and I expected a lot of smoke and mirrors instead of quality service and overall performance.  But I was pleasantly surprised!

Virgin America Review
Virgin America Impressed Me With Their Sleek Planes, Efficient Service, and Passenger-Friendly Perks!

I’ll share my thoughts on the flight and my full Virgin America review!

Virgin America Review – Exceeded My Expectations

When I think of hip, I think of design over substance.

I had never flown Virgin America until recently.  I expected a visually appealing experience that was inefficient in other aspects.  Kinda like going to a “hip” restaurant and being disappointed with the food.

Virgin America Review
Are We Boarding a Plane or a Nightclub? Virgin America’s Mood Lighting Is Funky, but Kind of Neat!

Virgin America does NOT fall under that category!

I found Virgin America quite wonderful!  It had a stunning cabin AND efficient service.  For example, flight attendants offered to help passengers put items in the overhead bin!  You don’t see that very often anymore.

My flight departed from Terminal 2, Gate 51B.  I always appreciate being able to use a mobile boarding pass.  That said, it was a bit confusing because there is no app.  I had to log-in on the Virgin America website and was then able to view the boarding pass.

Virgin America Review
I Love the Convenience of Having a Boarding Pass on My Smartphone. Environmentally Friendly Practices Make Me Happy!

Enroute to the gate, I was impressed by the fact that a Yoga Room was available for passengers to use.  Then again, this was San Francisco.

Virgin America Review
A Perfect Spot to Stretch and Decompress Before a Long Trans-Continental Flight

There were plenty of staff working the gate, and the boarding process was orderly and hassle-free.

Virgin America Review
A Well-Staffed Gate Means Smoother Boarding!

Even the waiting chairs were hip and modern.

Virgin America Review
I Could Use One of These in My Living Room!

If you want to use the in-flight entertainment but forgot to bring your own headphones, you can purchase a colorful set for just $3.

Virgin America Review
Silver, Pink, or Blue? Deposit $3 (Cash Only, BOO! ;)) and Snag a Pair of Headphones for Your Flight

I made my way to 9F, a window seat.  Every seat has a touch screen.

Virgin America Review
It Was ~8:30 am, but It Felt Like We Were Boarding a Night Flight!

Another thing I loved is that it was only an extra $49 for the exit row on a trans-continental flight!  I’ll gladly pay that for a comfortable seat on a flight lasting 5 hours.

Virgin America Review
If You Want Extra Legroom, Most Airlines Will Charge Big Bucks (Especially for Long Flights!). But Virgin America’s Price Was More Than Reasonable

I really liked the color scheme, and Virgin’s distinctive branding.  The seats were really comfortable, too.  It almost didn’t feel like I was on a regular plane!

I wasn’t a fan of the rap safety video, though.  I didn’t get it, and I honestly wouldn’t have known what to do in an emergency if I hadn’t seen safety briefings on other airlines.  What do y’all think??

Waiting to push-back, I caught a glimpse of my favorite plane – a Boeing 747-400, operated by Qantas.

Virgin America Review
What a Beautiful Bird! The Boeing 747 Is Still at the Top of My All-Time Favorite Aircraft List

We departed San Francisco behind another Virgin America Airbus A320.

Virgin America Review
San Francisco Is a Virgin America Hub, so There Were Plenty of Other Company Aircraft

The onboard service was polite and efficient.  Another great feature on Virgin America is the ability to order drinks any time from the display on the seat in front of you.

Virgin America Review
You Aren’t a Slave to the Drink Cart Schedule on Virgin America

You can also order snacks, like veggie chips, nuts, and jerky sausage…

Virgin America Review
Feeling Peckish? Order a Snack When You Feel Like It!

…and more substantial offerings for noshing.

Virgin America Review
I Liked That There Were Plenty of Vegetarian Options – and Choices for Folks on Low-Carb Diets, Too!

I was happy to get work done on this flight.  But if you’re bored (or like making new friends), there’s an option to chat with other passengers on the flight in real-time.  I could see how this might be creepy if you prefer privacy, but there’s a way to block messaging if you’re not interested.

Virgin America Review
There Were No Million Mile Stalkers Onboard This Flight 😉

The time flew (ha!) by!  Most passengers kept themselves busy with the in-flight entertainment.

Virgin America Review
Virgin America’s Entertainment System Offers Live TV, Music, Movies, and More

And when we landed in New York, I was thrilled to get a peek at Singapore Airlines’ Airbus A380, which operates the JFK – Frankfurt – Singapore route.  Another one for my bucket list!

Virgin America Review
Soon, the Only US Airport Served by Singapore Airlines’ A380 (Which Has Amazing First Class Suites) Will Be New York – JFK

I won’t judge the book by its cover next time.  Virgin America’s planes, staff, and customer-friendly experience was a very pleasant surprise.

Bottom Line – Virgin America Review

Virgin America impressed me with their gorgeous cabin and friendly, efficient service.  It didn’t feel like any airplane I’ve been in before!

I’ll definitely fly with them again when I have the chance.

If you’ve flown Virgin America, what did you think?  I’d love to hear about your experiences in the comments!

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Editorial Note: We're the Million Mile Secrets team. And we're proud of our content, opinions and analysis, and of our reader's comments. These haven’t been reviewed, approved or endorsed by any of the airlines, hotels, or credit card issuers which we often write about. And that’s just how we like it! :)

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I’ve been flying Virgin to SF for the past 6 yrs and Absolutely the airlines!!

Million Mile Secrets

@Jay – I’m looking forward to the app.

@Stephen – Every lil bit counts for me!

Environmentally friendly boarding pass?? You burned thousands of gallons of fuel into the atmosphere on the flight…I don’t think that was too environmentally friendly. How do you post about Virgin promos everyday but have never flown Virgin?

Virgin America is my go to airline for work and my back and for DC-SFO. Always a much better experience than flying AA, United or Delta. Also, VX has an app in beta right now that I was asked to join and test out. It has the boarding pass feature you like. I would assume it will be for general release very soon. I have over 250k elevate points, which I should probably start burning through soon.

I love virgin America! Also when you get main cabin select you just don’t only get more leg room all food and beverages are complementary and one free checked bag

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