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Editorial Note: We're the Million Mile Secrets team. And we're proud of our content, opinions and analysis, and of our reader's comments. These haven’t been reviewed, approved or endorsed by any of the airlines, hotels, or credit card issuers which we often write about. And that’s just how we like it! :)

The Southwest Award Chart: A Two-Edged Sword of Simplicity and Uncertainty

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The Southwest Award Chart: A Two-Edged Sword of Simplicity and Uncertainty

Joseph HostetlerThe Southwest Award Chart: A Two-Edged Sword of Simplicity and UncertaintyMillion Mile Secrets Team

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INSIDER SECRET: Southwest flights don’t appear when you search the Chase Travel Portal. But you can still redeem Chase Ultimate Rewards points for Southwest flights by calling (866) 951-6592.

Feverishly collecting points for your next Southwest getaway? Aren’t we all.

Speaking of, the shiny new Southwest Rapid Rewards® Performance Business Credit Card comes with 80,000 bonus points after spending $5,000 on purchases in the first 3 months of account opening. That’s insane, people!

But what if you want to know how close you are to attaining your free flight? You might have noticed that there is no traditional Southwest award chart like you’ll find with most other airlines.

There are positive and negative consequences to this. I’ll explain!

There is no Southwest award chart – but that’s not a bad thing! It’s still super easy to plan fun vacations to places like Aruba or Cancun, where my wife and I spent our honeymoon (Photo by Joseph Hostetler/Million Mile Secrets)

A Southwest Award Chart Doesn’t Exist – Here Are the Pros and Cons

Most airlines have a rigid award price depending on your origin and destination.  For example, United Airlines charges 30,000 miles for a one-way coach flight from the US to anywhere in Europe.  Whether you’re flying from New York to Paris or San Diego to Moscow, you’ll pay 30,000 miles.

Other airlines, like British Airways, prices their award seats based on the distance you fly.

Southwest follows neither of these charts.  They simply charge you according to the cash price of the ticket.  And Southwest points are generally worth ~1.5 cents each toward Southwest flights.

So if you open a card like the Southwest Rapid Rewards® Premier Business Credit Card, you could receive $900 in free Southwest flights!  The card comes with 60,000 Southwest points after spending $3,000 on purchases within the first 3 months of account opening (60,000 points X 1.5 cents each).

The Pros

The obvious upside to this method is that when Southwest has a sale, both the cash price AND the award price go down.  I’ve purchased one-way flights for ~3,000 points from Cincinnati to Chicago during Southwest sales in the past.

As an example, here’s a look at the current Southwest prices from Austin to Atlanta.

Southwest has super low fares between Austin and Atlanta right now

Many of the flights cost less than 8,000 points.

To compare to other airlines, this same trip costs:

  • 9,000 United Airlines miles
  • 12,500 American Airlines miles
American Airlines charges significantly more for flights on this route than Southwest

Those airlines charge that price NO MATTER WHAT.  Even if you can buy American Airlines flights for $20, you’ll still pay 12,500 American Airlines miles.

LOTS of Southwest flights often price out far cheaper than other US airlines.

The Cons

The less positive aspect of this approach is that you can’t ever predict the exact award prices for your Southwest flights.  And while Southwest is touted to have rock-bottom prices, sometimes they don’t.

With other airlines, you’ll at least have a firm goal in mind (though many airlines are introducing more and more award sales).

For example, American Airlines charges a maximum of 12,500 miles for a one-way coach seat to any destination in the Continental US (provided there is “saver” award seats).  So if I have 12,500 American Airlines miles, I know I can fly from anywhere in the Continental US to anywhere in the Continental US.  I can fly from New York to Tucson.  I can fly from San Antonio to Seattle.  No matter the actual cash price.

With Southwest, you’ll have to continually check every single route to see what it will cost.  And prices fluctuate.

One FABULOUS note:   With Southwest you can change or cancel your award flight for completely free.  So if you book a route and later find that it’s cheaper, you can simply cancel your reservation and re-book to get the lower price.

Another negative is that you’ll NEVER get outsized value for your Southwest points.  Expect a flat 1.5 cents per point.

For example, if peak holiday flights to your grandma’s house on the East Coast cost $900, you’ll pay 60,000 Southwest points.  But you’ll still only pay 12,500 American Airlines miles (provided there are still “saver” seats).

Bottom Line

Southwest simply prices their award seats according to the cash value of the ticket.  And Southwest points generally are worth ~1.5 cents each toward Southwest flights.

If the flight you want costs $300, you’ll likely need close to 20,000 Southwest points ($300 flight / 1.5 cents per point).  You WILL still have to pay taxes and fees on your award flight.

What do you think of Southwest’s award structure?  Do you prefer an “award chart” that’s based on the cash price of a flight, or do you like the structured award charts?

Check out our guides for using Southwest Airlines miles:

Also subscribe to our newsletter for more easy-to-understand miles & points analysis:

New! Southwest Rapid Rewards® Performance Business Credit Card

New! Southwest Rapid Rewards® Performance Business Credit Card

  • Earn 80,000 points after you spend $5,000 on purchases in the first 3 months your account is open.
  • 9,000 bonus points after your Cardmember anniversary.
  • 3 points per $1 spent on Southwest Airlines® purchases.
  • 2 points per $1 spent on social media and search engine advertising, Internet, cable and phone services and 1 point per $1 spent on all other purchases.
  • 4 Upgraded Boardings per year when available
  • Inflight WiFi Credits
  • Global Entry or TSA Pre✓® Fee Credit
  • Employee cards at no additional cost, earn points on employee spending.

More Info

Editorial Note: We're the Million Mile Secrets team. And we're proud of our content, opinions and analysis, and of our reader's comments. These haven’t been reviewed, approved or endorsed by any of the airlines, hotels, or credit card issuers which we often write about. And that’s just how we like it! :)

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Southwest used to require canceling and rebooking to get the lower price. Now you can change your flight to the same flight, same day, and have points returned to your account or, if you paid cash, receive a voucher. Just select the change option on their web site and pick the same flight.

I guess I never thought of the fact that they don’t have an award chart – obviously, it’s a non-issue for me. I usually use SW miles when they have a “good” sale.

I have to admit that I’m a bit partial to having award charts 🙂 but to each their own!

I have always had great service from Southwest staff. I love how you can use Twitter to resolve most issues, much better than waiting on the phone! Love the generous policy where you can cancel and rebook if price goes down, and cancel if an emergency pops up and you can’t fly that day. I wish other airlines would copy that!

Haha awesome! Glad that Twitter was able to help you out. I wonder how common it is for airlines in general though to be able to help out via social media like that?

Love Rapid Rewards for simplicity and effficiency. They are the largest carrier at our home airport (BHM) and get us anywhere we wanna go with a smile and great attitude.

I love it when companies put customer service as a priority. Some places still know how business is done! 🙂