The Southwest “award chart”: A double-edged sword of simplicity and uncertainty

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If you’re feverishly earning Southwest points for your next getaway, you’re not alone now that the personal Southwest credit cards all have the same bonus offer of 40,000 points after you spend $1,000 on purchases in the first 3 months your account is open.

That’ll get you on our way to earning the coveted Southwest Companion Pass. The following cards offer that bonus:

Now that you’re on your way to earning all those Southwest points, you might be curious how close you are to a flight? You won’t find your answer on a traditional airline award chart. Southwest doesn’t have an award chart. I’ll discuss the pros and cons of this below.

There is no Southwest award chart, but that’s not a bad thing — they can still take you to gorgeous destinations, like Mexico. (Photo by Joseph Hostetler/Million Mile Secrets.)

A Southwest award chart doesn’t exist – here are the pros and cons

Many airlines have a fixed award price depending on your origin and destination. For example, United Airlines charges 30,000 miles for a one-way coach flight from the U.S. to anywhere in Europe. Whether you fly from New York to Paris or San Diego to Moscow, you’ll pay 30,000 miles, although that is all changing for United Airlines awards for travel after Nov. 15, 2019.

Other airlines, like British Airways, price award seats based on the distance you fly.

Southwest simply charges according to the cash price of the ticket. Southwest Rapid Rewards points are worth ~1.5 cents each toward Southwest flights based on our valuations.

If you open a card like the Southwest Rapid Rewards® Premier Business Credit Card, you could receive $900 worth of Southwest flights. The card comes with 60,000 Southwest points after spending $3,000 on purchases within the first three months of account opening.

The pros

The obvious upside to this method is that when Southwest has a sale, both the cash price and the award price go down. In the past, I’ve purchased one-way flights for ~3,000 points from Cincinnati to Chicago during Southwest sales.

As an example, here’s a look at the current Southwest prices from Austin to Atlanta.

Many of the flights cost less than 6,000 points. To compare to other airlines, this same trip costs as little as:

  • 12,500 United Airlines miles
  • 6,000 American Airlines miles

Many Southwest flights often price out far cheaper than other U.S. airlines, so you’ll save when you use Southwest points.

The cons

The downside is that you can’t predict the exact award prices for your Southwest flights. Although Southwest is touted to have rock-bottom prices, sometimes they don’t.

Some airlines have more predictable prices for their fares. For example, United Airlines often charges 12,500 miles one-way for domestic flights (though not always). If you have 12,500 miles, you can pretty well know what you can get from them. With Southwest, you must continually check every route to see what it will cost. Award prices fluctuate alongside the cash price.

Southwest allows you to change or cancel your award flight at no charge. So if you book a flight and later find a cheaper ticket, you can simply cancel your reservation and rebook to get the lower price.

Another negative is that you never get outsized value for your Southwest points. Southwest points value is generally between 1.4-1.7 cents per point.

For example, if peak holiday flights to your grandma’s house on the East Coast cost $900, you can expect to pay 60,000 Southwest points. United Airlines may still charge just 12,500 miles (provided there are “saver” seats available).

Bottom line

Southwest simply prices its award seats according to the cash value of the ticket and Southwest points generally are worth ~1.5 cents each toward Southwest flights. If the flight you want costs $300, you will need close to 20,000 Southwest points and you will still have to pay taxes and fees on your award flight.

What do you think of Southwest’s award structure? Do you prefer an “award chart” that’s based on the cash price of a flight, or do you like the structured award charts?

Be sure to subscribe to our newsletter for more miles and points know-how.

Joseph Hostetler is a full-time writer for Million Mile Secrets, covering miles and points tips and tricks, as well as helpful travel-related news and deals.

Editorial Note: We're the Million Mile Secrets team. And we're proud of our content, opinions and analysis, and of our reader's comments. These haven’t been reviewed, approved or endorsed by any of the airlines, hotels, or credit card issuers which we often write about. And that’s just how we like it! :)

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Gregory Schaeffer
6 months ago

I also like the recancel change the recancel Southwest Airlines to same day flight option that is new now it is very convenient for my business trips I take for Goldman Sachs & Co out of Philadelphia even though my company recommends delta airlines I fly southwest because I personally like your first class seats and Benefits we get while flying and I enjoy the

Gregory Schaeffer
6 months ago

I love south west airlines and use them for my business trips all the time if I get some nice perecs Ill recommend my other 30 -40 co workers to use the Southwest Airlines and make you guys some more money

1 year ago

Southwest used to require canceling and rebooking to get the lower price. Now you can change your flight to the same flight, same day, and have points returned to your account or, if you paid cash, receive a voucher. Just select the change option on their web site and pick the same flight.

1 year ago

I guess I never thought of the fact that they don’t have an award chart – obviously, it’s a non-issue for me. I usually use SW miles when they have a “good” sale.

Andrew W
Reply to  Jade
1 year ago

I have to admit that I’m a bit partial to having award charts 🙂 but to each their own!

1 year ago

I have always had great service from Southwest staff. I love how you can use Twitter to resolve most issues, much better than waiting on the phone! Love the generous policy where you can cancel and rebook if price goes down, and cancel if an emergency pops up and you can’t fly that day. I wish other airlines would copy that!

Andrew W
Reply to  Clyn6
1 year ago

Haha awesome! Glad that Twitter was able to help you out. I wonder how common it is for airlines in general though to be able to help out via social media like that?

1 year ago

Love Rapid Rewards for simplicity and effficiency. They are the largest carrier at our home airport (BHM) and get us anywhere we wanna go with a smile and great attitude.

Andrew W
Reply to  JC
1 year ago

I love it when companies put customer service as a priority. Some places still know how business is done! 🙂