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The Wacky Reason I Was Denied for the Capital One Venture Card (and What I Plan to Do About It)

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The Wacky Reason I Was Denied for the Capital One Venture Card (and What I Plan to Do About It)

Meghan HunterThe Wacky Reason I Was Denied for the Capital One Venture Card (and What I Plan to Do About It)Million Mile Secrets Team

Signing up for credit cards through partner links earns us a commission. Terms apply to the offers listed on this page. Here’s our full Advertising Policy.

Over the past year or so I’ve gotten a handful of targeted offers in the mail for the Capital One® Venture® Rewards Credit Card.  I held off on applying because I had other Chase cards I wanted, and I didn’t want to be restricted by Chase’s 5/24 rule.

But a few weeks ago I received yet another mailer, and this time the offer was for 60,000 Venture miles after meeting the card’s minimum spending requirement.

I Was Excited About the Possibility of Using Venture Rewards to Stay at a Boutique Hotel Like Giraffe Manor in Kenya

I have a couple of big expenses coming up, and I’ve always been intrigued by the ease of earning and using Venture miles.  So I decided to apply.

I’ve had a Capital One® Quicksilver® Cash Rewards Credit Card open for a long time, but I rarely use it because I now focus on earning miles & points with the other cards.

The Application Process

Filling out the application was simple and only took me a couple of minutes.  I submitted my application thinking that my approval was more or less guaranteed.  But then, the dreaded “we can’t approve you at this time…yadda yadda yadda” message appeared.  And I must admit, I was kind of offended!

How could I be denied for a card that they’d been pushing on me for so long?  I have a great credit score, so what’s going on?  Did I mistype something into the application?  This can’t be right!

I immediately got on the line with Capital One to figure out what was going on.  I’ve had applications go pending before, but I’ve never been outright denied.

Upon talking to a Capital One representative, they told me there was nothing they could do until I received a letter or email explaining the reason for my denial.  So I impatiently patiently waited for one.

The Reason for the Denial

About a week later I got both an email and letter stating that Capital One wouldn’t approve me for the Venture card because “too few or no revolving accounts have a balance.”

Yes, you read that right.  They’re denying me because I’m a responsible credit card holder and pay my bills on time.

I’m Not Going to Lie, Getting Denied for a Credit Card Stinks.  But I Still Plan on Following Up With the Bank to See If There’s Anything I Can Do to Be Approved!

I’m still in the process of following up with them to see if there’s anything I can do to get approved.  I plan on explaining how much spending I plan on putting on the card and reminding them of the fact that I’ve been a longtime Capital One customer.

Have you ever been denied for a card?  Were you eventually successful in getting approved after calling the bank’s reconsideration line?  Tell me about it in the comments!

Also, be sure to check out our review of the Capital One Venture card.  It’s our top pick for the easiest to redeem travel rewards.  And is a fantastic card for anyone looking to avoid the hassle of dealing with award charts, blackout dates, and bonus categories!

Editorial Note: We're the Million Mile Secrets team. And we're proud of our content, opinions and analysis, and of our reader's comments. These haven’t been reviewed, approved or endorsed by any of the airlines, hotels, or credit card issuers which we often write about. And that’s just how we like it! :)

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Meghan, what happened after you wrote to Capital One requesting reconsideration?

I have none of those things, as far as credit and money but always heard they accept anyone and it’s a great way to build credit (which was my goal) they told me I was pre-qualified so I applied. DENIED! I waited SO long for the inquiries to be removed from my credit but it didn’t even matter. Now I’m pissed and I plan on calling them tomorrow. They’ve accepted a bunch of folks I know that also don’t have much money so what gives?? How can I build credit when no one will work with me??? I’m in a hole and have no idea how to get out. (Thanks for nothing capitalOne)

Just got the same denial from Venture….have a great credit score (800’s) and good salary and never have been flat out denied. I don’t know the reason yet but like you I pay off my credit cards every month….spend about $4000/mo on the cards. Wondering if it’s the same reason.

My wife was also turned down by Capital One with one credit inquiry in two years and a FICO of 816 because of us paying off our cards monthly. She was looking to get the Savor card because of the changes to the Uber card around restaurant charges. Trying to target people who will revolve credit makes some sense even if it’s scummy, but she wishes she would have known prior to getting stuck with a new hard inquiry.

I get that Capital One is an advertiser and after that story it’s standard to put in the marketing line for the Venture Card, but it really seems out of place. There is no reason I can think of for getting a Venture card as other travel cards with fees have far better benefits. If you want to “avoid blackouts, etc” and get the same returns (without the obligation to spend the money on travel) just get a Double Cash card from Citi without an annual fee or the requirement to get travel reimbursed with the rewards.

…added bonus, you won’t be rejected for having a 740+ credit score and no revolving debt.

I didn’t read all of the comments so someone else may have mentioned this, but I recently got the “sorry we can’t approve you right now” message on two card applications. I very recently changed my name after getting married and wondered if it had anything to do with that. Nope. Several days later I got a letter from Citi explaining why. My credit freeze with all 3 credit bureaus! For Citi I did a temp lift with Equifax and for Chase it was Experian. I was immediately approved for both cards.

Yeah, those credit freezes can be easy to forget about when submitting apps, but glad to hear it worked out for you!

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