My Airport Lounge Access Failed Me When I Needed It Most

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My Airport Lounge Access Failed Me When I Needed It Most

Joseph HostetlerMy Airport Lounge Access Failed Me When I Needed It MostMillion Mile Secrets Team

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Airport lounge access is perhaps the best way to ease the anxiety of a visit to the airport.  Plenty of cards give you either unlimited airport lounge access or a whole ream of day passes each year, such as the Chase Sapphire ReserveThe Business Platinum® Card from American ExpressThe Platinum Card® from American Express, and the Hilton Honors American Express Ascend Card.

Not only are airport lounges a quiet hideaway from the noisy terminal, but they can save you money.  Because many have free hot meals, free drinks (including alcohol), free Wi-Fi, and sometimes even beds and showers!

I use the Priority Pass lounge membership I receive from my credit card all the time when I’m traveling.  It makes me look forward to being at the airport.

But I now know that Priority Pass lounge access is almost useless during ultra-peak holiday travel.

The Club DFW Airport Lounge Had a Line Out the Door

Beware Airport Lounges During Peak Travel

A few weeks ago, I wrote a post on how to minimize your chances of being turned away from an airport lounge.  Ironic that soon after I found myself on the outside of the fancy sliding glass doors peering in at all the free alcohol and comfy seats.

My flight home from Thanksgiving was delayed in Dallas (part of the landing gear needed replaced), so I decided to visit the airport lounges, 3 of which I could access with my Priority Pass membership.  Just a few steps away from my gate in Terminal D was a Minute Suites, which are private rooms with beds and workstations, and also come with access to showers.  The wait was 45 minutes.

Minute Suites give you the option to book a room in advance to avoid a wait.  If I had known I’d be delayed, I would have reserved a room.

Reserve Your Minute Suites in Advance or You Probably Won’t Experience Them

Elsewhere in Terminal D was The Club at DFW, which had a line out the door.  Only once or twice have I actually been impressed by “The Club” lounges, so this wasn’t devastating.

Also on a wait, the Minute Suites in Terminal A.

This Thanksgiving did have a reportedly record-shattering amount of travelers.  So I should have expected the airport foot traffic to be a macrocosm of the airport lounges.

On any normal day, airport lounges should have plenty of room for you and your guests.  But if you’re traveling during peak season, at a time when the terminals are at their rowdiest and noisiest and you’d most appreciate lounge access, don’t be shocked if you’re queuing half an hour for the privilege.

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Even during non-peak! I was traveling back on Tuesday and had a layover about 2pm. The Alaska lounge in terminal 6 had the sign out, even though it was relatively dead in the terminal. I spent $70 instead for a salad, app, and 2 beers for my husband and I. Very disappointed.

What happened to priority pass at terminal 5 JFk. No one can give me straight answer

I didn’t think there was a Priority Pass lounge in the JetBlue terminal at JFK.

It’s not just during high traffic periods, I’ve been turned away on many other occasions. Some lounges claim to have specific hours when they will admit priority pass members.

So did you get into a lounge?