How to get a same-day walk-in appointment at these Global Entry enrollment centers

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Nobody likes waiting in airport security lines. Many people are looking for ways to get through security faster, like with Global Entry, which gets you into the faster TSA PreCheck lines at U.S. airports.

However, you may have to wait months before you can get at interview at the nearest Global Entry center. It may be hard to get an interview, but some enrollment centers accept Global Entry interview walk in interviews when you are arriving from an international flight.

Here’s everything you need to know about how to get a walk-in interview, where to get it and how to get your Global Entry fee reimbursed with the best cards for Global Entry.

If you’d like more tips on how to use credit card rewards and perks to improve your travel experience sign-up for our newsletter here.
Arriving from an international flight? You may not need a Global Entry appointment to apply. (Photo by Joseph Hostetler/Million Mile Secrets)

What is Global Entry?

Global Entry is a U.S. Customs and Border Protection agency program that allows low-risk travelers expedited clearance through customs upon returning to the U.S. through select airports. To qualify, you’ll have to complete a Global Entry application and have an in-person interview. Once you’re approved for the program you can breeze through customs by heading to the Global Entry kiosks and scanning your passport or U.S. permanent resident card, scanning your fingerprints and then completing a short U.S. customs form.

The Global Entry application fee is $100, but you can get that reimbursed with any of the top credit cards with Global Entry fee credits.

Benefits of Global Entry

Not only can Global Entry save you from waiting in long lines to clear U.S. customs, but you’ll have access to TSA PreCheck expedited security benefits. I’ve found that nothing improves my mood at the airport more than entering the short TSA PreCheck line and not having to remove my belt or take out my laptop when going through the checkpoint.

Plus, Global Entry is valid for five years (just like TSA PreCheck) and you can renew a Global Entry membership up to one year before it expires.

COVID-19 temporarily closes enrollment centers

Per the U.S. Customs & Border Protection website, Trusted Traveler Program enrollment centers will be temporarily closed until at least July 6, 2020. This means all public access Global Entry enrollment centers are unavailable, as well as mobile enrollment events.

If you’ve already submitted an application and been conditionally approved to the program, you’ll need to reschedule your appointment to after July 6, 2020, by logging in here.

The good news is that the Enrollment on Arrival program is still operating. If you’ve been conditionally approved, you can finish enrolling the enrollment process when arriving on an international flight at any participating airports.

It’s also worth noting that applicants now have 485 days to complete enrollment from the date you were conditionally approved. Additionally, benefits will be extended extend for up to 18 months for members who apply for renewal before their current membership expires.

How to qualify for a walk-in Global Entry interview

First you must apply for Global Entry and receive conditional approval before scheduling an interview. With many U.S. Customs and Border Protection agents assigned to the southern border, many locations are scheduling Global Entry interviews months in advance.

If you can’t secure an interview at a Global Entry Enrollment Center nearest to your home, you can try to schedule an interview at a center farther away or you might be able to get an interview on arrival from an international flight at select locations listed below.

Here is how you qualify for an interview on arrival:

  • You must already have received conditional approval
  • You must be returning from an international trip
  • You’ll need to bring your passport, documents providing evidence of residency: a driver’s license with your current address, mortgage statement, rental payment statement, utility bill or a permanent resident card (if applicable)

When you arrive, follow signs directing you to the Customs and Border Protection officers for your Global Entry interview.

What’s the difference between TSA PreCheck and Global Entry?

TSA PreCheck and Global Entry are very different.

TSA PreCheck gives you an exclusive lane when passing through most domestic airport security checkpoints. You won’t have to remove toiletries or your computer from your bag. You won’t even need to take off your shoes, jacket or belt. It’s a fantastic upgrade to the entire airport experience — and it’s far more convenient than Global Entry to enroll. Read our TSA PreCheck enrollment review.

Just as TSA PreCheck speeds along your domestic travel, Global Entry speeds along your international travel, as you won’t have to wait in the immigration line. Anyone who travels abroad even a couple of times each year could end up saving hours at customs when re-entering the U.S. Plus, Global Entry comes with TSA PreCheck.

How to get your Global Entry fee reimbursed

When you apply for or renew Global Entry you pay a $100 fee, but you can be reimbursed if you pay with certain credit cards, such as:

The information for the Capital One Spark Miles has been collected independently by Million Mile Secrets. The card details on this page have not been reviewed or provided by the card issuer.

The best credit cards for Global Entry and TSA PreCheck have annual fees, but the United℠ Explorer Card has the annual fee waived for the first year.

Many of these cards have made our list of the best credit cards for travel and have perks that easily make it worth paying the annual fee because they have benefits above and beyond a Global Entry fee credit. If you want airport lounge access, free checked bags or just a big introductory bonus, you can get those perks (with many of these cards) on top of your Global Entry fee reimbursement.

Remember, you can use your Global Entry for someone else’s application

If you’re like us, you have multiple cards in the above list. If you’ve got more than one Global Entry credit, you can pay the application fee for a friend with your eligible card and be reimbursed. The credits aren’t just valid for your application.

Global Entry enrollment centers that accept walk-ins

These Global Entry Enrollment Centers accept walk-ins. However, you might have to wait — sometimes only minutes and other times hours — there’s no guarantee you will be seen at all.

Domestic airports

Alabama

Huntsville International Airport (HSV)

  • 9:30 a.m. – 3 p.m. (Tuesday – Thursday)

Mobile Regional Airport (MOB)

  • 8:00 a.m. – 3 p.m. (Tuesday, Wednesday and Friday)

Alaska

Ted Stevens Anchorage International Airport (ANC)

  • 8:30 a.m. – 3:30 p.m. (Monday – Friday)
  • During international flight arrivals

Arizona

Phoenix Sky Harbor Airport (PHX)

  • 11 a.m. – 2 p.m.
  • During international arrivals, Terminal 4

Tucson International Airport (TUS)

  • 12 p.m. – 7 p.m. (Tuesday – Friday)
  • 9 a.m. – 4 p.m. (Saturday – Sunday)

California

Los Angeles International Airport (LAX)

  • 7:30 a.m. – 9:30 p.m (Monday – Friday)

Sacramento International Airport (SMF)

  • During international arrivals, Terminal 4

San Francisco International Airport (SFO)

  • 7 a.m. – 3 p.m.
  • During international arrivals

Orange County John Wayne Airport (SNA)

  • During international arrivals, Terminal C

Colorado

Denver International Airport (DIA)

  • 10 a.m. to 6 p.m (Monday – Friday)
  • During international arrivals

Connecticut

Bradley International Airport (BDL)

  • 9 a.m. to 5 p.m. (Monday – Friday)

Florida

Fort Lauderdale-Hollywood International Airport (FLL)

  • 9 a.m. to 3 p.m. (Monday – Saturday)

Orlando International Airport (MCO)

  • 8 a.m – 4 p.m (Monday – Friday)

Orlando Sanford International Airport (SFB)

  • 10 a.m. – 6 p.m. (Monday – Friday)

Tampa International Airport (TPA)

  • 8:30 a.m. – 3 p.m. (Monday – Friday)

Miami International Airport

  • 8 a.m. – 10 p.m.

Georgia

Atlanta Hartsfield-Jackson International Airport

  • 8 a.m. – 4 p.m. (Monday – Friday)

Hawaii

Honolulu International Airport (HNL)

  • 6:45 a.m. – 8 a.m. and 12 p.m. – 3 p.m. (Monday – Friday, appointment only)

Illinois

 Chicago O’Hare International Airport (ORD)

  • 8:15 a.m. – 3:30 p.m., Monday – Friday (Enrollment on arrival available at Booth 58 if returning from foreign)

Chicago Midway International Airport (MDW)

  • During international arrivals

Indiana

South Bend International Airport (SBN)

  • 11 a.m. – 3 p.m. (Monday – Wednesday)

Kentucky

Cincinnati/Northern Kentucky International Airport (CVG)

  • 9 a.m – 12 p.m. and 12:30 p.m. – 1:30 p.m. (Wednesday)
  • 9 a.m. – 12 p.m. and 12:30 p.m. – 3 p.m. (Thursday)

Louisiana

Louis Armstrong New Orleans International Airport

  • 9 a.m. – 3 p.m. (Tuesday – Thursday)
  • During international flights

Maryland

Baltimore-Washington International Airport (BWI)

  • 2:15 p.m. – 5:15 p.m. (Monday – Friday)
  • During international arrivals

Massachusetts

Boston-Logan International Airport (BOS)

  • 7 a.m. – 3 p.m (Monday – Friday)

Michigan

Detroit Metropolitan Airport (DTW)

  • 8 a.m. – 4 p.m. (Monday – Wednesday, Friday)
  • 8 a.m. – 12 p.m. (Thursday)

Minnesota

Minneapolis-Saint Paul International Airport (MSP)

  • During international arrivals (Terminals 1 and 2)

Mississippi

Gulfport-Biloxi International Airport (GPT)

  • 9 a.m. – 2:30 p.m. (Wednesday – Friday)

Missouri

Kansas City International Airport (MCI)

  • 2 p.m. – 7 p.m. (Monday and Friday)
  • 9 a.m. – 12 p.m. (Saturday and Sunday)

Nevada

Las Vegas McCarran International Airport (LAS)

  • 8 a.m – 2 p.m. (Monday – Wednesday, Friday)
  • 8 a.m. – 1 p.m. (Thursday)

Reno Tahoe International Airport (RNO)

  • During international arrivals

New Jersey

Newark Liberty International Airport (EWR)

  • 8:15 a.m. – 4:30 p.m.

New Mexico

Albuquerque International Sunport Airport (ABQ)

  • 10 a.m. – 4 p.m. (Monday – Friday)

New York

John F. Kennedy International Airport

  • 10 a.m. – 6 p.m.

Buffalo Niagara International Airport (BUF)

  • During international arrivals, Federal Inspection Area

North Carolina

Charlotte Douglas International Airport (CLT)

  • 1 p.m. – 8 p.m. (Monday – Friday)

Ohio

Cincinnati/Northern Kentucky International Airport (CVG)

  • 9 a.m – 12 p.m. and 12:30 p.m. – 1:30 p.m. (Wednesday)
  • 9 a.m. – 12 p.m. and 12:30 p.m. – 3 p.m. (Thursday)

Columbus John Glenn Columbus International Airport (CMH)

  • During international arrivals

Oregon

Portland International Airport (PDX)

  • 9 a.m. – 3 p.m. (Monday – Friday)
  • During international arrivals, Booth 11

Pennsylvania

Philadelphia International Airport (PHL)

  • 8 a.m. – 1 p.m. and 5 p.m. – 8 p.m. (Monday – Thursday)
  • 8 a.m. – 12 p.m. (Saturday – Sunday)
  • During international arrivals

Pittsburgh International Airport

  • 1:30 p.m. – 4:30 p.m. (Sunday – Thursday)

Tennessee

Memphis International Airport (MEM)

  • 9 a.m. – 1 p.m. (Monday – Wednesday)

Texas

Austin-Bergstrom International Airport (AUS)

  • 8 a.m. – 12 p.m. and 5 p.m. – 8 p.m. (Monday – Friday)
  • 8 a.m. – 12 p.m. (Saturday – Sunday)
  • During international arrivals

Dallas-Fort Worth International Airport (DFW)

  • 7 a.m. – 3 p.m. (Monday – Friday)
  • During international arrivals, Terminal D

Houston George Bush Intercontinental Airport (IAH)

  • 8 a.m – 4 p.m. (Monday – Friday)
  • 9 a.m. – 3:30 p.m. (Monday – Friday, requires boarding pass in Terminal E)
  • During international arrivals

Houston William P Hobby Airport (HOU)

  • 7 a.m – 9 p.m (international concourse, main terminal)

San Antonio International Airport (SAT)

  • 9 a.m. – 5 p.m. (Monday – Friday)
  • 9 a.m. – 7 p.m. (Saturday)
  • 8 a.m. – 7 p.m. (Sunday)
  • During international arrivals, Terminal A

Utah

Salt Lake City International Airport (SLC)

  • 3:30 p.m. – 5:00 p.m. (Monday – Friday)

Virginia

Washington Dulles International Airport (IAD)

  • 10 a.m. – 4 p.m. (Monday – Friday)

Washington

Seattle-Tacoma International Airport (SEA)

  • 8 a.m. – 12 p.m. (Monday – Friday)

International Airports

Aruba

Aruba Queen Beatrix International Airport

  • When arriving from an international flight

Bahamas

Grand Bahamas International Airport

  • During international departures

Lynden Pindling Nassau International Airport

  • During international departures

Bermuda

L.F. Wade International Airport

  • 6:30 a.m. – 4 p.m.

Canada

Calgary International Airport (YYC)

  • 4:30 a.m. – 8 p.m.

Edmonton International Airport (YEG)

  • 4:30 a.m. – 6:30 p.m.

Halifax Stanfield International Airport (YYC)

  • 5 a.m. – 5 p.m.

Montréal-Pierre Elliot Trudeau International Airport (YUL)

  • 4:30 a.m. – 8 p.m.

Ottawa Macdonald–Cartier International Airport (YOW)

  • 4:30 a.m. – 7:30 p.m.

Winnipeg James Armstrong Richardson International Airport (YWG)

  • 5 a.m. – 6 p.m.

Toronto Pearson International Airport (YYZ)

  • 6 a.m. – 8 p.m.

Vancouver International Airport (YVR)

  • 6 a.m. – 6 p.m.

Ireland

Dublin International Airport

  • 9 a.m. – 1 p.m. (Friday, Saturday, Sunday and Monday)

Shannon International Airport

  • During international departures

United Arab Emirates

Abu Dhabi International Airport

  • During international flight processing

Bottom line

Many Global Entry Enrollment Centers accept walk-ins upon arrival from an international flight, though some have special conditions. Bring a book, because you might have to wait.

But if you have a Global Entry center nearby, or are traveling through an airport on the way back to the U.S. from an international trip, it’s worth checking for a walk-in appointment if you’d otherwise have to wait months to schedule an interview.

Let us know about your experience obtaining a Global Entry interview as a walk-in.

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Featured image by Jacob_09/Shutterstock.

Joseph Hostetler is a full-time writer for Million Mile Secrets, covering miles and points tips and tricks, as well as helpful travel-related news and deals.

Editorial Note: We're the Million Mile Secrets team. And we're proud of our content, opinions and analysis, and of our reader's comments. These haven’t been reviewed, approved or endorsed by any of the airlines, hotels, or credit card issuers which we often write about. And that’s just how we like it! :)

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Randall J Ross
6 months ago

Does it require an international flight? Or can I walk over from Tijuana and get a walk-in appointment? I’ve been waiting 9 months for an appointment.

Ryan James
6 months ago

We are flying into Honolulu on Saturday, planning on getting our interview then. However, I saw something about “by appointment on Saturday”, so I am concerned.
We are currently ‘stuck’ in South Korea until Saturday and the time difference is 19 hours with Hawaii behind. I am going to try calling to find out for sure.

Lawrence
6 months ago

Have you got to be ‘returning’ to the USA? Can you do a walk in when visiting USA?

orlando
7 months ago

Hilton aspire doesn’t credit the global entry fee, your article needs a small correction

Leighton
7 months ago

Someone should please update/correct/edit this article to indicate that this is ENROLLMENT ON ARRIVAL information.
This does NOT refer to the enrollment centers where you make appointments.
You are confusing and disappointing so many people with this article.

Leighton
7 months ago

Orlando (MCO) enrollment center should be back at the main terminal starting February 24th. Hopefully.
Appointments ONLY for new and renewal interviews.Current GE members requiring updates do not need appointments.
Phone:407 825-4366
email: mcoglobalentry@cbp.dhs.gov

Cynthia hollos
7 months ago

I applied for global entry last year and paid the fee. I am still waiting to be contacted for an in person interview. I applied last October (2019). This doesn’t seem right. However, I’m not sure how to proceed. Can you please advise what to do?

Thank You

LoShunta
Reply to  Cynthia hollos
7 months ago

I applied in September I called today and was told the wait times were 8-10 months…

Leighton
Reply to  LoShunta
7 months ago

can be 2 days to 10 months…VERY variable…

Leighton
Reply to  Cynthia hollos
7 months ago

Be patient. When you get to the conditionally approved status you can book an appointment…look often for cancellations

Leighton
8 months ago

NO…most enrollment centers do NOT accept walk-ins…they are appointment only and booked solid for MONTHS.
This is a very popular program.

Leighton
8 months ago

As stated many times before…this article is about enrollment on arrival after an international flight… NOT about walking in to an enrollment center.
Most enrollment centers are by appointment ONLY except for changes to existing accounts.

George
8 months ago

I work at Oakland International Airport and would like you to know that the only way someone can obtain a Global Entry Interview is when they arrive on an international flight. OAK does not accept walk-ins, and I’m the guy who has to give applicants the bad news, so please change your website information. Thanks.

Leighton
8 months ago

Orlando enrollment center does NOT accept walk-ins.
By appointment only!!!
The information listed here is regarding the “enrollment on arrival” process for those people that are conditionally approved and are arriving on an international flight.
This process is done in the immigration/passport area of the CBP processing facility when you get off the aircraft…NOT at the separate enrollment center for scheduled appointments.

Jun Hwan Kim
8 months ago

I have Global entry but almost rejected by GE KIOSK , I should go back room office to check my back found again
Still GE KIOSK can not recognize me which I do not understand
Two times got approval but most of time was rejected by KIOSK
I do not know what should I do ..
Maybe interview again or should take another picture

Leighton
Reply to  Jun Hwan Kim
7 months ago

Did you ever go in or call an enrollment center?

Leighton
Reply to  Jun Hwan Kim
8 months ago

Go to an enrollment center…no appointment needed if you are already enrolled.
Make sure to bring your passport and license and membership card. And green card if you are a US resident.
Have them check documents and spellings…make sure all boxes are checked off properly.

Leighton
9 months ago

NO…NO…NO…
These places accept Enrollment on Arrival…NOT walk-ins.
Please do NOT confuse the terms.
The areas you mention in Orlando are not even available to people unless they are arriving on an international flight.
The enrollment center in the main airport is by appointment only and is manned by a single CBP Officer.

Leighton
9 months ago

Heard that Orlando will be updating the office in the airport in early 2020 and appointments will be done at the cargo facility at 9043 Tradeport Drive.

Andrew Wan
Reply to  Leighton
8 months ago

Thanks Leighton! Sounds like that’s a change for the better?

Leighton
Reply to  Andrew Wan
8 months ago

Only temporary. Until February 3rd at this time. Then back to a refurbished office across from Lost & Found.

Andrew Wan
Reply to  Leighton
8 months ago

Good to know, thanks for the update.

Leighton
Reply to  Andrew Wan
7 months ago

Looks like back at the main terminal at MCO on February 24th.

Leighton
Reply to  Andrew Wan
7 months ago

Still at Tradeport Drive …at least for the moment. Will move back to main terminal when renovations are complete.

Leighton
9 months ago

Enrollment on arrival is NOT the same as a walk in at a designated enrollment center.
Walk ins are discouraged at the regular enrollment centers because of the tight appointment schedule and the fact that they also have to fit in updates for those already enrolled in the program. Things like name changes…address changes… that can’t be done online.
And updating files…answering emails and phone calls…etc etc etc.
Orlando is now down to one Officer at the enrollment center.

Williamson Terri
9 months ago

Does the Kentucky/greater Cincinnati airport take walk ins. Or is it on arrival only.? Definitely 2 different things

Cynthia Campbll
9 months ago

Isn’t Sacramento Internation a Global Interview site by appointment? Or only by walk in

Jaclyn
9 months ago

I just spoke with Global Entry Newark (EWR). They do not accept walk ins. They only accept interviews by appointment and when you arrive internationally which closes at 6. I was finally conditionally approved 2 days ago after applying on 8/30/2019. My interview appointment is not until 3/7/2020. I have an international trip next month but when I return home, it will be after 6:00 pm so I cannot walk in for an interview.

Dan
10 months ago

Poorly written article. O’Hare is clearly listed in the walk in list, but the only offer on arrival interviews.

Barbara
10 months ago

I paid the fee was approved but dates for interview are after my trip the end of March. What do I do

Leighton
Reply to  Barbara
9 months ago

Hope for a cancellation. Keep trying.

Michael Freitas
10 months ago

Can I walk in appointment for an interview at San Jose Airport? I have conditional approval for my renewal of Global Entry but I need to get an interview

Shankar
Reply to  Michael Freitas
8 months ago

@Michael Freitas – were you able to get walkin at SJC?

Patty
10 months ago

How about renewals? I applied for renewal in June. Status online says “Wait for conditional approval”. Can I expedite the process in any way if I walk-in after an international trip?

Leighton
Reply to  Patty
9 months ago

No. Just be patient. Have to get to conditionally approved status. You may get approved without having to be interviewed again. Keep checking account.

Peter
10 months ago

Please remember that walk-in and interview on arrival are TWO DIFFERENT things.
Interview on arrival means that you get interviewed upon your return from an international trip just as you’re going through passport control.
Walk-in means that you can go to the enrollment center without an appointment for that day and be interviewed.
This post does not make that distinction and it is clearly confusing many of your readers.

Andrew Wan
Reply to  Peter
10 months ago

Hi Peter, thanks for emphasizing that for everyone 🙂 Yes, the terminology can be a bit confusing, but this is referring to interview on arrival which is when you are coming back to the states from an international trip.

Leighton
Reply to  Andrew Wan
7 months ago

And that should have been in the title of the article…
VERY misleading title

John
10 months ago

Hi, you have two locations shown for Atlanta airport walk-in. How accurate is this as of today?
Last week we were directed to the one in the international terminal (F, I think?) and it was closed.
We are trying again this Friday. Returning from an international trip and will first try the interview on arrival. Any pointers there?
If that fails, we are going to hang out at the Starbucks just next door to the enrollment center (8 hr layover) and hope for a walk-in. I’d like to gauge our chances based on current experiences. Every article I find is months or years old so I can’t get a good, realistic idea of what to expect. Anyone here that could share updated info? It would be enormously appreciated.

Joana
10 months ago

SFO is a no go. Got there at 5:45am. An officer walked in a few minutes later and said “no walk-ins, appointments only”. Then, he pointed to a handwritten, paper sign taped to the front window. So, now I have to fly to Long Beach for a 20 minutes appointment.

Leighton
Reply to  Joana
7 months ago

EoA and “walk in” are two entirely different things!!!

l
10 months ago

As you mentioned for an interview location:
William P. Hobby Airport (HOU)

7am – 9pm

Has this location been confirmed?
It is not included in the GOES scheduling system.

Can you clarify on that?

Leighton
Reply to  l
8 months ago

If it is information for the “enrollment on arrival”…it will not be listed for appointments.
Only enrollment centers are listed for appointments.

John Potthast
11 months ago

I just obtained a new passport, and login.gov will not allow me to update the information online; they tell me I must go to an enrollment center. Does anyone know if I need an appointment for this? If so, how do I schedule it? I can find no information online, and if I find a help phone number, no one answers the phone.

Leighton
Reply to  John Potthast
9 months ago

Not supposed to need an interview if you are already a member. But you should also be able to update if you already have a passport on file. Unless you were a green card holder and are now a citizen. Or the passports are for different countries.

Andrew Wan
Reply to  John Potthast
11 months ago

Hi John, that’s odd. I renewed my passport about a year ago and as I recall I was able to update my information online pretty easily.

I did some digging into this and it seems like a few other people in online forums have run into the same issue. Many of them have just walked into an enrollment center without an appointment and they said they were in and out in just a matter of minutes.

Do you have any enrollment centers near where you live?

Joey
11 months ago

This post is out of date (Oakland?)

Helen Yannakopoulos
11 months ago

Does Indianapolis airport have a walk in global entry center

Barbara Bryson
1 year ago

Most Global Entry airports listed above DO NOT take in walk-ins – EVER, under ANY circumstance.

Kathy
1 year ago

I have another question. If I schedule an appointment for when I travel to the mainland US, can I do a walk in at the Hawaii office? I really wanted to have this done prior to travelling to the mainland, but if that isn’t an option, trying to problem solve next best.

Andrew Wan
Reply to  Kathy
1 year ago

Last I checked, the Honolulu office was still taking walk-ins. Just make sure you meet the requirements (e.g. have already received conditional approval, be returning from an international flight, and have a copy of your passport and residency documents like a mortgage statement, driver’s license, utility bill, etc.)

Joni Deluccio
Reply to  Andrew Wan
11 months ago

Does anyone know if you can “walk-in” to a center that accepts walk-ins with (conditional approval) Not arriving from an international flight, perhaps not even traveling that day?

Leighton
Reply to  Joni Deluccio
9 months ago

Very few enrollment centers do walk ins. So many appointments.

Kathy
1 year ago

I just received conditional approval for both my son and I but there are no appointments AT ALL for the next year! We live in Hawaii so going to another location is not an option. Has anyone ever gotten a refund on their application? I feel backed into a corner and $200 is a lot of money to blow off.

Leighton
Reply to  Kathy
9 months ago

No refunds. Keep watching for cancellations. They may not have opened up future appointments.

Linda
1 year ago

I applied for Global Entry in April!
First it was going to take 2-3 weeks for an interview, then 2-3 months. Now in September it’s my understanding it may take up to a year because ICE agents were sent to the southern border. So frustrating!!

Leighton
Reply to  Linda
9 months ago

CBP. ICE does not run the GE program.

Bob
Reply to  Linda
11 months ago

Global Entry has become a joke. CBP need to start refunding our money coz it’s totally pointless now.

Leighton
Reply to  Bob
9 months ago

Victim of its own success. Open to too many countries now too.

Andrew Wan
Reply to  Bob
11 months ago

I think at some airports it’s a bit more useful than others. But with so many great travel cards offering up to a $100 credit for TSA PreCheck/Global Entry, my vote is that it’s still better than not having it at all. Just my 2 cents 🙂

Andrew Wan
Reply to  Linda
1 year ago

Yeah, it’s a bit frustrating. It’s a good reminder for me to renew these type of things as soon as possible to avoid delays like this. Don’t know what I’d do without TSA PreCheck.

Sasha
1 year ago

I got my conditional approval in early August but there were no appointments available in Baltimore (BWI). I traveled internationally over Labor Day weekend and asked for an interview “upon arrival” when I got back to the US at Fort Lauderdale (FLL) however I was told that there were no officers that day who were authorized to conduct the interview. I’m going to try to a walk-in at BWI next week and I’ll report back to everyone on how it goes!

Katie
Reply to  Sasha
1 year ago

Yes, would love to know if BWI will accept walk-ins!

Andrew Wan
Reply to  Sasha
1 year ago

Ah, that’s frustrating. Hopefully the second time around goes more smoothly.

robin
1 year ago

I tried to book an interview and was open to any date, the only location in my state was hours away? Can I go to LAX Tom Bradley and try and get a walk in interview? I leave Sept 26th, so it would be great to have it.
Thank you!

Andrew Wan
Reply to  robin
1 year ago

Hi Robin!

Yes, Tom Bradley at LAX is one of the locations that accepts walk-ins. To qualify for an interview on arrival, you have to apply for Global Entry and receive conditional approval, have your passport and documents showing residency, as well as be returning from an international trip.

Leighton
Reply to  Andrew Wan
9 months ago

That is NOT a walk-in. That is an enrollment on arrival.

Leo
Reply to  Andrew Wan
9 months ago

Andrew it seems like you keep using the term ‘walk in interview’ to refer to the interview on arrival option available at some airports, which further confuses people. Is there any airport CBP office one can drive to and simply walk in?

Karen
Reply to  Andrew Wan
1 year ago

Do you have to be returning to the US on an international flight or can I just walk in “off the street”? I already have conditional approval.

Andrew Wan
Reply to  Karen
1 year ago

Hi Karen! You have to be returning from an international trip.

Jeff
1 year ago

How many documents do you need to prove residence in addition to the passport? Just one or all ?

Andrew Wan
Reply to  Jeff
1 year ago

For my interview a few years ago, I just needed my passport and a mortgage statement.

To be on the safe side, I’d bring at least 2 or 3 additional items that show your current residence, like a utility bill and driver’s license.

Susan
1 year ago

San Francisco does NOT accept walk-ins.

Leighton
Reply to  Susan
7 months ago

Most enrollment centers do NOT. Booked solid for months. Look for cancellations.

Jeanne Moyer
1 year ago

Does Everglades port have a global entry walk in?

Leighton
Reply to  Jeanne Moyer
7 months ago

Call them and see. Probably not.
Just go to Miami…they have hundreds of open appointment slots all the time…

Hazel Sullivan
1 year ago

We signed up for global entry and paid the $100 fee in April but have heard nothing about an interview to be accepted.Is there any possibility of finishing this process before Sept. 2nd?

Leighton
Reply to  Hazel Sullivan
9 months ago

Have you checked the accounts and emails?

Paul Martis
Reply to  Hazel Sullivan
1 year ago

I wish you had an answer, I paid for Global Tsa on April 18th, dashboard says May 6th and nothing yet on interview appt. Traveling at beginning of Oct 2019.

Leighton
Reply to  Paul Martis
8 months ago

Do you check your account regularly?

Cindy bartkett
1 year ago

Where do I go for interview for global entry, in Kansas City? I have already been approved.

Sally
1 year ago

Tucson told me to come at 4:00 or later. I walked in, was the only one there and was done in less than 15 minutes. Easy parking and access to office!

Leighton
Reply to  Sally
8 months ago

Very rare. Are you a VIP?
Most offices booked months in advance.