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How to Send Chase a Secure Message

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How to Send Chase a Secure Message

Million Mile SecretsHow to Send Chase a Secure MessageMillion Mile Secrets Team

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Chase Secure Message

In yesterday’s post, I wrote that sending Chase a secure message was the best way to ask them to match you to the best currently available credit card offer.

Readers emailed to ask what a secure message was and how to send a secure message.

A secure message is a message which you send after logging into to your Chase account.  This is more secure than regular email and is sent from the Chase Secure Message Center – hence the name “secure message.”

Step 1

Log into your Chase online account.

Step 2

Click on “Secure Message Center” to the right of your name in the top part of the screen.

Chase Secure Message
Step 2 – Click on “Secure Message Center”

Then click on “Send New Message” from the drop-down box.

Step 3

Select  “Rewards Inquiry” from the drop down menu under “Credit Card” and click “Go.

Chase Secure Message
Step 3 – Select “Rewards Inquiry”

Step 4

Select your credit card account number and then select a topic.

Chase Secure Message
Step 4 – Type and send your message!

Type your message in the box and then click “Send.

Bottom Line:  In my experience Chase is usually very good at replying to your message quickly.  And sending a secure message is the best way to ask Chase to match you to the best available offer if you applied for a credit card with a lower offer in the past 90 days.

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Editorial Note: We're the Million Mile Secrets team. And we're proud of our content, opinions and analysis, and of our reader's comments. These haven’t been reviewed, approved or endorsed by any of the airlines, hotels, or credit card issuers which we often write about. And that’s just how we like it! :)

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Ana e.ramirez deacevedo

I recently diputed a claim for $97.98i was reimbursed obly to have it taken back.i didnt order anything frim google maybe i. Haste i dont want product why am being forcef to pay gor it?

Leclerc Patricia

PLEASE call me regarding a payment made twice from my account. However, you notified the vendor, and me, that vendor will not be paid because of disputed charge. I need to SPEAK with a customer support specialist as soon as possible – today, if possible. If not, please call me tomorrow morning. Thank You, Patricia Leclerc 973-886-5353

Erin Waggoner

I have been trying to reach Chase all morning! 3 hrs waiting for help! I need to dispute a charge on my debit card! $205 to a charity 100 + plus dog’s of Florida! I am unable to access my debit card account online! I want the $205 refund ed to my checking account, #1964281009

Robertine M Tomcak

I let my grandson to charge a50.00 on my card it ask for verication I try but couldn’t complete. Want it to be approve it.

I need user name and password

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