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How to Send Chase a Secure Message

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How to Send Chase a Secure Message

Million Mile SecretsHow to Send Chase a Secure MessageMillion Mile Secrets Team

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Chase Secure Message

In yesterday’s post, I wrote that sending Chase a secure message was the best way to ask them to match you to the best currently available credit card offer.

Readers emailed to ask what a secure message was and how to send a secure message.

A secure message is a message which you send after logging into to your Chase account.  This is more secure than regular email and is sent from the Chase Secure Message Center – hence the name “secure message.”

Step 1

Log into your Chase online account.

Step 2

Click on “Secure Message Center” to the right of your name in the top part of the screen.

Chase Secure Message
Step 2 – Click on “Secure Message Center”

Then click on “Send New Message” from the drop-down box.

Step 3

Select  “Rewards Inquiry” from the drop down menu under “Credit Card” and click “Go.

Chase Secure Message
Step 3 – Select “Rewards Inquiry”

Step 4

Select your credit card account number and then select a topic.

Chase Secure Message
Step 4 – Type and send your message!

Type your message in the box and then click “Send.

Bottom Line:  In my experience Chase is usually very good at replying to your message quickly.  And sending a secure message is the best way to ask Chase to match you to the best available offer if you applied for a credit card with a lower offer in the past 90 days.

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Editorial Note: We're the Million Mile Secrets team. And we're proud of our content, opinions and analysis, and of our reader's comments. These haven’t been reviewed, approved or endorsed by any of the airlines, hotels, or credit card issuers which we often write about. And that’s just how we like it! :)

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Chase looked my acct. Due to suspicious activity. So i call. They won’t tell me anything. I get upset. I’m 74 i don’t need this. I just moved to n..augusta s c. They i have to go to bank with id. I tell them there are no chase banks within a hundred miles. They just keep repeating it. Now i got so upset they said they could not talk to me on phone anymore. There is nothing wrong with my acct. How can they treat customers that way. Like it’s notmy money
I have 2 direct deposit. This is total disrespect and you do not have the right to treat me this way. Now i can’t use my money. You whoeved need to fix my acct NOW. I’M only going to say this one time. Give my money now. Myacct is Diann Richard 4610460210763835. I am sick your robot sounding people. I worked 25yrs for AT&T. We never sounded like robots. The customer was always helped an treated respectively. Each case is handled individually.

Hi there I wood like to no if I got a liquid card for u guys at chase bank I send u last night to see if I can get a liquid card so can u lite me no if I got a liquid card thank u from melissa clemo

Please delete my comment

Received a call from 800 945 2000, Chase Card Services asking for my credit card number in order to change something on my credit card if not my credit card would be cancelled. I do not have a Chase card. Maybe trying to defraud people. You might be interested in the phone number which called me.

I attempted to pay my bill online. Don’t know if you received it. Please advise me if you did

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