Chase Sapphire Reserve to the Rescue! A Great Reason (Among Many!) to Have This Card In Your Wallet

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Chase Sapphire Reserve to the Rescue!  A Great Reason (Among Many!) to Have This Card In Your Wallet

Million Mile Secrets TeamChase Sapphire Reserve to the Rescue!  A Great Reason (Among Many!) to Have This Card In Your WalletMillion Mile Secrets Team

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Sara:  Picture this…

You’ve boarded your flight and settled in watching a Netflix TV series you downloaded ahead of time.  Minutes pass before you look up and notice a passenger in the front of the plane, standing up and talking to 2 flight attendants.

You realize your plane, which had been in reverse, is now headed back to the gate.

A flight attendant walks by and you inquire about what is going on.  He states “She says she’s having a medical emergency and needs to get off the plane.”  Ironically, when you reach the gate, she puts her bag back in the overhead bin and sits back down in her seat.

Without the Right Credit Card, Flight Delays and Cancellations Can Be a Huge Pain. And Can End Up Costing You More Money!

What the heck is going on?

Flight attendants and gate agents now appear to be attempting to convince this woman to get off the plane.  This continues until finally, the woman is escorted off the plane.  All the while you are sitting and watching the time pass; your flight that should have taken off 30 minutes ago is just now heading for the runway.  Your 1-hour layover, which seemed like plenty of time before the delay, may not quite cut it anymore.

Unfortunately, most of us have been there.  It may not always be a passenger issue, but weather, mechanical issues, or other unforeseen circumstances that put your travel plans in jeopardy.

The above situation occurred during a recent trip I took with my husband.  While watching the scene unfold we realized that the possibility of making our connecting flight, which also happened to be the last flight out of the night, was looking dismal.  So, due to another passenger’s “issue” we were looking at possible additional costs to our trip – hotel, transportation to from and from the airport, meals, etc.  Not to mention the possibility that our checked bags might make it to our final destination without us, that we’d make it but our bags wouldn’t, or even worse, that our bags would get lost.

Dealing With Delayed (or Lost!) Luggage Is a Huge Hassle. But the Right Credit Card Can Help Alleviate the Stress of the Situation!

Can you tell that I tend to worry?  Luckily for me, my husband does not AND he plans ahead.  He purchased our plane tickets using our Chase Sapphire Reserve® card.  With the Chase Sapphire Reserve, we have travel benefits to cover us in unforeseen situations.

These include benefits like:

  • Trip Delay Protection
    • Up to $500 per ticket for reasonable expenses (meals, lodging, toiletries, medication, and other personal use items) if your trip is delayed for more than 6 hours
  • Trip Cancellation & Interruption Insurance
  • Lost Luggage Protection
    • Covers the cost to repair or replace lost luggage and personal items inside
    • Up to $3,000 per person each trip with a limit of $500 for items such as jewelry and electronics
  • Baggage Delay Protection
    • If your baggage is delayed for more than 6 hours, you could be reimbursed for purchases of essential items (i.e. clothing, toiletries, cell phone charging cables, and more)
    • Up to $100 per day for a maximum of 5 days
  • and more!

You can read a full review of the Chase Sapphire Reserve and all of the card’s amazing perks here.

I have to tell you, it was like a weight lifted off my shoulders when he shared this with me.  Although the extra annoyance and hassle of an unexpected disruption can’t be amended, at least the extra financial burden could.

Any guesses on how our story ended?

If you guessed that we sprinted (just like in the movies!) to our connecting flight, made it just in time, and were able to get home that night as planned, then you guessed right!  So, while we did not have to use our travel benefits offered by the Chase Sapphire Reserve card this time, it is comforting to know they are there just in case for future travel.  Everyone loves a happy ending.

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Chase Sapphire Reserve®

Chase Sapphire Reserve®

  • Earn 50K bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 toward travel when you redeem through Chase Ultimate Rewards®
  • $300 Annual Travel Credit as reimbursement for travel purchases charged to your card each account anniversary year
  • Named a ‘Best Travel Credit Card for 2017’ by MONEY® Magazine
  • 3X points on travel immediately after earning your $300 travel credit. 3X points on dining at restaurants & 1 point per $1 spent on all other purchases. $0 foreign transaction fees.
  • Get 50% more value when you redeem your points for travel through Chase Ultimate Rewards. For example, 50,000 points are worth $750 toward travel
  • 1:1 point transfer to leading airline and hotel loyalty programs
  • Access to 1,000+ airport lounges worldwide after an easy, one-time enrollment in Priority Pass™ Select
  • Up to $100 application fee credit for Global Entry or TSA Pre✓®

More Info

Editorial Note: We're the Million Mile Secrets team. And we're proud of our content, opinions and analysis, and of our reader's comments. These haven’t been reviewed, approved or endorsed by any of the airlines, hotels, or credit card issuers which we often write about. And that’s just how we like it! :)

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That’s a good story to tell as an example of why to have this card. It’s more than just the points game. Having an insurance policy in my book is just as important. Thanks for sharing a tale that hammers home this point and glad to see you hustled and made your connecting flight…..

Selvakumar Kumar

That is a great story for the case in point.

BUT, it is altogether a different story getting the refund. Chase is still quite a distance from handling such claims efficiently. They either do not know what superior customer service is (like Amex, Amazon) or they intentionally do this to discourage people from submitting claims.

You have no idea how many people would leave it halfway through the process when chase requests document after document and detail after detail.

I think they have outsourced this division to a third party and like all external vendors, their key aim seems to be low-balling the reimbursement instead of really looking at this issue with empathy.