How to set up and use Chase QuickPay

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Chase QuickPay offers a fast and easy solution for all the times you forget cash for the babysitter, need to split the dinner tab with a friend, or owe your sister money for mom’s birthday gift. Chase QuickPay allows you to send and receive money in all these situations and more, without ever having to swipe your credit card or pull out your wallet. The service takes only minutes to set-up and seconds to use once you’re registered. So, how does Chase QuickPay work? Let’s break it down.

What is Chase QuickPay?

Chase QuickPay is a free, easy-to-use and convenient way to send and receive money for Chase customers. Unlike other money transferring apps like Venmo or PayPal, Chase QuickPay gives users the option to transfer funds without ever having to download another app or share their bank account information with an outside party. 

While Chase QuickPay is only available to use for those that have a bank account with Chase, the platform partners with Zelle, a person-to-person payment service available to almost anyone with a U.S. bank account. This means that while only Chase customers can use the QuickPay platform, they can still send and receive money via the service from anyone that has a valid account at other banks that partner with Zelle —  this includes Bank of America, Wells Fargo, US Bank and more. 

To transfer funds with Chase QuickPay, simply type in the email address or phone number of a person with a valid bank account at Chase (or a Zelle partner), type in the amount, then hit send or request money. You can even sync your contacts from your mobile phone to make it easier to connect with your friends and family for transactions. In most instances you’ll be able to see your new account balance within minutes after you complete these steps.  

How to set up Chase QuickPay

Setting up Chase QuickPay can be done in less than five minutes! 

Step 1: You must have a Chase checking account and a valid Chase login to use Chase QuickPay. If you do, you’re all set to begin enrolling in the service — but consider getting one of the best Chase credit cards for 2020 while you’re at it, to really get the most out of your Chase account.  

Step 2: Navigate to the Chase Mobile App, or the Chase Pay App and login. Find the “QuickPay with Zelle” option on the side bar and agree to the Chase QuickPay Service Agreement to begin your account set-up.

Step 3: Select a primary account and contact information. Your primary account selection will be where the money you transfer via Chase QuickPay goes and comes from. The contact information selection will be how friends and family find you to send and request funds. You can add more than one contact selection (e.g., your email address and phone number). 

Step 4: Enter the one-time verification code texted/emailed to you by Chase in the prompted area.

Step 5: You’re done! Click “send or request money” to begin using the service right away, or simply click “done” to use it at a later date.

Is it safe and secure to use?

The great thing about Chase QuickPay is that it’s all done through your existing bank account. Users don’t have to give their banking information to an outside service or app in order to transfer money, which is inherently a more secure way to transfer money virtually. 

Additionally, when using Chase QuickPay, you’ll never be able to see others’ bank account numbers, and those who you send to or receive from will never be able to see your bank account number either. 

Chase does not protect against scams via this service, and it doesn’t protect or cover purchases if you pay for goods and services using QuickPay. But the app does have a confirmation feature before you send or request money from another person to double-check the information and amount you entered are correct. With Chase protecting your account information and you being vigilant in only connecting with people you know and trust on the service, Chase QuickPay is safe and secure.  

FAQ regarding Chase QuickPay

Let’s get into the nitty-gritty of how to use Chase QuickPay. 

How long does Chase QuickPay take?

While there are some special circumstances, a Chase QuickPay transfer is usually done quickly. If you send a payment to another Chase customer, the money will be in their account in minutes. The same goes for if you send money to a Zelle partnered bank customer, unless that bank doesn’t support real-time payments, in which case they’ll have the money in 1-2 business days.

For payments you receive from other Chase customers on QuickPay, you should see the money in your account in just minutes, but no later than one business day. If you receive a payment from a Zelle partnered bank customer, the funds should also appear in your account in minutes, unless that bank doesn’t support real-time payments, in which case it’ll be in your account in 1 to 2 business days. 

Is there a fee to use QuickPay?

No! You can send and receive money via Chase QuickPay at no cost. Message and data rates do apply depending on your mobile service provider regarding any text messages you receive from Chase QuickPay (like the one-time verification code).

Do both parties need to have Chase accounts to use QuickPay?

No. You need to have a Chase account to use the QuickPay service, however you can send and receive money from anyone with a Zelle partnered bank account via their bank’s person-to-person payment services. 

Bottom Line

If you have a checking account with Chase and are looking for a quick, easy and secure way to transfer funds with your friends and family, Chase QuickPay might be a good option for you. The service is available on any Chase app or website and all you need is a recipient’s email or phone number to send them money (and they only need the same from you to send you money). After most transactions, you can see your new bank balance in just minutes, and you can do all this while your wallet stays at home.

Alexandra Maloney is a contributor for Million Mile Secrets where she covers points and miles, credit cards, airlines, hotels, and general travel. She's worked as a writing consultant for the University of Richmond and is a features writer for The Collegian UR.

Editorial Note: We're the Million Mile Secrets team. And we're proud of our content, opinions and analysis, and of our reader's comments. These haven’t been reviewed, approved or endorsed by any of the airlines, hotels, or credit card issuers which we often write about. And that’s just how we like it! :)

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