We are an independent publisher. Our reporters create honest, accurate, and objective content to help you make decisions. To support our work, we are paid for providing advertising services. Many, but not all, of the offers and clickable hyperlinks (such as a “Next” button) that appear on this site are from companies that compensate us. The compensation we receive and other factors, such as your location, may impact what ads and links appear on our site, and how, where, and in what order ads and links appear. While we strive to provide a wide range of offers, our site does not include information about every product or service that may be available to you. We strive to keep our information accurate and up-to-date, but some information may not be current. So, your actual offer terms from an advertiser may be different than the offer terms on this site. And the advertised offers may be subject to additional terms and conditions of the advertiser. All information is presented without any warranty or guarantee to you.

This page may include: credit card ads that we may be paid for (“advertiser listing”); and general information about credit card products (“editorial content”). Many, but not all, of the offers and clickable hyperlinks (such as a “Apply Now” button or “Learn More” button) that appear on this site are from companies that compensate us. When you click on that hyperlink or button, you may be directed to the credit card issuer’s website where you can review the terms and conditions for your selected offer. Each advertiser is responsible for the accuracy and availability of its ad offer details, but we attempt to verify those offer details. We have partnerships with advertisers such as Brex, Capital One, Chase, Citi, Wells Fargo and Discover. We also include editorial content to educate consumers about financial products and services. Some of that content may also contain ads, including links to advertisers’ sites, and we may be paid on those ads or links.

For more information, please see How we make money.

Hilton Drops Same Day Cancellation Policy

  • Million Mile Secrets

    • Signing up for credit cards through partner links earns us a commission. Terms apply to the offers listed on this page. Here’s our full advertising policy: How we make money.

    Via Loyalty Traveler, starting January 1, 2015, you will no longer be able to cancel a Hilton hotel reservation on the same day as your arrival.

    Beginning January 1, 2015, You’ll Pay a Penalty If You Don’t Cancel the Day Before Arrival When You Stay at Hilton Hotels, Like the Hilton Bentley Miami South Beach

    You have to cancel by 11:59 pm (local hotel time) the day before to avoid a cancellation policy.  But some hotels may have more restrictive cancellation policies.  This means that you may have to cancel much before 11:59 pm the day before you arrive.

    Hilton Changes Cancellation Policy

    Beginning January 1, 2015, the absolute latest you can cancel your Hilton booking without paying a penalty will be 11:59 pm local hotel time, the day prior to arrival.

    And some individual hotels require you to cancel even earlier to avoid the fee!

    This universal cancellation policy will go into effect for all reservations made after January 1, 2015.

    According to the Hilton representative on Flyertalk, Hilton hotel reservations made before January 1, 2015, will not be affected the cancellation policy change.

    Cancellation Policies Vary

    Cancellation policies at Hilton hotels vary so be sure to check with your specific hotel.  So some hotels may require you to cancel earlier than 11:59 pm local hotel time the day prior.  Check the policy of your hotel.

    For example, the Hilton Puerto Vallarta Resort has a 2-day prior to arrival cancellation policy.

    You Have to Cancel 2 Days Prior to Arrival To Avoid Cancellation Fees at the Hilton Puerto Vallarta Resort

    And some Hilton hotels have a more punitive cancellation policy when you make a reservation over the holidays.  The Hilton Times Square has a 30-day cancellation policy over New Year’s Eve.

    30-Day Cancellation Policy for Hilton Times Square Over New Year’s Eve

    What You Should Do

    Emily and I don’t make a lot of changes to our travel plans, but for folks who do, Hilton’s new cancellation policy could cost a lot of money.

    But this could be good news for folks who book hotels at the last minute.  They might be able to get rooms at hotels that would normally be sold out.

    Bottom Line

    You will pay cancellation fees at Hilton hotels if you do NOT cancel your reservation by 11:59 pm the day before arrival beginning January 1, 2015.

    Hotels booked prior to January 1, 2015, are subject to current cancellation policies.

    Some individual Hilton hotels have more restrictive cancellation policies, so be sure to check!

    Will this make you more likely or less likely to book with Hilton?

    Editorial Note: We're the Million Mile Secrets team. And we're proud of our content, opinions and analysis, and of our reader's comments. These haven’t been reviewed, approved or endorsed by any of the airlines, hotels, or credit card issuers which we often write about. And that’s just how we like it! :)