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What to Do When the Flight You Want Isn’t on the Chase Ultimate Rewards Travel Portal

  • Jason Stauffer

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    Million Mile Secrets reader Jer commented:

    I’m not seeing Allegiant Air as an option in the results for the Chase Travel Portal.  But I’ve confirmed flights are available directly through Allegiant Air.  Can I still book those flights with Chase Ultimate Rewards points?

    Some Flights Are NOT Searchable on the Chase Website. But You Can Still Book Them With Chase Ultimate Rewards Points!

    Allegiant Air flights do NOT show up in your Chase Ultimate Rewards Travel Portal search results.  But you can book Allegiant Air flights with Chase Ultimate Rewards points.  As well as flights on Gol, Norwegian Air, and Southwest.

    But you’ll have to do a little bit of extra legwork.  I’ll show you how.

    How to Book “Secret” Flights With Chase Ultimate Rewards Points

    Link:   4 Secret Airlines You Can Book With Chase Ultimate Rewards Points

    Link:   Why Chase Ultimate Rewards Points Are My Favorite Points

    Link:   How to Use the Chase Travel Portal

    Even though you can’t see them on the Chase Travel Portal when you search, you can book these 4 airlines with Chase Ultimate Rewards points:

    Here’s what you’ll need to do to book your flights:

    Step 1.   Find Your Flight

    Link:   How to Use Google Flights Search

    You can search for flights on Allegiant Air’s website.  But, when I want to search multiple airlines I like to use Google Flights to save time.

    Once you find the flight you want, write down the following information:

    Give Complete Flight Information to the Chase Travel Center Representative to Save Time

    If you are having trouble finding a flight, you can call Chase, and ask them to search for you.  But I don’t like being on the phone longer than I have to.  And it’s quicker to give the phone agent the flight information directly.

    Note:   Southwest does NOT appear on Google Flights.  You’ll have to search on their website directly.

    Step 2.   Call Chase to Book Your Flight

    When you’re ready to book, call the Chase travel center at 866-951-6592.  The Chase Ultimate Rewards points will be automatically deducted from your account.

    Remember, when you book this way, you WILL earn miles and credit toward elite status just as if you’d purchased a cash ticket!

    How Many Points Will It Cost?

    The cost depends on which Chase credit card you have, and the cash price of the flight.  You will be able to redeem points for between 1 to 1.5 cents per point towards your airfare.

    If you’re like me, you have more than one Chase Ultimate Rewards points earning card.  In that case, be sure to move your points to the card that has the highest value before you book.

    Use the Money You Save on Flights to Orlando to Get Tickets to Universal Studios!

    The $46 Allegiant flight above from Cleveland to Orlando would cost ~3,066 to ~4,600 points depending on which Chase card you have.

    This isn’t a very expensive flight.  I prefer to transfer my Chase Ultimate Rewards points to partners to use for more expensive awards.

    But when you’ve got a few spare points that you don’t know what to do with, this can be a good option.

    Bottom Line

    You can book almost any flight with Chase Ultimate Rewards points through the Chase Ultimate Rewards Travel Portal.  But these 4 airlines won’t show up in your search results:

    You will have to search for your flight on the airline’s website.  Or with a search tool like Google Flights.

    To book your flight, call the Chase travel center at 866-951-6592.  And give your flight information to the agent.  The Chase Ultimate Rewards points will be automatically deducted from your account.

    Thanks for the question, Jer!

    Editorial Note: We're the Million Mile Secrets team. And we're proud of our content, opinions and analysis, and of our reader's comments. These haven’t been reviewed, approved or endorsed by any of the airlines, hotels, or credit card issuers which we often write about. And that’s just how we like it! :)