Spring Break to Maui: Grand Wailea, Terrace View Room

Million Mile Secrets

12 years ago

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Emily: We used our Hilton points and the free nights from the Hilton Reserve card to book a room at the Grand Wailea.

Unfortunately, Daraius could not get an ocean view room because the hotel was full (it was spring break). We still had a nice terrace room with two queen beds, but I preferred the rooms at the Hyatt Regency in Maui.

Daraius: I normally email the hotel in advance, explain how excited we are to visit the hotel, and politely ask for an upgrade (if available). But I slacked off this time and didn’t contact the hotel until only 1 week from our trip. And instead of emailing, I used Twitter to contact the hotel, since I was curious to see how responsive the Hilton twitter account was.

I wasn’t able to confirm an upgrade or to get 1 king bed instead of 2 queen beds before check-in. But the check-in agent spent at least 15 minutes furiously banging away on the computer trying to see if we could get an upgrade or a king bed, but nothing was available since the hotel was sold-out.

Trip Report Index:

Emily: We would have liked a room with just 1 king bed, but they were no free rooms with king beds. Oh well.

The room had a flat screen TV. But there were wooden blinds instead of curtains, which let in a lot of light in the morning.

There was a small desk.

And a small patio…

…with a view of the parking lot and the hills.

But if you strained your neck to the right, you could see the ocean!

The bathroom was large, and had a walk-in shower and bathtub.

The walk-in shower could have been larger, but was fine for a quick shower.

There was only one sink, but it had lots of counter space for our stuff.

The amenities were Spa Grande (the name of the Spa at the Grand Wailea).

There was a separate toilet area.

The room also had a coffee maker and a refrigerator.

The lighting was insufficient which made working and packing/unpacking difficult. Also, the storage space wasn’t well organized. Instead of having everything neatly stored in the closets, we had to leave our suitcases in the bedroom.

The room was quite ordinary, but you don’t go to Hawaii to spend the day in your hotel room and the rest of the Grand Wailea made up for the uninteresting terrace view room!

But we were happy to be staying in a $500 room using our Hilton points and the free nights from the Hilton Reserve card.

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