Reader Tip: Potential bonus points for American Express Platinum cardholders

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Reader Tip:  Potential bonus points for American Express Platinum cardholders

Million Mile SecretsReader Tip:  Potential bonus points for American Express Platinum cardholdersMillion Mile Secrets Team

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Million Mile Secrets reader Joey (thanks!) writes in with a note which may be helpful to other longtime American Express Platinum card holders:

Big news..

I just got a call from amex platinum asking me all sorts of question about if I am happy etc..

I voiced my concerns over the 450 annual fee and compared the benefits of the chase sapphire etc..

They are looking to keep my business and have extended a one time courtesy of 50k amex points, I didn’t even have to ask!

Being the enterprising sort, Joey then called American Express on behalf of his dad (and encouraged his friends to do so) and voiced his concern over the high $450 fee and on how the category bonuses on the Chase Sapphire Preferred and Chase Ink Bold made those cards more attractive than the American Express Platinum.

And his dad, along with another friend, was also given a 1-time bonus of 50,000 Membership Rewards points.  However, all of them have had the Platinum card for a while.

I’m NOT saying that you’re guaranteed points by calling American Express and voicing your concerns over the high annual fee for the Platinum card and the competitive category bonuses.

American Express has been very stingy with handing out points and no longer matches targeted offers, so this isn’t going to work for many folks.

But you’re unlikely to get anything if you don’t call and point out your “profitable relationship” with them and ask for a “goodwill gesture” to help ease the pain of the $450 annual fee.

Or like me on Facebook or follow me on Twitter.

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20k added for me. Not 50k, but hey not bad for 10 minutes.

This post had me thinking…..and I called Citi to ask them if they could do anything for me. I went through my whole speech about Chase Sapphire offering me a better deal. (Citi gives me a mile per dollar) In the end, all they offered me was 3,000 miles for spending 500 in 3 months. I guess something is better than nothing.

Just called and was offered a $50 statement credit only. I have only had my Plat card for 6 months, so not a long time cardholder.

It sounds like the overall trend is to reward longtime card holders. Still, this is a pretty nice way to encourage continued loyalty given that bonuses are usually one-time events.

I just called AMEX as well. I explained to the first agent that my wife just received a new Plat card and was given 50K bonus miles for signing up and that as I long term card holder I was never given bonus miles. I suggested that I was going to cancel this card and get another card. She could not help BUT suggested that she put an account manager on the phone.

The account manager asked for my reason to cancel and I offered up the Chase offer. She then extended this offer:

a $400 account credit or 50,000 MR points. I took the points.

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