How the 2015 Hyatt Loyalty Program Update Affects You

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How the 2015 Hyatt Loyalty Program Update Affects You

Million Mile SecretsHow the 2015 Hyatt Loyalty Program Update Affects YouMillion Mile Secrets Team

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Hyatt has made changes to its award chart and loyalty program benefits for 2015, and there’s good news and bad news.

Each year, Hyatt adjusts its award chart, sometimes moving hotels up or down a category.  This means that some hotels will cost more points per night, and some will cost fewer points.

How The 2015 Hyatt Loyalty Program Update Affects You
Has Your Favorite Hyatt Hotel Changed Categories?

And Hyatt is eliminating some perks from their program!  I’ll explain all the changes.

What’s Changing?

Link:   Hyatt Award Chart Updates for 2015

1.   Hotel Category Changes

The changes to Hyatt’s award chart will take effect at 12:01 am Central Time on January 22, 2015.  So if you book before then, you’ll still pay rates from the old award chart.

Hotels Moving to a Lower Category

The GOOD news is, 48 hotels are moving to a lower category.  So award nights will cost less!

And for now, they haven’t added new categories or increased the number of points needed for each category, like they did last year.

How The 2015 Hyatt Loyalty Program Update Affects You
Some Hotels, Like the Hyatt Regency Grand Cypress, Are Moving Down a Category and Will Cost Fewer Points per Night

Here are the hotels that will cost fewer points per night and their new category (all hotels have dropped by 1 category unless otherwise indicated):

Most of these hotels are in categories 1 to 3, which cost 5,000 to 12,000 points per night.  So that’s good news for folks who like to stretch their points to stay more nights!

And for folks who already have award nights booked after January 21, 2015, there’s more good news.  They’ll get a refund for the point difference if their hotel has moved to a lower category!

Hotels Moving to a Higher Category

There are 22 hotels moving to a higher category.  While I’m never happy when award nights cost more, I’m glad there aren’t too many of my favorites on this list!

Here are the hotels that have moved up 1 category:

How The 2015 Hyatt Loyalty Program Update Affects You
The Park Hyatt Maldives, Hadahaa, Moves Into Top Category 7 and Will Cost 30,000 Points per Night

I bet more folks will try to use their 2 free Hyatt night sign-up bonus from the Chase Hyatt card at the Park Hyatt Maldives now!

Remember, you can still book at the old (cheaper) rates before January 22, 2015.

2.   My Elite Rate Being Eliminated

Starting in 2015, Hyatt will discontinue its My Elite Rate program.  It was introduced last year as a test project, but clearly it wasn’t successful!

With My Elite Rate, Hyatt Platinum and Diamond elite status holders could book rooms at 20% off the Best Available rate.

How The 2015 Hyatt Loyalty Program Update Affects You
Platinum & Diamond Members Can Save 20% With Hyatt’s My Elite Rate, but Only Until December 31, 2014

If you have a stay coming up before the end of the year, you can still book My Elite Rate.  But it won’t be available after January 1, 2015.

Fortunately, Hyatt is keeping Points + Cash, which was introduced at the same time as My Elite Rate. <phew!>

3.   No More Bed Type Guarantee

Starting January 1, 2015, Hyatt will no longer award bonus points to elite members who don’t get their confirmed bed type when they check in.

Previously, you’d get 5,000 points if they weren’t able to honor their guarantee (for example, if you booked a king bed but they were only able to give you 2 doubles).

How The 2015 Hyatt Loyalty Program Update Affects You
Hyatt Would Give Elites 5,000 Points If They Didn’t Get Their Confirmed Bed Type, but That’s Changing

Hyatt says it was very rare that folks would not get their confirmed bed type, so they’re eliminating this program.

For most folks, this is probably not a big deal.  And in future, if they don’t honor their guarantee, you could always send an email and politely request some extra points for your trouble!  🙂

Why I Still Like Hyatt

Emily and I still consider Hyatt our favorite hotel chain.  Even though they have fewer locations than other brands, we’ve always had great experiences with them.

Travel is about making memories with your loved ones!  Some of our best trips have included these Hyatt hotels:

How The 2015 Hyatt Loyalty Program Update Affects You
Emily and I Spent an Amazing Spring Break at the Hyatt Regency Maui

I love how easy it is to get Hyatt award nights.  For example, if you have the Chase Hyatt card, you’ll get a sign-up bonus of 2 nights at any Hyatt after you spend $1,000 in the 1st 3 months.  And the annual fee of $75 is waived for the 1st year.

Two nights in a top category Hyatt could be worth well over $2,000!

Folks who have the Chase Sapphire Preferred, Chase Ink Plus, or Chase Ink Bold (no longer available) cards can transfer their Chase Ultimate Rewards points to Hyatt at a 1:1 ratio.

And unlike other chains, Hyatt does NOT have blackout dates.  So if there’s a standard room available, you can book it with points.

Bottom Line

Hyatt has changed their award chart for bookings made from January 22, 2015, onward.

The changes aren’t too bad.  There are 48 hotels moving to a lower category (which means award nights will cost fewer points), and 22 moving to a higher category (more points, boo!).

Folks who used Hyatt’s My Elite Rate and guaranteed bed type might be unhappy, though.  Both of these programs are going away as of January 1, 2015.

But you can still book award nights with Points + Cash, which is 1 of my favorite ways to use Hyatt points!

What do you think of Hyatt’s program changes?  How will they affect you?

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Thanks for the input Roy. I can’t believe that hotel is in FL. I thought I was gonna have to trek to Asia. Looks amazing. It’s on my to do list now.

@Lively – I believe that is Coconut Point in Bonita Springs, Florida. If I recall correctly, the reviews are solid… we were debating on going there recently, but ended up at the Hyatt Regency Aruba (which I can’t say enough good things about.)

Which Hyatt is the first picture (swimming pool overlooking the water)?

I don’t buy the whole “this was a benefit that wasn’t being used” argument. If it really wasn’t being used, then it would be simply be a great marketing tool to attract people to elite status that costs the company very little. More than likely, it cost them more than they would have liked, and so they are elimiting it, even if it doesn’t affect a huge number of people. The Chase Point program changes also used that same excuse.