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Editorial Note: We're the Million Mile Secrets team. And we're proud of our content, opinions and analysis, and of our reader's comments. These haven’t been reviewed, approved or endorsed by any of the airlines, hotels, or credit card issuers which we often write about. And that’s just how we like it! :)

Success! I Got the Annual Fee Waived ($99 Value) on My Citi American Airlines Platinum Business Card With a Quick Phone Call!

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Success!  I Got the Annual Fee Waived ($99 Value) on My Citi American Airlines Platinum Business Card With a Quick Phone Call!

Meghan HunterSuccess!  I Got the Annual Fee Waived ($99 Value) on My Citi American Airlines Platinum Business Card With a Quick Phone Call!Million Mile Secrets Team

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When a card’s annual fee is coming due I always check to see if there are any retention offers available.  Some banks will let you chat online or send a secure message, while others require a phone call.  There’s never any guarantee, but if you’re up for it, it can’t hurt to try!

I don’t (by any means) have a 100% success rate.  But I’m happy to report that my most recent effort was a success!  And I was able to get an offer, where in exchange for using my card, they would wipe out the annual fee on my CitiBusiness® / AAdvantage® Platinum Select® World Mastercard® for the second year.

Making the Call for a Retention Offer Isn’t a Big Deal at All.  The Worst They Can Do Is Say No!  So It’s Always Worth a Try

If you’ve ever considered this card, now is a great time to apply, because the CitiBusiness American Airlines Platinum card is currently offering an increased 70,000 American Airlines miles bonus after spending $4,000 in purchases within the first 4 months of account opening.  You can read our CitiBusiness AAdvantage review for more details.

The call was pretty easy.  I informed the first representative that I was considering closing the card and he instantly transferred me to a retention specialist.  The specialist asked why I might close the card, and I explained to her that in my particular situation, paying the annual fee likely wasn’t worth it.  My hometown airport is small, and I’ve found that over the last few years, I’ve had more luck using United Airlines and Delta miles.  So keeping a card that earns American Airlines miles didn’t seem to make sense any longer.

But she offered to waive the $99 annual fee if I spent $99 on the card within the next 90 days.  And I decided to accept the deal!  The call didn’t take much time at all, and I met the spending requirement the next day paying an expense for the vacation rental I manage.

If you have a Citi card, or a card from any other bank for that matter, with an annual fee coming up, it’s always worth a try to see if there are any offers available.

If you don’t want to hassle with an annual fee but are looking to earn more American Airlines miles, check out the American Airlines AAdvantage MileUp℠ Card.  It’s a great choice for a no-annual-fee airline card, and you can still qualify for it even if you have other Citi American Airlines credit cards!

CitiBusiness® / AAdvantage® Platinum Select® World Mastercard®

CitiBusiness® / AAdvantage® Platinum Select® World Mastercard®

  • Designed for businesses
  • For a limited time: Earn 70,000 American Airlines AAdvantage® bonus miles after making $4,000 in purchases in first 4 months of account opening*
  • First checked bag is free on domestic American Airlines itineraries to reduce travel costs and boost your bottom line*
  • 25% savings on American Airlines inflight Wi-Fi when you use your card*
  • Enjoy preferred boarding on American Airlines flights*
  • Earn 2 AAdvantage® miles per $1 spent on eligible American Airlines purchases
  • Earn 2 AAdvantage® miles per $1 spent on purchases at telecommunications merchants, cable and satellite providers, car rental merchants and at gas stations*
  • Earn 1 AAdvantage® mile per $1 spent on other purchases*
  • No Foreign Transaction Fees*

More Info

Editorial Note: We're the Million Mile Secrets team. And we're proud of our content, opinions and analysis, and of our reader's comments. These haven’t been reviewed, approved or endorsed by any of the airlines, hotels, or credit card issuers which we often write about. And that’s just how we like it! :)

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Brilliant! Thanks for the reminder!

The annual fee on our CitiBusiness AAdvantage card was due on the next billing cycle. This article reminded me to give them a call. Took about ten minutes total to get the exact same offer discussed in this post. Thanks!

AWESOME! Appreciate you commenting.

Great info on the retention offers. Always a tough choice whether to close or retain a card. With Citi I prefer to close them, so I can get that same card in 24 months, unless the card has some unique benefit even if i am not using it. With AA, i already have free checked bags …

I have the Platinum AA card (though not the business one). For 2 or 3 years now I would call and they would tell me they couldn’t waive the fee but gave me an offer if I used the card 3 times over the next 60-90 days I would receive a credit that would offset the annual fee.
This year they refused to give me any such offer (saying it wasn’t available on my account). Additionally, they offered no opportunity to talk to a “retention specialist”. The standard agent just told me they would cancel my card if I so chose.
Unfortunately (?) it is worth keeping the card even with the annual fee as a single round trip on AA with 2 bags would cost $100. Still disappointing though as now I’m not really seeing a benefit with it, it’s only a net-net as I’ve only been flying them irregularly.