United Club Card with $395 Fee Waived For Potentially Everyone!

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Link:  United Club Card

Link:  How to send Chase a secure message

Lots of folks comment and email to ask if I have extra codes (available in United lounges) to get the $395 annual fee on the United Club waived.

I don’t have any more codes, but thanks to Million Mile Secrets reader Carla, it MAY be possible to get the $395 annual fee on the United Club Card waived!

The United Club card gets you:

  • Entry to United & US Air lounges even if not traveling on United, and Star Alliance lounges with a Star Alliance boarding pass  ($375 to $475 annual value)
  • 1st and 2nd checked bag free for 2 persons (savings of $120 round-trip per person)
  • 1.5 United miles per $1 spent, making this the best card with which to earn United miles for regular spending
  • Free Hyatt Platinum status (free internet!) and Avis President’s Club status (2 class car rental upgrade)
  • Premier Access travel benefits (priority check-in, security, boarding, etc.)
  • No foreign transaction fees and a few other perks

Earning 1.5 miles per $1 spent makes this a terrific card for big spenders and the BEST way to earn United miles for regular spending.

This is also one of the best credit cards to use for tax payments because you will effectively be buying United miles for 1.26 cents after taking into account the 1.89% fee to pay taxes with a credit card.

So a $33,333 tax payment will get you 50,000 United miles or a 1-way business class ticket to Europe or South America for a $630 fee.

I’m not a big spender, but I would have saved $120 in checked baggage fees on a recent United flight if I had the card, so this card could make sense for folks who fly a few times on United and pay to check-in bags.

Yes, Yes, but how do I get the card with the 1st year fee waived?

Carla sent a secure message to Chase asking them if they would waive the 1st year annual fee on the United Club card for her.

And Chase wrote back that they would waive the the $395 fee on the United Club card if she applied for it!

So Emily sent Chase a secure message from her account.  Here’s what she wrote:


I see that there is a United Club card with the 1st year fee waived. Can you match me to that offer if I apply for the United Club card?



She got a reply back in a few hours that Chase would forward her message to the “appropriate department” and get back to her.  I hate it when that happens!

Dear Emily,

I have forwarded your message to the appropriate department for review and you should receive a response within one business day.  If you require immediate assistance, please contact the number listed below and either myself, or one of my colleagues will be able to assist you. For your convenience, we are available to assist you 24 hours a day.

If you have any further questions, please reply using the Secure Message Center.

Thank you,

[Name Deleted]

E-mail Customer Service Advisor

But 2 days later, Emily got another message with the good news that Chase would waive the $395 annual fee if she applied for the Chase United Club card (bolding below is mine)!

Dear Emily,

Thank you for contacting Chase about your United MileagePlus credit card account.

We are pleased to confirm we can match the first year annual fee waiver if you apply and are approved for the United MileagePlus Club credit card product. Once you are approved please contact us to match the offer.

If you have any further questions, please reply using the Secure Message Center.

Thank you,

[Name Deleted]

E-mail Customer Service Advisor

What does this mean?

I suspect that they will honor the fee waiver because Chase usually honors the offers which their customer service representatives make via secure message.  For example, Chase stood by their customer service reps who offered an extra 50,000 points for the Chase Sapphire Preferred [Now expired] or an extra 10,000 points for the Chase Ink Bold.

American Express, on the other hand, does NOT always honor the commitments which their reps make via secure message or on the telephone as many folks who applied for the AMEX Premier Rewards Gold card in order to bump the bonus to 100,000 points found out.

But I’ve never had a bad customer service experience with Chase, so I’m not surprised that Chase is stealing market share from American Express.

I’d send Chase the secure message sooner rather than later, because the fee free offer available in United Clubs expires on May 31, 2012, so they could stop offering the fee free version to folks who send them a secure message.

And United elites may be able to get a fee-free version of the card as well.

Bottom Line:  The Chase United Club card is a lot more attractive with the $395 fee waived for the 1st year.  So it doesn’t hurt to send Chase a secure message to ask if they will waive the fee for the 1st year before you apply for the card.

But, as always, your experience could be different from Carla’s and Emily’s experience.  Good luck!

Link:  United Club Card

Link:  How to send Chase a secure message

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