Label Your Priority Pass Cards…or Pay the Price!

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Label Your Priority Pass Cards…or Pay the Price!

Million Mile SecretsLabel Your Priority Pass Cards…or Pay the Price!Million Mile Secrets Team

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Million Mile Secrets reader Gene lamented:

I have 3 credit cards that offer Priority Pass.  Two of them give cardholders free lounge entry.  One of them (the Hilton Honors Surpass Card from American Express) charges $27 for lounge visits.

When I traveled to Europe recently, I grabbed one of my Priority Pass cards – which all look identical.  It turned out to be the one with a fee for lounge visits!  So by using the “wrong” Priority Pass card, I was out $27 with, according to Priority Pass, no recourse.

Lesson:   Be sure not to use the “wrong” Priority Pass card!  You need to actually know which Priority Pass card is associated with a specific credit card…or it’ll cost you!

Organize Your Priority Pass Cards
Airport Lounge Access Is One of the Best Credit Card Perks. But Make Sure You Don’t Pay Extra When You Don’t Have to!

Sorry to hear this happened to you Gene. 🙁

Gene’s story is a good reminder of how important it is to stay organized.  Otherwise, the fees can quickly add up!

Priority Pass lounge access is a great credit card benefit.  But the cost varies depending which card you have.  And how many guests you’re bringing.

What’s Priority Pass?

Link:   What’s the Best Card for Free Airport Lounge Access?

Priority Pass is a network of 1,000+ airport lounges worldwide.  Memberships range from $99 to $399.  So getting a free membership is a great credit card perk!

Organize Your Priority Pass Cards
Airport Lounge Access Is a Great Way to Avoid Paying For Overpriced Airport Snacks

Folks love airport lounges because of the free snacks, drinks, and free Wi-Fi.

How to Get Priority Pass Lounge Access

Not all Priority Pass memberships are the same.  Each one has slightly different rules.  Here are popular travel credit cards that come with a Priority Pass membership:

Even if you can bring an “unlimited” number of guests, that doesn’t guarantee you can bring the whole team along.  Airport lounges have limited space, and can deny you or your guests access if they are full!

How to Stay Organized

If you’re like Gene, and have multiple Priority Pass cards, you’ll want to be organized.

Organize Your Priority Pass Cards
Easy Fix! Use Tape and a Sharpie to Keep Your Priority Pass Cards Organized

Million Mile Secrets team member Harlan likes to label each card with a piece of tape and a Sharpie.  It’s nothing fancy.  But he’s never had an issue accessing a lounge.  And has always avoided those pesky fees!

You could also create a spreadsheet (or note on your phone) with your Priority Pass numbers.  Be sure to note whether or not you’ll pay a fee for using it.  Having a spreadsheet is great for keeping track of your Priority Pass memberships for if you cancel or downgrade your card.

Bottom Line

Priority Pass lounge membership is a fantastic credit card perk.  But Priority Pass memberships are NOT all the same.  For some you’ll pay $27 per person per visit, while others are free.

It’s important to be organized so you don’t end up paying unnecessary fees!

Thanks for sharing the cautionary tale, Gene!

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I have Amex Platinum and Chase Sapphire. Went to a lounge and saw the $27 charge.
I was confused as to where the charge came from to find out the same issue happened with me.
So at entry of the lounge, Yes, present the correct card if you have multiple Priority Pass cards.

I actually wanted to correct info that you mentioned on the blog. Amex Platinum cardholder guests are not free. It’s $27 per guest.

Thank you!

Million Mile Secrets

These unexpected charges are frustrating. Thanks for sharing.

Also the AMEX Platinum terms state:

“At any visit to a Priority Pass Select lounge that admits guests, you may bring in two guests for no charge. You will be charged $27 for any additional guests. Some lounges do not admit guests. By enrolling in Priority Pass Select, you agree that you will be responsible for any additional accompanying guest visits and that your Card will be automatically charged after you have signed for the additional guest visit and it has been reported to Priority Pass by the participating lounge.”

So you shouldn’t have been charged for the extra guest unless it was a 3rd guest, if that is what the charge was for.

Update:
I called Amex to clarify. And you are right, it’s no charge up to 2 guests.
And they refunded or credited my $27. 🙂

Million Mile Secrets

That is great to hear! I’m so glad you took the time to comment and were able to save yourself $27!

I’m always afraid of using the wrong PP card. I also add the terms on your “ID Tape”. “+0”. “+1”. “+2”. etc. But great idea to write the rules on the card itself.

I use post-its to note the declining balance on gift cards after each use. The vendor can typically run the card without regard for the post-it.

Million Mile Secrets

I like this way of doing it a lot!

I just wrote “CSR” after my signature in the signature panel on the back of that one since it is the one with the best benefits. I have the digital version of the AmEx Platinum one signed into the app in case I forget the physical CSR Priority Pass card that you have to have (why this one can’t also be digital is beyond me).

I put the one from the Hilton card through the shredder the second it arrived since it has absolutely zero benefit to me at $27/visit and I didn’t want to even have it lying around.

Million Mile Secrets

This is a great way to do it, Patrick!

I have a CF & CFU is there anything wrong with combining these points on my account? What is good about doing this?

Million Mile Secrets

Personal preference mostly because the points are worth the same amount when you redeem them.

$27 per visit = useless – a false ‘benefit’.

Million Mile Secrets

I agree and do not like paying this fee!

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