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Million Mile Secrets reader, Kim, emailed:
I checked my Southwest account and noticed my last activity was January 19, 2017. I saw the terms & conditions say Southwest doesn’t consider redeeming points as qualifying activity to keep your account active. Is this new?
It’s good to know how to keep your Southwest account active. Because Southwest points expire after 24 months from the date of your last qualifying activity.
As reader Kim points out, redeeming Southwest points for an award flight does NOT qualify as activity. But there are lots of other ways to keep your points alive!
I’ll share the Southwest points expiration policy. And show you easy ways to keep your account active!
Keep Your Southwest Points From Expiring
You must earn qualifying Southwest points at least once every 24 months to keep your account active. Otherwise, you risk losing all of your points!
Southwest does NOT consider redeeming points as account activity. This includes booking an award flight and charity donations.
One of the easiest ways to keep your points from expiring is to have one of these Southwest credit cards:
- Southwest Rapid Rewards® Plus Credit Card
- Southwest Rapid Rewards® Premier Credit Card
- Southwest Rapid Rewards® Premier Business Credit Card
As long as you’re a cardholder, your points will NOT expire.
Here are other ways to generate account activity, which will reset the date for your points expiration:
- Take a paid flight on Southwest
- Purchase Southwest points
- Earn points through purchases from Southwest partners, such as hotels or rental car agencies
- Purchase an item through the Southwest shopping portal
- Transfer points from Chase Ultimate Rewards to your Southwest loyalty account
- Transfer hotel points from Hyatt, Marriott, or Choice, Wyndham to your Southwest loyalty account
- Enroll in e-Miles and e-Rewards to earn free Southwest points
- Book a hotel with RocketMiles and choose to earn Southwest points
Also, keep in mind, the value of your Southwest points fluctuates depending on your travel dates and destination. So sometimes it can make sense to book a paid flight during a Southwest fare sale. You’ll also earn Southwest points on paid flights and can still add a friend or loved one if you have the Companion Pass!
Note: It can take 4 to 6 weeks for points from certain activities to appear in your account. So it’s not a good idea to wait until just before the expiration date to do something.
When Do Your Southwest Points Expire?
If you’re wondering when your last activity was, simply log into your Southwest account.
After you click “My Account” on the top right corner, you’ll see the date of your last account activity. Each time you earn qualifying points, this date will reset.
Southwest points expire after 24 months from the date of your last qualifying activity.
The airline does NOT consider booking or taking an award flight as activity. Instead, you must earn Southwest points by taking a paid flight, purchasing Southwest points, transferring points from your Chase Ultimate Rewards account, or many other ways!
Folks with a Southwest credit card, like Chase Southwest Premier card, don’t have to worry about points expiration. Because as long as you’re a Southwest cardholder, your points will NOT expire!