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The New York Times reports Uber drivers in California and Massachusetts are now allowed to post signs in their cars welcoming cash tips.
Tipping is currently NOT an option in the Uber app. But the news might change your next Uber experience!
Will this lead to tipping in all states?
Should You Tip Your Uber Driver?
I think Uber is fantastic! It’s available in many cities and countries. I like the in-app GPS tracking to show when your driver will arrive and where you are going. And it’s a part-time opportunity for many folks to make extra money!
But Uber is known as a cashless experience. Uber’s website even states:
Tipping is voluntary. Tips are not included in the fare, nor are they expected or required. As a rider, you are not obligated to offer your driver a gratuity in cash. If you decide you would like to tip, your driver is welcome to accept.
But as part of settlements to class-action lawsuits in California and Massachusetts, Uber agreed to allow drivers to request tips by posting a sign.
In-App Tipping Coming Next?
If tipping expands throughout the Uber network, will they implement in-app tipping, like Lyft?
I’m not sure that’s a good idea. I’m concerned Uber would track in-app tips and potentially pay drivers less with the expectation that riders will tip.
The alternative is cash tips. But what if you only carry miles and points credit cards around? 😉 Not all riders carry cash!
I do believe in tipping for good service! Many Uber drivers are thoughtful and offer free water or gum or will help you with your luggage. These kind gestures can warrant a tip.
“No Tipping” Isn’t the Only Thing That Makes Uber Different
Uber is still an outstanding service even if the tipping policy changes. In my experience, Uber cars tend to be cleaner than taxis. And you can request a ride from the app instead of hailing a cab in the rain or heat.
And you can decide if you want to accept an Uber driver based on his or her rating. I haven’t seen that with car services or taxis.
And of course I like that Uber has discount codes like Emily’s referral code for up to $25 off your 1st ride. And this code for existing Uber users to save $10 with their Android device.
Do you tip your Uber driver?