United Proactively Rebooks Passengers With Delayed Flights

United Proactively Rebooks Passengers With Delayed Flights

Million Mile SecretsUnited Proactively Rebooks Passengers With Delayed FlightsMillion Mile Secrets Team

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Yesterday, Emily’s dad and fiancee (Chris and Sara) visited us in Kansas City.  As usual, I booked their tickets by using my United Air bump vouchers (vouchers obtained for volunteering my confirmed seat on oversold flights).

Their flight from Columbus, Ohio to Chicago was delayed by 50 minutes which meant that they had only 20 minutes to make their connecting flight from Chicago to Kansas City.  I was tracking their flight from home (before leaving for the airport to pick them up).

I logged into United.com and saw that not only were they confirmed for their original flight leaving Chicago at 7:00 am, but also for the flight leaving at 8:00 am. This was great news, because all the flights for the rest of the day were zeroed out (or full) on Expertflyer!

It is worth noting that neither Chris or Sara have status with United Airlines, but were still automatically rebooked on the later flight.

So if you are traveling on United, and  your flight is late you should check your reservation on United.com to see if you have been rebooked!

To check your reservation online click on the  “Reservations & check-in” tab on the United.com homepage and then click on the “My Reservations Link

United My Reservation Link

If Your Incoming United Air Flight is Delayed, Check Your United Air Reservation To See If You’ve Been Rebooked!

It is also worth noting that even though Chris was signed-up for EasyUpdates (automatic flight change messages from United), he was not informed of the rebooking – so always check your reservation online.

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