The results are in for the J.D. Power 2016 North America Hotel Guest Satisfaction Study. Overall, guest satisfaction improved for a 4th consecutive year. And satisfaction is higher for guests that are part of hotel rewards programs.
Luxury brand hotels, like Ritz-Carlton, had the biggest jump in customer satisfaction. And Ritz-Carlton also had the highest satisfaction score of any hotel brand in the last 20 years!
Ritz-Carlton Hotels Ranked as the Top Luxury Brand for a 2nd Consecutive Year. I’ll Show You How to Earn Free Stays at Ritz-Carlton and the Rest of the Top-Rated Hotel Brands
I’ll explain how you can get free stays at the top-rated hotel brands!
Posted in American Express, AMEX Hilton, AMEX Hilton Surpass, Barclays Arrival, Chase, Chase Hyatt, Chase Marriott, Chase Ritz Carlton, Citi Hilton, Citi Hilton Reserve, Citi Thank You Points, Citibank, Credit Cards, Hawaiian Airlines, Hilton HHonors, Hotels, Hyatt, IHG, Marriott, Omni, Ritz-Carlton, Travel Tips, Virgin Atlantic, Wyndham
Million Mile Secrets reader HP tweeted:
Is it a waste to use miles for merchandise? After having a baby, I don’t have plans to travel, and a new iPad would be nice!
Congrats on your baby, HP!
You will NOT get the best value for your miles by redeeming them for merchandise. But that doesn’t mean you shouldn’t!
Everyone’s situation is unique. You should always use your points & miles in a way that makes sense for your situation. And what makes you happiest!
But you should NOT continue to use an airline miles earning credit card if your goal is to use them for merchandise.
There Are Better Ways to Earn Free Merchandise Than Cashing-In Your Miles
I’ll show you better credit card options if you aren’t planning to use your rewards for travel. And also a couple ways to save your miles, in case you think you’ll use them for travel later!
Posted in Airlines, Alaska Airlines, American Airlines, American Express, Chase, Chase Freedom, Chase Sapphire Preferred, Chase Ultimate Rewards Car Rental, Citi Double Cash, Citi Prestige, Citi Thank You Points, Citibank, Credit Cards, Credit Cards, Discover, Discover It, Gift Cards, Membership Rewards, Reader Requests
Million Mile Secrets reader Fran B emailed:
Is the Citi Prestige card worth keeping after the first year? The 50,000 ThankYou point sign-up bonus was great, but the $450 annual fee is a lot! If I keep the card, will I get the $250 statement credit for airline fees (like airfare and baggage fees) every year I’m a cardholder?
Great question, Fran B!
In short, yes, it could be worth keeping your Citi Prestige card after the first year if you’re able to use its most valuable perks.
Because the annual $250 statement credit for airline fees (that you’ll get each year you’re a cardholder), Priority Pass and American Airlines Admirals Club lounge access, and the 4th night free perk, can more than offset the $450 annual fee!
We don’t earn a commission on this card, but we’ll always tell you the best deals!
The Sign-Up Bonus From the Citi Prestige Card Is Worth Up to $800 in American Airlines Flights with NO Blackout Dates. So It’s Easy to Redeem Your Points for Big Travel to Places Like Mexico and Beyond!
I’ll explain who should consider keeping this card, even after sign-up bonus the first year.
Posted in Airlines, American Airlines, Citi Prestige, Citi Thank You Points, Citibank, Credit Cards, Hawaiian Airlines, Save Money, Singapore Airlines, Travel Tips, United Airlines
Million Mile Secrets reader Ankur tweeted:
I’m closing The Platinum Card® from American Express. To keep my points, would it help to be an authorized user on my wife’s AMEX EveryDay® Credit Card from American Express? Or do I need my own Membership Rewards card to keep the points?
Thanks for the question, Ankur!
You WILL lose your points if you don’t keep at least 1 card that earns American Express Membership Rewards points. And you can NOT transfer American Express Membership Rewards points from your account to your spouse’s account. But there’s a way around this rule!
Don’t Lose Your AMEX Membership Rewards Points! Take One of the Following Steps to Keep Your Points Safe
I’ll show you how to guarantee you won’t lose your hard-earned points when you cancel an American Express card.
Posted in Airlines, Alaska Airlines, American Airlines, American Express, AMEX Blue for Business, AMEX Business Gold Rewards, AMEX Delta, AMEX EveryDay, AMEX EveryDay Preferred, AMEX Platinum, AMEX Premier Rewards Gold, AMEX Starwood (SPG), British Airways, British Airways, Cancel Credit Card, Citi Thank You Points, Credit Cards, Credit Cards, Credit Scores, Delta Skymiles, EveryDay, Hotels, Membership Rewards, No Annual Fee, Starwood (SPG), Ultimate Rewards
Million Mile Secrets Reader PDXoptions tweeted:
Pardon my ignorance, I’m new here. Can you transfer US Bank FlexPoints to airline frequent flyer programs, or only book travel through US Bank?
No apology necessary, PDXoptions! I’m glad you asked.
You can NOT transfer US Bank FlexPoints to other loyalty accounts, like airlines and hotels. They can only be redeemed through the US Bank website. But they can still be valuable!
Look Before You Leap! Make Sure You Know Which Kinds of Points Will Be Most Useful to You Before You Stock Up
I’ll explain what makes these points different!
Posted in American Express, Barclays, Barclays Arrival, Beginner Tips, Capital One, Capital One Venture, Chase, Chase Sapphire Preferred, Citi Thank You Points, Citibank, Credit Cards, Credit Cards, Membership Rewards, Reader Requests, Rental Cars, Save Money, Travel Tips, Ultimate Rewards, US Bank, US Bank Flex Perks