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Their Twitter account has been inundated with tweets about whether or not the email was valid. And Southwest has confirmed that the email was, in fact, a technical error.
That’s too bad, because a free Southwest Companion Pass would have certainly been the best New Year’s gift ever! 😉
Southwest Companion Pass Email
There’s no word yet if Southwest will do anything as an act of goodwill for anyone affected. You never know!
A few of the tweets are from folks who are very upset about the mistake. But other tweets had a good sense of humor about the mix-up.
Between the recent changes to the Companion Pass program and today’s email debacle, some folks aren’t feeling warm and fuzzy about Southwest.
If I were Southwest, I’d offer everyone 2 free checked bags on their next flight. Oh wait… 😉
Unfortunately, Southwest has confirmed that the emails were sent by mistake. So ignore the email if you receive one.
Did you get an email from Southwest about earning the Companion Pass? Let me know in the comments!