How to Activate Chase Sapphire Reserve Rewards When You Get the Card

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Last week, I wrote how Million Mile Secrets team member Keith was approved for the Chase Sapphire Reserve because of his Chase Private Client status.  He anxiously awaited the delivery so he could start taking advantage of all the Chase Sapphire Reserve rewards!

One week later, the card was delivered via UPS.  The Sapphire Reserve was in a regular envelope, as it seems Chase ran out of the special boxes they used to deliver the new cards.

Chase Sapphire Reserve Rewards

The Chase Sapphire Reserve Card’s Look and Feel Is Similar to the Sapphire Preferred. But Some Folks Might Be Receiving Plastic Cards! I’ll Explain Why.

I’ll share more news about the Sapphire Reserve!

Opening the Chase Sapphire Reserve Card to Unlock Its Rewards

Link:   My Review of the Sapphire Reserve 

Link:   Sapphire Reserve Guide to Benefits

It’s always exciting to receive a new card with amazing perks like the Chase Sapphire Reserve!

Besides the card, Chase also sends other information in the package.

You’ll get a welcome letter with details on how to activate benefits of the card.

Chase Sapphire Reserve Rewards

A Welcome Note From Chase for Becoming a New Sapphire Reserve Cardholder

You’ll also receive a paper copy of the card’s Guide to Benefits, which includes important information about rental car insurance, trip cancellation and interruption insurance, and purchase protection.

Chase Sapphire Reserve Rewards

Chase Sends a Hard Copy of the Guide to Benefits. It’s Good to Keep, But It’s Also Online

Activate Sapphire Reserve Benefits

Link:   Chase Ultimate Rewards Travel Portal

You’ll have to manually activate some perks of the Sapphire Reserve card.  For example, the Priority Pass Select airport lounge membership.

To activate, you can log-in to the Chase travel portal.

Then, click on “Card Benefits.”

Chase Sapphire Reserve Rewards

Click Card Benefits to Activate the Priority Pass Select Membership And View Other Perks of Your Sapphire Reserve Account

You’ll see a summary of the travel benefits, including the option to activate your Priority Pass Select membership.  Or links to National Car Rental, Avis, and Silvercar, to book discounted car rentals.

Chase Sapphire Reserve Rewards

Activate Your Priority Pass Select Membership, Book Discounted Car Rentals, and More Through the Card Benefits Page of the Sapphire Reserve

After you activate your Priority Pass Select membership, it will take 1 or 2 weeks for you to receive a special Priority Pass card.  In the meantime, you might be able to access the Priority Pass lounges by calling them to get your membership number.

Automatic Rewards With Chase Sapphire Reserve

With the Chase Sapphire Reserve card, you’ll also get these perks automatically:

  • 3X Chase Ultimate Rewards points on travel & dining
  • $300 annual credit for travel purchases such as airfare and hotels
  • $100 statement credit applied after Global Entry payment
  • No foreign transaction fees

More Info on Sapphire Reserve Delays

Link:   Chase Sapphire Reserve – What Emily Learned From Her Banker

I wrote about Emily’s Chase banker mentioning 3 week delays receiving the Sapphire Reserve card because of the unexpected demand.

Million Mile Secrets team member Keith spoke with his banker who said Chase ran out of the metal cards and will be shipping plastic cards temporarily until they restock.  And Million Mile Secrets reader Sean wrote something similar.

Hopefully this helps folks get the card sooner so they can begin using the terrific benefits!

Bottom Line

Folks are receiving their Sapphire Reserve cards and are eager to meet the minimum spending to earn the 100,000 point sign-up bonus!

Certain Sapphire Reserve perks like the Priority Pass Select membership have to be activated through the Chase Ultimate Rewards Travel Portal.

Chase has run out of metal cards to send folks approved for the Sapphire Reserve.  So some folks might temporarily be receiving plastic cards until Chase restocks.

Have you received your Sapphire Reserve card yet?

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Editorial Disclaimer: Neither the responses below nor the editorial content on this page are provided or commissioned by the bank advertisers, and have not been reviewed, approved or otherwise endorsed by the bank advertisers. Opinions expressed here are the author’s alone, not those of the bank advertisers. It is not the bank advertisers’ responsibility to ensure all posts and/or questions are answered.

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13 responses to “How to Activate Chase Sapphire Reserve Rewards When You Get the Card

  1. Wife got approved after a call for some verification. I got the on hold then a letter denying for too many cards(I think maybe 8/24). Called recon line and got a guy w/a NY accent! He seemed more concerned with my credit limits than too many new apps. After about 20 minutes he said they could take some credit from my CSP and sent me to verification. After about 8 more minutes I was approved! Really I just want the 100K UR, not a high credit limit. Maybe I can close CSP and add that to CSR?

  2. I was approved on the first of September and haven’t received my card as of today (there was a holiday thrown in the mix). I called Chase to get a feel for what was happening and they said plastic cards def going out and 2-3 business days to process and then being a few for actual transit. I was slightly concerned about approval, to the point where I went in branch. No pre-approval. Banker was somewhat clueless, but it all worked out in the end.

  3. Got my card (metal, which is sweet) 2-3 days after applying online. Had to call the customer service center a few times for various minor things and – GET THIS – a human being answered the phone every time. This alone could be worth the annual fee. Though I wasn’t excited about the additional $75 fee to have my wife added to the account, extending the benefits to her travel is a bug plus. Her card (plastic) arrived a week later.

  4. If the cards take three weeks to arrive, does that mean the three-month window within which to spend $4000 (to gain the bonus) is extended? Typically it is from date of approval. But if you’re waiting three weeks to get your card, you lose three weeks of that window.

  5. I’m getting sick to see that your blog is recently 90+% just about Chase Sapphire Reserve. I understand you are driven by income you have from referrals, but you get it too far. For readers that cannot apply for this card due to many reasons (such is too many new cards within 24 months), there is nothing interesting to read.

  6. Temp plastic card came by Fedex a couple of days after approval. No delay!

  7. Ms D, not 5/24 but literally 35/24 on her report, was somehow pre-qualified in branch. Waited 11 days however for approval. Temp plastic card came next day via UPS saver.

  8. What a great trip to Seattle that turned out to be!

  9. Thanks for posting nice articles on Sapphire Reserve! Please keep up the effort.

  10. My wife applied on line and was rejected due to 5/24 rule. We were just at our local Chase branch and asked the banker if she was pre-approved for this card. She was. We then applied at the branch and was instantly approved. $35k limit. No private banker status, just a checking and savings account, which Chase paid us $500 to open. On that note, the checking account is best I have ever used and we will keep it and use it as our primary account.

  11. Really helpful info here for all us new CSR cardholders.

  12. Helpful I got my denial also Too many credit card accounts I’m over 5–24 so I’m going to call reconsideration based on what I read

  13. I signed up for Priority Pass. On my next flight the card had not arrived. I went to the airport lounge and they had me call Chase. CSR will reimburse for two visits to the Priority lounge while waiting for the card