Coming Soon: 30,000 Mile Bonus & No Foreign Transaction Fees for Alaska Airlines Card

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I wrote about rumors that a higher offer was coming soon for the Bank of America Alaska Airlines card.

Via Wandering Aramean, the sign-up bonus on the Bank of America Alaska Airlines Visa Signature will increase to 30,000 miles on June 1, 2016.

Usually, the sign-up bonus is 25,000 Alaska Airlines miles and a $100 statement credit after meeting minimum spending requirements.

Coming Soon 30,000 Mile Bonus No Foreign Transaction Fees For Alaska Airlines Card

The Bank of America Alaska Airlines Card Will Offer a 30,000 Mile Sign-Up Bonus and NO Foreign Transaction Fees

Let’s see if it’s worth waiting for this new offer!

Emily and I don’t earn a commission for this offer, but we’ll always share the best deals with our readers!

What’s the Deal?

Link:   How to Use Alaska Airlines Miles

Link:   My Review of the Alaska Airlines Card

Link:   Bank of America Alaska Airlines 25,000 Miles + $100 Statement Credit

Starting June 1, 2016, you can earn 30,000 Alaska Airlines miles when you’re approved for the Bank of America Alaska Airlines Visa Signature card.

And from the same date, you’ll no longer pay foreign transaction fees when you use the card overseas.

A Bank of America representative confirmed on the phone that foreign transaction fees will be removed for existing cardholders as well!

Coming Soon 30,000 Mile Bonus No Foreign Transaction Fees For Alaska Airlines Card

Cut ’em Out! The Bank of America Alaska Airlines Card Will Have NO Foreign Transaction Fees!

Until then, you can earn 25,000 Alaska Airlines miles when you’re approved for the Bank of America Alaska Airlines card AND if you’re a new cardholder you’ll earn a $100 statement credit after spending $1,000 on purchases within the first 90 days of account opening.

You’ll also get:

  • 3 Alaska Airlines miles per $1 you spend on Alaska Airlines
  • 1 Alaska Airlines mile per $1 you spend on everything else
  • A coach Companion Fare certificate each year (your companion travels with you on a paid ticket for $99 plus tax)
  • First checked bag free for yourself and up to 6 companions traveling on the same reservation

The $75 annual fee is NOT waived.  But the $100 statement credit easily covers it.  You’ll also have access to Visa Signature benefits.

This card currently has a 3% foreign transaction fee, so it’s not a good card to use abroad (until June 1, 2016!).

Apply Now or Wait for Higher Offer?

It has not been confirmed if there will be a $100 statement credit with the new offer.  So, which offer is more valuable?

It depends if you’d rather have a $100 statement credit now or 5,000 extra Alaska Airlines miles later.

Coming Soon 30,000 Mile Bonus No Foreign Transaction Fees For Alaska Airlines Card

Waiting for the Higher Sign-Up Bonus Might Mean Missing Out on the $100 Statement Credit

If you want more Alaska Airlines miles, you might decide to wait.  That’s because Alaska Airlines miles are valuable for award flights domestically and abroad.

The extra 5,000 Alaska Airlines miles can be worth ~$100 but it depends how you redeem them.  So some folks might prefer the $100 statement credit.  Or maybe the new offer will include the $100 credit!

You might consider applying now for the current 25,000 mile & $100 statement credit offer offer and calling after June 1 to request to be matched to the 30,000 mile offer.  But in my experience, Bank of America is not known to match offers like Chase or American Express.

Or, you might want to apply for the current offer now and apply for a second card once the 30,000 mile offer is available in June.  That will give you a total of 55,000 Alaska Airlines miles!

Bank of America limits the total amount of credit they extend to you (based on income, credit score, etc.).  So it’s better to ask for lower credit limits on your cards (such as $5,000) when you apply.  That way, you’ll have a better chance of being approved for more cards.

Use Alaska Airlines Miles for Big Travel on Other Airlines!

Alaska Airlines has partnerships with many airlines, including:

You can book awards with Alaska Airlines’ partner airlines for a ~$13 fee one-way or $25 for a round-trip ticket.  It’s a small fee, but awards booked through Alaska Airlines have no fuel surcharges (except for flights on British Airways).

You can get a great deal using Alaska Airlines miles for Cathay Pacific award flights.  Use the 30,000 Alaska Airlines mile sign-up bonus to fly to Asia in coach!

Coming Soon 30,000 Mile Bonus No Foreign Transaction Fees For Alaska Airlines Card

The 30,000 Mile Sign-Up Bonus Is Enough for a One-Way Coach Flight to Hong Kong on Cathay Pacific!

I’ve written about other great ways to use Alaska miles!

Keep in mind the number of miles needed to book an award flight can change at any time.  Recently, Alaska Airlines significantly increased the number of miles needed to book Emirates Business and First Class flights without notice.

Other Ways to Earn Alaska Airlines Miles

You can transfer Starwood points at a 1:1 ratio to your Alaska Airlines account.  You can earn Starwood points using the American Express Starwood Preferred Guest personal small business cards.

Remember, if you transfer 20,000 Starwood points, you get a 5,000 mile bonus for a total of 25,000 Alaska Airlines miles.

At that rate, 1 Starwood point = 1.25 Alaska Airlines miles.  That’s why the Starwood AMEX cards can be better for earning airline miles than regular spending than airline co-branded cards

After completing the spending requirement for the 30,000 Alaska Airlines miles, the best cards to earn more Alaska Airlines miles are actually the AMEX Starwood cards!  That’s because you can effectively earn 1.25 Alaska Airlines miles per $1 on everyday spending.

With the Bank of America Alaska Airlines card, you’ll only earn 1 Alaska Airlines mile per $1 on regular purchases.

Bottom Line

On June 1, 2016, there will a new offer for the Bank of America Alaska Airlines Visa Signature card which includes 30,000 Alaska Airlines miles after meeting minimum spending requirements.  AND no foreign transaction fees!

Some folks might want to apply now for the current 25,000 mile & $100 statement credit offer because there’s no guarantee there’ll be a statement credit for the upcoming offer.  It’s up to you to decide whether you want a $100 statement credit now.  Or 5,000 extra Alaska Airlines miles in June.

Alaska Airlines miles can be used on interesting airline partners, such as Cathay Pacific and LAN with no fuel surcharges.

We don’t earn a commission for this offer, but Emily and I will always tell you about the best deals!

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Editorial Disclaimer: Neither the responses below nor the editorial content on this page are provided or commissioned by the bank advertisers, and have not been reviewed, approved or otherwise endorsed by the bank advertisers. Opinions expressed here are the author’s alone, not those of the bank advertisers. It is not the bank advertisers’ responsibility to ensure all posts and/or questions are answered.

15 responses to “Coming Soon: 30,000 Mile Bonus & No Foreign Transaction Fees for Alaska Airlines Card

  1. Can you explain how you’d apply for the current offer then apply again in June? Wouldn’t Bank of America be able to tell you already have the card? Or because the offer changes it becomes a new card?

  2. Can Alaska miles be pooled between my husband and me?

  3. @Karen P – You’d have 2 of the same card, just with different sign-up offers attached.

    @Carrie – You can, but you’ll have to pay:

    “You can transfer 1,000 to 30,000 miles in increments of 1,000 miles at a cost of $10.00 per 1,000 miles, plus a $25.00 processing fee per transaction.”

    https://www.alaskaair.com/mileageplan/ssl/transfermiles/transfermiles.aspx

    You could always earn miles separately, and then book the same award flights if you want to travel together. Hope that helps!

  4. Any rumors for return of the 50,000 bonus?

  5. Is the new offer 30,000 after being approved right? No minimum spending requirement?

  6. @Yao – I haven’t heard anything yet. I’ll let you know if I do!

    @frank – Correct.

  7. is the ~current~ offer 25000 miles upon approval with no minimum spend…and then a $100 statement credit with minimum spend? the wording was unclear.

    thanks!

  8. @r hirsch – You’ll earn 25,000 Alaska Airlines miles upon approval. And then a $100 statement credit after making at least $1,000 in purchases within 90 days of your new credit card account open date.

    Hope that helps!

  9. Is the coach companion fare certificate that you get each each year only good on Alaska Airlines or would you also be able to use it on a Delta flight?

  10. @Carol: I was wondering the same thing.

    https://www.alaskaair.com/content/mileage-plan/frequently-asked-questions/faq-companion-discount-code.aspx

    Bottom line: companion fare certificate only good on Alaska airlines.

  11. Lynn Collins

    I wanted to know, if I decided that I wanted to apply for 3 different cards, would it be better to apply for all 3 cards on the same day. If the credit issuer would see the 2 other inquiries?

  12. According to Bank of America, you will LOSE your sign-on bonus if you close the card after the $75 yearly fee hits. Please see below for a chat transcript:
    ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

    Welcome to an online chat session at Bank of America. Please hold while we connect you to the next available Bank of America Online Banking Specialist. Your chat may be monitored and recorded for quality purposes. Your current wait time is approximately 4 minutes. Thank you for your patience.
    Thank you for choosing Bank of America. Amanda is ready to assist you. For security purposes, please remember to close your chat window when completed.
    Amanda: Hello! This is Amanda, here to provide you with nothing but excellent customer service here at Bank of America. How are you doing on this wonderful Sunday? How may I be of assistance with your personal credit card today?
    Me: Hello
    Me: I am ok. How are you?
    Amanda: I’m doing great thanks for asking.
    Me: I just received some information from B of A which I believe was factually incorrect. Me: I need clarification.
    Amanda: Absolutely! How may I assist you today?
    Me: This is about my Alaska Air credit card ending in XXXX Amanda: Okay!
    Me: I got this card a year ago. It had an attractive sign­on bonus I was offered, and I got it. Me: I used it.
    Amanda: Great!
    Me: However, I also have a business, and I have the Alaska Air business card now. Me: So I have two.
    Me: Are you with me so far? Amanda: Yes I am with you.
    Me: ok
    Amanda: For your business account I will need to provide you with the number to our Business Card Department. Me: So, I chatted to ask about a retention offer to keep the personal card, for which I was just charged $75. Keep in mind that I already have the business card, so I was feeling that I didn’t need two.
    Me: No, this is about the personal card.
    Amanda: Okay!
    Me: My first inclination was to close the card and have the $75 refunded. Me: Or ask for a retention offer.
    Me: Can you do either?
    Me: With regard to my personal card ending XXXX? Amanda: Please allow me a moment while I bring up your account. Me: Thanks
    Amanda: You’re very welcome!
    Amanda: What I can do is close the account for you and waive the $75.00 Annual Fee. Me: Yes. I understand that.
    Me: However, here’s what I was told.
    Me: When I received this card, I was awarded 25000 miles. They are sitting in my Alaska Air account and I have not used them.
    Me: I got those miles one year ago. Me: They are not expired.
    Me: They are not used.
    Me: They are available for use at http://www.alaskaair.com
    Me: Are you with me so far?
    Amanda: If I were to close the account you would lose the miles I can get you the link to the Alaska Airlines Website. Me: So, let me clarify:
    Me: If I close this account today, I will lose the 25000 sign­on bonus which I got one year ago. Me: Those miles will be removed from my Alaska Air account.
    Me: Even though they were put in there one year ago. Amanda: Yes that is correct!
    Me: At present, I have about 55000 miles in my Alaska Air mileage account. Please clarify: you are saying that if I close my Bank of America Alaska Air account today, the 25000 miles I received as a sign­on bonus, one year ago, will be subtracted from my balance, so I will only have 30000 miles left in my account. Is that right?
    Amanda: All the miles that you have on the account you will lose if you close the account.
    Me: But I have another card. Are you saying that I will lose ALL 55000 miles? I am not closing my Alaska Air mileage account. I am asking about closing my Bank of America Alaska Air credit card.
    Me: Please confirm / define your “All the miles”.
    Me: What do you mean exactly by “All the miles”? Me: Are you still there?
    Amanda: Yes I am still here.

    Amanda: If you were to close your personal account you will lose only the 25000.
    Me: I see: I also used the card from June 2015 to June 2016 and earned approximately 1000 miles for usage. Would I lose those too?
    Amanda: Yes if there from your personal account.
    Me: I earned them from the personal account, so yes.
    Me: Finally, can you confirm this: If I close my personal account today, the sign­on bonus that I received one year ago of 25000 miles will be removed, subtracted, from my Alaska Air account. Please confirm that is the policy as of June 12, 2016.
    Amanda: Yes that is correct!
    Me: Can you please provide me with the link to the policy stating this? Amanda: I apologize for the delay. I’ll be with you shortly.
    Me: ok, thanks.
    Amanda: There is no link that states this.
    Me: Is this a new policy?
    Amanda: I can send you the discloser for when you close the account it states there if you do not use your points/miles you will lose them.
    Me: Yes, please send that. Amanda: Absolutely!
    Amanda: Your account will be closed within 24 hours, so please be sure to make other payment arrangements with any merchants you have scheduled or pre­authorized payments with. If you want to reopen the account in the future, you may be advised to apply for a new account. All mobile credit numbers linked to this account will be deleted from the associated mobile devices. Any linkage to your checking/money market accounts for Overdraft protection will also be removed. Unfortunately, you’ll lose any rewards associated with this account. Would you like me to redeem your rewards now? For customers with outstanding balances: If you have an outstanding balance, your security deposit will be applied to the remaining balance within 7­10 business days. If you have a payment due prior to that timeframe, please continue to make at least the total minimum payment due to avoid any late fees. Please continue to make your required minimum payment on any remaining balance until the account is paid in full. For customers with no outstanding balances: If there is no outstanding balance we will return the security deposit to you within 14 business days.
    Me: Please do not close my account/ Me: I have not consented to closing it. Me: Thanks.
    Me: I need to think about it now. Amanda: You’re very welcome!
    Amanda: I will not be closing the account. Me: ok ­­ thanks.
    Amanda: You’re very welcome! Is there anything else I may assist you with today?
    Me: No ­­ the information you provided was very unusual and useful. Me: But I don’t need anything else. Thanks.

  13. See bold font:

    Welcome to an online chat session at Bank of America. Please hold while we connect you to the next available Bank of America Online Banking Specialist. Your chat may be monitored and recorded for quality purposes. Your current wait time is approximately 4 minutes. Thank you for your patience.
    Thank you for choosing Bank of America. Amanda is ready to assist you. For security purposes, please remember to close your chat window when completed.
    Amanda: Hello! This is Amanda, here to provide you with nothing but excellent customer service here at Bank of America. How are you doing on this wonderful Sunday? How may I be of assistance with your personal credit card today?
    Me: Hello
    Me: I am ok. How are you?
    Amanda: I’m doing great thanks for asking.
    Me: I just received some information from B of A which I believe was factually incorrect. Me: I need clarification.
    Amanda: Absolutely! How may I assist you today?
    Me: This is about my Alaska Air credit card ending in XXXX Amanda: Okay!
    Me: I got this card a year ago. It had an attractive sign­on bonus I was offered, and I got it. Me: I used it.
    Amanda: Great!
    Me: However, I also have a business, and I have the Alaska Air business card now. Me: So I have two.
    Me: Are you with me so far? Amanda: Yes I am with you.
    Me: ok
    Amanda: For your business account I will need to provide you with the number to our Business Card Department. Me: So, I chatted to ask about a retention offer to keep the personal card, for which I was just charged $75. Keep in mind that I already have the business card, so I was feeling that I didn’t need two.
    Me: No, this is about the personal card.
    Amanda: Okay!
    Me: My first inclination was to close the card and have the $75 refunded. Me: Or ask for a retention offer.
    Me: Can you do either?
    Me: With regard to my personal card ending XXXX? Amanda: Please allow me a moment while I bring up your account. Me: Thanks
    Amanda: You’re very welcome!
    Amanda: What I can do is close the account for you and waive the $75.00 Annual Fee. Me: Yes. I understand that.
    Me: However, here’s what I was told.
    Me: When I received this card, I was awarded 25000 miles. They are sitting in my Alaska Air account and I have not used them.
    Me: I got those miles one year ago. Me: They are not expired.
    Me: They are not used.
    Me: They are available for use at http://www.alaskaair.com
    Me: Are you with me so far?
    Amanda: If I were to close the account you would lose the miles I can get you the link to the Alaska Airlines Website. Me: So, let me clarify:
    Me: If I close this account today, I will lose the 25000 sign­on bonus which I got one year ago. Me: Those miles will be removed from my Alaska Air account.
    Me: Even though they were put in there one year ago. Amanda: Yes that is correct!
    Me: At present, I have about 55000 miles in my Alaska Air mileage account. Please clarify: you are saying that if I close my Bank of America Alaska Air account today, the 25000 miles I received as a sign­on bonus, one year ago, will be subtracted from my balance, so I will only have 30000 miles left in my account. Is that right?
    Amanda: All the miles that you have on the account you will lose if you close the account.
    Me: But I have another card. Are you saying that I will lose ALL 55000 miles? I am not closing my Alaska Air mileage account. I am asking about closing my Bank of America Alaska Air credit card.
    Me: Please confirm / define your “All the miles”.
    Me: What do you mean exactly by “All the miles”? Me: Are you still there?
    Amanda: Yes I am still here.

    Amanda: If you were to close your personal account you will lose only the 25000.
    Me: I see: I also used the card from June 2015 to June 2016 and earned approximately 1000 miles for usage. Would I lose those too?
    Amanda: Yes if there from your personal account.
    Me: I earned them from the personal account, so yes.
    Me: Finally, can you confirm this: If I close my personal account today, the sign­on bonus that I received one year ago of 25000 miles will be removed, subtracted, from my Alaska Air account. Please confirm that is the policy as of June 12, 2016.
    Amanda: Yes that is correct!
    Me: Can you please provide me with the link to the policy stating this? Amanda: I apologize for the delay. I’ll be with you shortly.
    Me: ok, thanks.
    Amanda: There is no link that states this.
    Me: Is this a new policy?
    Amanda: I can send you the discloser for when you close the account it states there if you do not use your points/miles you will lose them.
    Me: Yes, please send that.
    Amanda: Absolutely!
    Amanda: Your account will be closed within 24 hours, so please be sure to make other payment arrangements with any merchants you have scheduled or pre­authorized payments with. If you want to reopen the account in the future, you may be advised to apply for a new account. All mobile credit numbers linked to this account will be deleted from the associated mobile devices. Any linkage to your checking/money market accounts for Overdraft protection will also be removed. Unfortunately, you’ll lose any rewards associated with this account. Would you like me to redeem your rewards now? For customers with outstanding balances: If you have an outstanding balance, your security deposit will be applied to the remaining balance within 7­10 business days. If you have a payment due prior to that timeframe, please continue to make at least the total minimum payment due to avoid any late fees. Please continue to make your required minimum payment on any remaining balance until the account is paid in full. For customers with no outstanding balances: If there is no outstanding balance we will return the security deposit to you within 14 business days.
    Me: Please do not close my account/ Me: I have not consented to closing it. Me: Thanks.
    Me: I need to think about it now. Amanda: You’re very welcome!
    Amanda: I will not be closing the account. Me: ok ­­ thanks.
    Amanda: You’re very welcome! Is there anything else I may assist you with today?
    Me: No ­­ the information you provided was very unusual and useful. Me: But I don’t need anything else. Thanks.

  14. Sorry for the multiple entries: this is the one to keep:

    Bank of America will subtract your sign-on bonus if you close the Bank of America Alaska Air account: See chat transcript below, especially the sentences in bold font.

    +++++++++++++++++++++++++++++++++++++++++
    Welcome to an online chat session at Bank of America. Please hold while we connect you to the next available Bank of America Online Banking Specialist. Your chat may be monitored and recorded for quality purposes. Your current wait time is approximately 4 minutes. Thank you for your patience.
    Thank you for choosing Bank of America. Amanda is ready to assist you. For security purposes, please remember to close your chat window when completed.
    Amanda: Hello! This is Amanda, here to provide you with nothing but excellent customer service here at Bank of America. How are you doing on this wonderful Sunday? How may I be of assistance with your personal credit card today?
    Me: Hello
    Me: I am ok. How are you?
    Amanda: I’m doing great thanks for asking.
    Me: I just received some information from B of A which I believe was factually incorrect.
    Me: I need clarification.
    Amanda: Absolutely! How may I assist you today?
    Me: This is about my Alaska Air credit card ending in XXXX.
    Amanda: Okay!
    Me: I got this card a year ago. It had an attractive sign­on bonus I was offered, and I got it.
    Me: I used it.
    Amanda: Great!
    Me: However, I also have a business, and I have the Alaska Air business card now.
    Me: So I have two.
    Me: Are you with me so far?
    Amanda: Yes I am with you.
    Me: ok
    Amanda: For your business account I will need to provide you with the number to our Business Card Department.
    Me: So, I chatted to ask about a retention offer to keep the personal card, for which I was just charged $75. Keep in mind that I already have the business card, so I was feeling that I didn’t need two.
    Me: No, this is about the personal card.
    Amanda: Okay!
    Me: My first inclination was to close the card and have the $75 refunded.
    Me: Or ask for a retention offer.
    Me: Can you do either?
    Me: With regard to my personal card ending XXXX?
    Amanda: Please allow me a moment while I bring up your account.
    Me: Thanks
    Amanda: You’re very welcome!
    Amanda: What I can do is close the account for you and waive the $75.00 Annual Fee.
    Me: Yes. I understand that.
    Me: However, here’s what I was told.
    Me: When I received this card, I was awarded 25000 miles. They are sitting in my Alaska Air account and I have not used them.
    Me: I got those miles one year ago.
    Me: They are not expired.
    Me: They are not used.
    Me: They are available for use at http://www.alaskaair.com
    Me: Are you with me so far?
    Amanda: If I were to close the account you would lose the miles I can get you the link to the Alaska Airlines Website.
    Me: So, let me clarify:
    Me: If I close this account today, I will lose the 25000 sign­on bonus which I got one year ago.
    Me: Those miles will be removed from my Alaska Air account.
    Me: Even though they were put in there one year ago.
    Amanda: Yes that is correct!
    Me: At present, I have about 55000 miles in my Alaska Air mileage account. Please clarify: you are saying that if I close my Bank of America Alaska Air account today, the 25000 miles I received as a sign­on bonus, one year ago, will be subtracted from my balance, so I will only have 30000 miles left in my account. Is that right?
    Amanda: All the miles that you have on the account you will lose if you close the account.
    Me: But I have another card. Are you saying that I will lose ALL 55000 miles? I am not closing my Alaska Air mileage account. I am asking about closing my Bank of America Alaska Air credit card.
    Me: Please confirm / define your “All the miles”.
    Me: What do you mean exactly by “All the miles”?
    Me: Are you still there?
    Amanda: Yes I am still here.

    Amanda: If you were to close your personal account you will lose only the 25000.
    Me: I see: I also used the card from June 2015 to June 2016 and earned approximately 1000 miles for usage. Would I lose those too?
    Amanda: Yes if there from your personal account.
    Me: I earned them from the personal account, so yes.
    Me: Finally, can you confirm this: If I close my personal account today, the sign­on bonus that I received one year ago of 25000 miles will be removed, subtracted, from my Alaska Air account. Please confirm that is the policy as of June 12, 2016.
    Amanda: Yes that is correct!
    Me: Can you please provide me with the link to the policy stating this?
    Amanda: I apologize for the delay. I’ll be with you shortly.
    Me: ok, thanks.
    Amanda: There is no link that states this.
    Me: Is this a new policy?
    Amanda: I can send you the discloser for when you close the account it states there if you do not use your points/miles you will lose them.
    Me: Yes, please send that.
    Amanda: Absolutely!
    Amanda: Your account will be closed within 24 hours, so please be sure to make other payment arrangements with any merchants you have scheduled or pre­authorized payments with. If you want to reopen the account in the future, you may be advised to apply for a new account. All mobile credit numbers linked to this account will be deleted from the associated mobile devices. Any linkage to your checking/money market accounts for Overdraft protection will also be removed. Unfortunately, you’ll lose any rewards associated with this account. Would you like me to redeem your rewards now? For customers with outstanding balances: If you have an outstanding balance, your security deposit will be applied to the remaining balance within 7­10 business days. If you have a payment due prior to that timeframe, please continue to make at least the total minimum payment due to avoid any late fees. Please continue to make your required minimum payment on any remaining balance until the account is paid in full. For customers with no outstanding balances: If there is no outstanding balance we will return the security deposit to you within 14 business days.
    Me: Please do not close my account/
    Me: I have not consented to closing it.
    Me: Thanks.
    Me: I need to think about it now.
    Amanda: You’re very welcome!
    Amanda: I will not be closing the account.
    Me: ok ­­ thanks.
    Amanda: You’re very welcome! Is there anything else I may assist you with today?
    Me: No ­­ the information you provided was very unusual and useful.
    Me: But I don’t need anything else. Thanks.

  15. Sorry Dairius: Here’s the final version: Please let your readers know.

    Bank of America will subtract your sign-on bonus if you close the Bank of America Alaska Air account: See chat transcript below, especially the sentences in bold, highlighted font.
    ____________________________

    Welcome to an online chat session at Bank of America. Please hold while we connect you to the next available Bank of America Online Banking Specialist. Your chat may be monitored and recorded for quality purposes. Your current wait time is approximately 4 minutes. Thank you for your patience.
    Thank you for choosing Bank of America. Amanda is ready to assist you. For security purposes, please remember to close your chat window when completed.
    Amanda: Hello! This is Amanda, here to provide you with nothing but excellent customer service here at Bank of America. How are you doing on this wonderful Sunday? How may I be of assistance with your personal credit card today?
    Me: Hello
    Me: I am ok. How are you?
    Amanda: I’m doing great thanks for asking.
    Me: I just received some information from B of A which I believe was factually incorrect.
    Me: I need clarification.
    Amanda: Absolutely! How may I assist you today?
    Me: This is about my Alaska Air credit card ending in XXXX.
    Amanda: Okay!
    Me: I got this card a year ago. It had an attractive sign­on bonus I was offered, and I got it.
    Me: I used it.
    Amanda: Great!
    Me: However, I also have a business, and I have the Alaska Air business card now.
    Me: So I have two.
    Me: Are you with me so far?
    Amanda: Yes I am with you.
    Me: ok
    Amanda: For your business account I will need to provide you with the number to our Business Card Department.
    Me: So, I chatted to ask about a retention offer to keep the personal card, for which I was just charged $75. Keep in mind that I already have the business card, so I was feeling that I didn’t need two.
    Me: No, this is about the personal card.
    Amanda: Okay!
    Me: My first inclination was to close the card and have the $75 refunded.
    Me: Or ask for a retention offer.
    Me: Can you do either?
    Me: With regard to my personal card ending XXXX?
    Amanda: Please allow me a moment while I bring up your account.
    Me: Thanks
    Amanda: You’re very welcome!
    Amanda: What I can do is close the account for you and waive the $75.00 Annual Fee.
    Me: Yes. I understand that.
    Me: However, here’s what I was told.
    Me: When I received this card, I was awarded 25000 miles. They are sitting in my Alaska Air account and I have not used them.
    Me: I got those miles one year ago.
    Me: They are not expired.
    Me: They are not used.
    Me: They are available for use at http://www.alaskaair.com
    Me: Are you with me so far?
    Amanda: If I were to close the account you would lose the miles I can get you the link to the Alaska Airlines Website.
    Me: So, let me clarify:
    Me: If I close this account today, I will lose the 25000 sign­on bonus which I got one year ago.
    Me: Those miles will be removed from my Alaska Air account.
    Me: Even though they were put in there one year ago.
    Amanda: Yes that is correct!
    Me: At present, I have about 55000 miles in my Alaska Air mileage account. Please clarify: you are saying that if I close my Bank of America Alaska Air account today, the 25000 miles I received as a sign­on bonus, one year ago, will be subtracted from my balance, so I will only have 30000 miles left in my account. Is that right?
    Amanda: All the miles that you have on the account you will lose if you close the account.
    Me: But I have another card. Are you saying that I will lose ALL 55000 miles? I am not closing my Alaska Air mileage account. I am asking about closing my Bank of America Alaska Air credit card.
    Me: Please confirm / define your “All the miles”.
    Me: What do you mean exactly by “All the miles”?
    Me: Are you still there?
    Amanda: Yes I am still here.

    Amanda: If you were to close your personal account you will lose only the 25000.
    Me: I see: I also used the card from June 2015 to June 2016 and earned approximately 1000 miles for usage. Would I lose those too?
    Amanda: Yes if there from your personal account.
    Me: I earned them from the personal account, so yes.
    Me: Finally, can you confirm this: If I close my personal account today, the sign­on bonus that I received one year ago of 25000 miles will be removed, subtracted, from my Alaska Air account. Please confirm that is the policy as of June 12, 2016.
    Amanda: Yes that is correct!
    Me: Can you please provide me with the link to the policy stating this?
    Amanda: I apologize for the delay. I’ll be with you shortly.
    Me: ok, thanks.
    Amanda: There is no link that states this.
    Me: Is this a new policy?
    Amanda: I can send you the discloser for when you close the account it states there if you do not use your points/miles you will lose them.
    Me: Yes, please send that.
    Amanda: Absolutely!
    Amanda: Your account will be closed within 24 hours, so please be sure to make other payment arrangements with any merchants you have scheduled or pre­authorized payments with. If you want to reopen the account in the future, you may be advised to apply for a new account. All mobile credit numbers linked to this account will be deleted from the associated mobile devices. Any linkage to your checking/money market accounts for Overdraft protection will also be removed. Unfortunately, you’ll lose any rewards associated with this account. Would you like me to redeem your rewards now? For customers with outstanding balances: If you have an outstanding balance, your security deposit will be applied to the remaining balance within 7­10 business days. If you have a payment due prior to that timeframe, please continue to make at least the total minimum payment due to avoid any late fees. Please continue to make your required minimum payment on any remaining balance until the account is paid in full. For customers with no outstanding balances: If there is no outstanding balance we will return the security deposit to you within 14 business days.
    Me: Please do not close my account/
    Me: I have not consented to closing it.
    Me: Thanks.
    Me: I need to think about it now.
    Amanda: You’re very welcome!
    Amanda: I will not be closing the account.
    Me: ok ­­ thanks.
    Amanda: You’re very welcome! Is there anything else I may assist you with today?
    Me: No ­­ the information you provided was very unusual and useful.
    Me: But I don’t need anything else. Thanks.

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