Will You Get Better Purchase & Travel Insurance With the Chase Sapphire Preferred or AMEX?

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Million Mile Secrets reader, John, commented:

Do you have a view on whether purchase protection (and other similar benefits such as car rental insurance, warranty extension, etc.) is significantly different on American Express cards versus the Chase Sapphire Preferred?  I have an easier time using Chase Ultimate Rewards points than AMEX Membership Rewards points.

Great question, John!

We talk a lot about how you can earn Big Travel with American Express cards and the Chase Sapphire Preferred card.  But they also come with insurance that can cover your purchases, belongings, and travel plans when things go wrong.

Will You Get Better Purchase Travel Insurance With The Chase Sapphire Preferred Or AMEX

Will You Get Better Purchase & Travel Protection With the Chase Sapphire Preferred or AMEX Membership Rewards Cards?

Let’s take a look!

What’s Covered?

When you pay for your trip or purchase a new item using your Chase Sapphire Preferred or American Express card, you may be able to get reimbursed for your expenses if things go wrong.

Here’s a quick comparison of the coverage you get with these cards.

CoverageAmerican Express CardsChase Sapphire Preferred
Purchase Protection• Covered up to 90 days from the date of purchase if it's stolen, accidentally damaged, or lost.

Up to $1,000 or $10,000 per occurrence (depending on the card), with a maximum of $50,000 per card member account per calendar year

• Not all cards have the same coverage, click here to see what your card covers

• See my post on AMEX Purchase Protection for more details
• Covered up to 120 days from the date of purchase in the event of theft, damage, or involuntary and accidental parting with property

• Up to the amount charged to your card, with a maximum of $500 for each claim and no more than $50,000 per account

• See the Chase Sapphire Preferred Benefits Guide for more details
Extended Warranty1 extra year added to warranty of 5 years or less

• Up to the amount charged to your card, with a maximum of $10,000, and no more than $50,000 per calendar year

• Not all cards have the same coverage, click here to see what your card covers
1 extra year added to warranty of 3 years or less

• Up to the amount charged to your card less shipping and handling fees, with a maximum of $10,000, and no more than $50,000 per calendar year

• See the Chase Sapphire Preferred Benefits Guide for more details
Primary Rental Car Insurance• Enroll for free in the American Express Premium Car Rental Protection program

• But you’ll pay ~$25 (~$18 for California residents) per rental for up to 42 consecutive rental days (30 consecutive rental days for Washington State cardholders)
• Cardholders covered when you rent a car with your card and decline the car rental agency's collision damage waiver

• See the Chase Sapphire Preferred Benefits Guide for more details


Delayed BaggageNone• If your baggage is delayed for more than 6 hours, you could be reimbursed for emergency purchases of essential items (i.e. clothing, toiletries, cell phone charging cables, and more)

• Up to $100 per day for a maximum of 5 days

• See the Chase Sapphire Preferred Benefits Guide for more details
Lost Luggage• Up to $1,250 (or more) per person per trip for loss of carry-on baggage

• Up to $500 (or more) per person per trip for loss of checked bag

• Up to $250 per person per trip for loss of high risk items (i.e. jewelry & electronics)

• Not all cards have the same protection, click here to see what your card covers
• Covers the cost to repair or replace lost luggage and personal items inside

Up to $3,000 per person each trip with a limit of $500 for items such as jewelry and electronics

• See the Chase Sapphire Preferred Benefits Guide for more details
Trip Delay ProtectionNone• If your trip is delayed for more than 12 hours, you could be reimbursed for up to $500 per ticket for reasonable expenses (meals, lodging, toiletries, medication, and other personal use items)


• See my post on the Chase Sapphire Preferred card's Trip Delay Insurance for more details

• See the Chase Sapphire Preferred Benefits Guide for more details
Trip Cancellation & Interruption InsuranceNone• Up to $10,000 for per occurrence, with a maximum of $20,000 per incident, if you pay for your trip with points you'll get a value of 1 cent per point

• No more than $40,000 per 12 month period

• See the Chase Sapphire Preferred Benefits Guide for more details

Make sure you read the terms carefully, so you know what is and isn’t covered on your card.

Which Card Should You Use?

When Your AMEX Card Might Give You the Best Coverage

Link:   AMEX Purchase Protection Terms & Conditions  

Link:   AMEX Extended Warranty Terms & Conditions

Link:   AMEX Premium Car Rental Protection Program

Link:   AMEX Lost Luggage Terms & Conditions

If John’s buying a big ticket item, like a laptop or TV, he might consider paying with an American Express card.  That’s because you’re covered up to $10,000 per occurrence with purchase protection (maximum $50,000).

If he pays for his laptop with the Chase Sapphire Preferred, he’d only be reimbursed for up to $500.  And this might not cover his costs.

Will You Get Better Purchase Travel Insurance With The Chase Sapphire Preferred Or AMEX

Laptop Slip Out of Your Hands While You Were Trying to Find Delta Low-Level Award Flights? If You Paid for It With an AMEX Card Like the AMEX Platinum, You Could Be Reimbursed for the Full Cost of Repairing or Replacing It!

However, keep in mind that some AMEX cards only cover your purchases up to $1,000 per incident.  You’ll only get the extra $10,000 coverage with these cards:

Also, you can get the extra year of coverage on 1 to 5 year manufacturer warranties with your AMEX card.  The Chase Sapphire Preferred will only give you another year on up to a 3 year manufacturer warranty.

When the Chase Sapphire Preferred Is the Way to Go

Link:   Chase Sapphire Preferred

Link:   My Full Review of the Chase Sapphire Preferred

Link:   Chase Sapphire Preferred Benefits GuideIn most other situations the Chase Sapphire Preferred is likely a better choice.

For purchases of $500 or less, like cell phones or printers, the Chase Sapphire Preferred protects your purchase from theft, damage, and accidental loss for 120 days after your purchase.  That’s 30 days more coverage than you’ll get with your AMEX card.

Will You Get Better Purchase Travel Insurance With The Chase Sapphire Preferred Or AMEX

Planning a Family Getaway and Worried About the Potential Cost of Cancellations and Lost Luggage Along the Way? The Chase Sapphire Preferred’s Got You Covered!

The Chase Sapphire Preferred really stands out from AMEX cards when it comes to travel insurance.

When John rents a car, he’d have to enroll and pay ~$25 to get primary rental car insurance with his AMEX card.  But he can get this coverage for free just by paying for his rental with the Chase Sapphire Preferred and declining the collision damage waiver.

And if his luggage is lost he can be reimbursed for up to $3,000 per person ($500 limit on jewelry and electronics), which is more than double the coverage he’d get with some American Express cards.

Plus, with the Chase Sapphire Preferred you get protection for delayed bags as well as travel delays, interruptions, and cancellations, which isn’t covered at all with AMEX cards.

Bottom Line

The Chase Sapphire Preferred and AMEX cards offer insurance for new purchases and travel mishaps.  Which card offers better coverage depends on your purchase.

Cards like the AMEX Premier Rewards Gold, AMEX Platinum, and AMEX Delta Reserve are great for big purchases.  When you pay with your card, you could be reimbursed up to $10,000 per incident (maximum $50,000 per calendar year).

But the Chase Sapphire Preferred will give you a longer coverage period of 120 days on purchases of up to $500 such as cell phones.

And the Chase Sapphire Preferred card is likely better choice for travel expenses.  That’s because you get free primary rental car insurance.  With AMEX you’d have to pay ~$25 per rental!

Plus, you’re covered for things like baggage delay, trip interruptions, delays, and cancellations, that you won’t get with AMEX cards.

Thanks for your question, John!

Have you filed a claim with Chase Sapphire Preferred or AMEX card?  I’d love to hear about your experience!

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Editorial Disclaimer: Neither the responses below nor the editorial content on this page are provided or commissioned by the bank advertisers, and have not been reviewed, approved or otherwise endorsed by the bank advertisers. Opinions expressed here are the author’s alone, not those of the bank advertisers. It is not the bank advertisers’ responsibility to ensure all posts and/or questions are answered.

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7 responses to “Will You Get Better Purchase & Travel Insurance With the Chase Sapphire Preferred or AMEX?

  1. Is this true even for AUs using CSP?

  2. Travel insurance seems also applicable on award tickets (which is huge for this blogs readers) when paying using the CSP. Because the terms state that full or “partial” payment must be done using the card for coverage to be effective. In contrast the Citi Prestige requires complete fare paid using the card, specifically mileage redemptions are excluded.

  3. I just filed a dispute with Chase on a CSP purchase I made recently online and never received. Chase was very helpful on the phone and understood my concern that I might have been scammed. They said they would issue a temporary credit within 48 hours and mail paperwork to me. The amount was $127.00. This is my first Chase credit card and my first experience with their dispute process and so far I am very pleased.

  4. Does the CSP rental insurance benefit cover international rentals? I checked into the AmEx program and it does not cover rentals in a few foreign countries including New Zealand where we are traveling in April.

  5. @Sam – Yes, authorized users should get the same benefits. As long as they use their Chase Sapphire Preferred card.

    @Krooozer – Yes, as long as you pay for the taxes and fees with your Chase Sapphire Preferred card, you’re covered. Even on an award ticket!

    @Terri Clark – That’s wonderful news! I’m glad you had a good experience filing a claim. Thank you for sharing! 🙂

    @AJM – Chase says:

    “The benefit is available in the United States and most foreign countries.” I’d call just to be sure, but I believe rentals in New Zealand are covered.

  6. I have a cruise that I am only paying part with csp. How much coverage will I have? The amour I pay?

  7. I am in a dilemma as to whether to use 34K delta miles + 96$ or 30.7K Chase ultimate rewards to rent a car at LGA? I am leaning towards the former option even though my Delta miles will be worth only around 0.8 cents per mile as I don’t want to redeem my UR points for just 1.25 cents per mile. I am also planning to pay the 96$ with Chase sapphire to get the 2X points. Is it a good strategy as paying cash all out is not an option for me now.

    Also does partial payment through Chase get me all the benefits associated with the card ? The cancellation policies of Delta sky miles and UR are very different. I am booking this car for my Brother in law though, so will he be covered with the primary rental insurance or he needs to purchase insurance? Thanks.