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Have you checked out United Airlines’ redesigned website yet?
They’ve added some neat features and tools which make it easier to search for the paid and award tickets you want.
And you can fine-tune your searches with new filters, plus see more information about your flights (like available seats) right on the search page!
I’ll share some of my favorite award flight search features!
What’s the Deal?
United Airlines recently re-designed their website, adding new features and tools you can use to make your paid and award flight searches easier.
1. Search for Award Flights
As before, if you want to book an award flight, search by entering your departure and arrival airports. Be sure to click “Search for Award Travel,” otherwise it will show paid tickets.
Don’t forget to specify the class of service!
If you’re not picky about travel dates, click “My Dates Are Flexible.” You’ll be able to select your month of travel and duration of your trip.
Here’s a handy new feature. Instead of having to re-type information from previous searches, you can click “Recent Searches” to show and automatically load search details.
If you want to fine-tune your search further, click “All Search Options” at the bottom of the search window. You’ll be able to specify how results are sorted, search nearby airports, and add preferred connection cities (or airports to avoid!).
Note: You may get more flight results if you sign-in to your United MileagePlus account first. That’s because Premier elite members and folks with the Chase United MileagePlus Explorer or Chase United MileagePlus Club cards can access more available award seats.
2. View Search Results
Once you’ve clicked “Search“, you’ll see a color-coded calendar showing dates with available award seats.
Another new feature – coach saver and standard awards are listed in the same column, with the lowest priced award tickets listed first. Clicking the column header reverses the order.
And you’re now given the option for a shorter “List View” (which shows basic information about available flights) or a much more detailed “Expanded View.”
With “Expanded View,” you’ll get extra information, including aircraft types, individual flight numbers & times, connection cities, and if Wi-Fi is available on the aircraft.
I really like that in either view, you can click “Details” to see extra information, like if power outlets are available, what the meal service is, and if there’s anything unusual about the itinerary (like a long connection or overnight flight).
And there’s a very cool feature you can access straight from the search screen. Clicking “Seats” brings you to the seat map for that exact flight. You can see at a glance which seats are still available!
And airplane geeks might appreciate the aircraft details. Now I know the wingspan of the Boeing 777 operating this flight!
That’s a real time-saver which helps you quickly scan your flight options!
3. Get Very Specific
Another terrific new tool is the option to filter your searches with different criteria. On the left side of the results screen, you can narrow down your search results to only include flights which work for you.
You can filter by:
- Class of service
- Number of stops
- Number of miles required
- Departure & arrival time
- Total trip duration
- Layover time
For cities that have more than 1 airport, like Paris, you can adjust your search to include all or some of the airports. And you can exclude certain connection cities if you wish.
And if it’s really important that you have certain amenities on your flight (like if you’re on a business trip and absolutely must have Wi-Fi on board), you can add those items to your search.
Or maybe you dislike turbo-prop planes, long layovers, or red-eye flights. You can filter those out, too!
This is another great time-saver! Instead of having to wade through dozens of options, you can set-up your search to show only flights that fit your plans and preferences.
And another tip – if you need to change your search, you don’t have to start over. Just click “Edit Search” at the top right corner of your results screen.
You’ll be able to modify dates, airports, class of service, number of passengers, and even re-do the search as a paid ticket without having to go back and start again.
I haven’t played with all the new website features. Let me know if there’s a tool or trick I’ve missed!
4. Are There Drawbacks?
I like the new site design very much, and love that United Airlines has included lots of time-saving features.
However, folks on FlyerTalk report glitches with some of their paid and award flight searches. It sounds like they may have some wrinkles to iron out yet!
If you’ve had a similar experience, please share it in the comments!
If you’re used to booking United Airlines award tickets on the old site and don’t like change, it might take a while for you to get used to!
You don’t have to use the advanced filters. But I think they’re handy!
United Airlines launched their new website recently. They’ve added new tools and features that can save you time when you’re searching for award tickets.
I especially like that you can use filters to narrow down search results and only show flights that meet your needs.
That’s a terrific time saver! But because it’s so new, folks have reported glitches with their search results.
Have you tried the new United Airlines website yet? Please share what you like (or dislike) about it in the comments!
After you get familiar with the new layout, see my series for how to book award flights with United Airlines miles!